Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,076 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 7,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Français

Deutsch

Português

Nederlands

“Pleasantly surprised with how fast and efficient Toy Street are, arrived within days and product excellent”

Helpful Report

Posted 2 years ago

“I placed a couple of orders with Toy street after coming across them online, stating they had the items I wanted in stock and at good prices and stating a quick delivery. I didn't receive my first ordered item until over 4 weeks and after 5 weeks I still didn't have my second item so cancelled it, bought it from "Game" and recieved it two days later. I won't be using Toy Street again as found the experience far below acceptable although a shout out to customer support lady Helena of whom I dealt with a lot and always came back to me and was honest.”

Helpful Report

Posted 2 years ago

“Very speedy delivery and good quality toy”

Helpful Report

Posted 2 years ago

“Great service. Good quality toys”

Helpful Report

Posted 2 years ago

“Very good service. From England to Germany in a view days. Everything is good. Kids love the game”

Helpful Report

Posted 2 years ago

“Stated 48 hour tracked delivery but was past 96 hours before it arrived. Product is as described. The steam train doesn’t seem to have enough puff to climb the most basic of brio bridges 🤷🏼‍♂️”

Helpful Report

Posted 2 years ago

“Great choice of products at brilliant prices.”

Helpful Report

Posted 2 years ago

“Great service & very competitive price! Worked out cheaper than Amazon!”

Helpful Report

Posted 2 years ago

“Lovely toy and fast delivery. First time using Toy Street but will be ordering again!”

Helpful Report

Posted 2 years ago

“Excellent service, easy to contact by phone, very competitive prices.”

Helpful Report

Posted 2 years ago

“Absolute disgrace of a company. No communication order was never received, no apology just a refund after my sending countless emails to complain and the fact I've been sent this email to ask for my opinion is laughable. Need to get better customer service and maybe a marketing person.”

Helpful Report

Posted 2 years ago

“Good price and nice to be able to have the Kickstarter version”

Helpful Report

Posted 2 years ago

“Came packaged amazing. Came within a reasonable time frame. Nephew loves his trike”

Helpful Report

Posted 2 years ago

“From ordering to receiving my order everything went smoothly”

Helpful Report

Posted 2 years ago

“Excellent hassle-free Seller of "hard to find" products/toys/sets. Purchased from UK, all tge way to New Zealand!! Soooo happy with my purchase. Great customer service and email follow ups, with tracking numbers. Deluvery times were not too ling either...”

Helpful Report

Posted 2 years ago

“Avoid My item has not be delivered. Tried to contact them and no one replies.”

Helpful Report

Posted 2 years ago

“Avoid at all costs. Failed to deliver moto gp 23 on ps5 when I emailed I was told it was a pricing error and that I needed to pay another £45 to get it. They didn't even email me to say it was an error and waited for me to contact them before informing me. Dismal level of service now the price of the game has dropped everywhere else and they still want more than everyone else is charging. AVOID AT ALL COSTS Don't allow company's like this to continue to rip people off or not honor purchases as this is Disgusting. Do not be fooled by what seems a bargain because you will end up losing out. Buy from company's you know and trust Read reviews Before you purchase.”

Helpful Report

Posted 2 years ago

“I ordered 2 items on the 20th October and they have still not arrived , even though stated I would have before now , there is no tracking alerts get sent on order , I am so disappointed .”

Helpful Report

Posted 2 years ago

“I purchased a product which, when it turned up, was different to what was advertised. I had to keep chasing first of all for this product to arrive and where was it?.. I got told it was coming from another warehouse. When I questioned why this product was incorrect (they ignored my previous 3 emails so I ended up phoning them) I got told they could see there was an error however all they could do was issue me a refund and not replace for the correct item even though it was them at fault. I asked for management to phone me... Who didn't (surprise surprise). Know ownership and poor customer service. Don't bother purchasing. So very disappointed and still waiting for someone to phone me as previously requested.”

Helpful Report

Posted 2 years ago

“If I could give your company 0 I would . I ordered my product on 6. 10 23. Apart from confirmation of order and the money going out of my bank account I had no further communication. I contacted customer service who informed me it was stuck in a warehouse - no apologies. I asked for a refund as the product was not arriving on time for a birthday present and am still waiting. I insist that My money is credited to my bank within the next 3 days as I am contacting my bank and other relevant people. For anyone contemplating on ordering from Toy Street - don’t !!!!!!!”

Helpful Report

Posted 2 years ago

Toy Street is rated 4.7 based on 7,076 reviews