Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,810 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,810 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“I am pleased with the order I received and happy that I found this website. It hard to find UK toys in the US. I will definitely order again.”

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Posted 1 month ago

“The toys I ordered are for Xmas, and I am sure my Great Nephew will have loads of fun with them.”

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Posted 1 month ago

“Very professional”

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Posted 1 month ago

“Appalling customer service, dispatch time and over experience. Truly Avoid avoid avoid if you can. a waste of time, energy and money which could have very simply been resolved by refunding the postage cost”

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Posted 1 month ago

Hi there, Thank you for sharing your feedback, and I’m really sorry to hear you were disappointed with your experience. Our delivery dates are estimates, and while we do everything we can to meet them, occasionally there can be delays outside our control. Our records indicate that we received an email from you asking to amend the shipping address on the order. We do ask for up to 48 hours to respond to email queries, and If you ever need an urgent amendment, such as changing a shipping address before dispatch, we always recommend calling our customer service team so we can update it immediately. I’m sorry if this wasn’t clear at the time or if it caused any frustration. We understand how important smooth communication and timely dispatch are, and your feedback will be passed on so we can continue improving our service. If there’s anything still unresolved or anything else we can help with, please let us know at mail@toystreet.co.uk with reference number 5537, and a member of our team will be happy to help. Team Toystreet

Posted 1 month ago

“great service”

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Posted 1 month ago

“Quick, efficient delivery. Good price.”

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Posted 1 month ago

“Amazing service, couldn’t find the product anywhere else, so pleased!”

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Posted 1 month ago

“Very good value and quick delvery”

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Posted 1 month ago

“I ordered several games and puzzles for my transitional kindergarten classroom. Orchard Toys are developmentally appropriate and engaging. I can’t seem to find them anywhere in the U.S. for under $20. Toy Street had great prices and fast and affordable shipping!”

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Posted 1 month ago

“Ordering was easy, delivery great BUT not happy with packaging - item was not packaged as displayed in dedcription and was loose in box, and box was damaged.”

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Posted 1 month ago

“Good service. Fast delivery.”

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Posted 1 month ago

“Happy with service and thank you for the puzzle I purchased it was ideal for my mother who has dementia”

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Posted 1 month ago

“Excellent service and choice.”

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Posted 1 month ago

“Item was delivered to Tokyo in record time! Would certainly recommend.”

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Posted 1 month ago

“Item exactly as described, packed well to avoid damage, arrived quickly, reasonable price.”

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Posted 1 month ago

“Easy to use website, fast delivery all round great.”

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Posted 1 month ago

“Fabulous from start to finish! Item received excellent, super fast dispatch/delivery. Recommended to family/friends will definitely be buying again from Toy Street”

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Posted 1 month ago

“Very happy with everything. Would definitely order again.”

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Posted 1 month ago

“Excellent deal on heroclix, quick delivery and kept up to date with tracking. Good company.”

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Posted 1 month ago

“Easy to order online. Speedy delivery. Arrived in plenty of time for us to enjoy playing Quirkle Cubes with our grandchildren.”

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Posted 1 month ago

Toy Street is rated 4.7 based on 6,810 reviews