Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,737 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Great website with a huge variety of toys, games, etc. Found exactly what i was looking for, However, slightly disappointed with the delivery as I ordered item on Tuesday 2 Sept with estimated delivery on 4th or 5th. Order did not arrive until Monday 8th which was only just in time for the following day's visit to our granddaughter.”

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Posted 2 weeks ago

“Great service and prompt delivery”

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Posted 3 weeks ago

“Great value for money, quick delivery”

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Posted 1 month ago

“Good choice of products, cheapest price for the item I bought.”

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Posted 2 months ago

“Offered a good price for the item I wanted. It arrived on time and in new condition.”

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Posted 3 months ago

“I don’t have much to say yet because I still haven’t received my order. It said it would be here on Friday then it changed to Saturday which was fine but I didn’t get it Saturday now it’s Monday and I still haven’t received my box. So my advice for anyone placing an order in the US expect it to take a while and don’t pay attention to the expected by date because it’s misleading. Hopefully I get my order soon.”

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Posted 3 months ago

“Response, quality very good. Delivery could be faster”

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Posted 3 months ago

“Cute Buzz lightyear and Sox, arrived quickly and in perfect condition”

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Posted 4 months ago

“I enjoyed the shopping process with this company and look forward to winning £30”

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Posted 5 months ago

“My only concern is I was not notified of the delivery date of the item ordered as the item was delivered in the afternoon, not seen, rained on during the night and fortunately due to the puzzle wrapped in a plastic bag was not damaged. Puzzle looks good and I.m looking forward to putting it together. I can't answer some of the questions below as I didn't know the delivery date or who made the delivery.”

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Posted 5 months ago

“Toys arrived as described and for a good price but they arrived a week late so wouldn't trust again if need it by a certain date.”

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Posted 5 months ago

“swift delivery. value for money. well pleased.”

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Posted 6 months ago

Thank you for the great review, Lyn! We're delighted to hear that you found our delivery swift and feel you got value for money. Your satisfaction is our priority, and we look forward to serving you again at Toy Street!

Posted 6 months ago

“Toy Street are fine but the item we purchased for our 8 year old grandson was a challenge - he would not have successfully pressed out the pieces for the 'Flying Scotsman' 3D model and certainly would not have worked out how to correctly assemble the 164 pieces, the age "8+" is not a good guide. He loves trains and buliding all sorts of kits but his mum and 2 grandparents took 3 hours to go through the instructions and assemble the pieces to a successful 3D model - picture attached”

Toy Street 4 star review on 17th February 2025

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Posted 7 months ago

“I know that ordering internationally takes a while and the delivery delay is no fault of anyone’s! The communication with the help experts was wonderful and it’s a treat to buy from Toy Street!”

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Posted 7 months ago

“Very nice variety of toys, but I find the search option to be very poor. You have to be extremely precise in order to find what you are looking for. For example, I have purchase a item called “Borealis Flynn Fox 20″ which is a plush toy. If you search “plush fox” or “fox” you will not find this item. International shipping is a little bit expensive, but very fast and effective.”

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Posted 7 months ago

“Although I'm in US, the item I wanted to purchase was here! It came quickly!”

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Posted 7 months ago

“Exactly as ordered. Quick and efficient service. International shipping fees on the high side:-/”

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Posted 8 months ago

“The teaset was lovely and my granddaughter loves it The only problem being that the photo on the website shows the teapot with a small lid(which I prefer and therefore wanted) but the teapot I received had the larger lid So I was disappointed The price was very competitive and delivery was quicker then expected”

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Posted 8 months ago

“Top toy and quick send”

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Posted 8 months ago

“Ordered a Sylvanian families Seal family set . Was struggling to find it for a reasonable price elsewhere. Arrived wel packaged and quickly. Will definitely shop here again. Thank you”

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Posted 9 months ago

Thank you for your wonderful review, Richard! We're delighted to hear that you found the Sylvanian Families Seal family set at a great price and that it arrived so quickly and well-packaged. Your satisfaction is our top priority, and we're thrilled to know you'll be shopping with us again. We can’t wait to see you back at Toy Street soon!

Posted 9 months ago

Toy Street is rated 4.7 based on 6,737 reviews