Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,737 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Hi, I recommend Anyone to buy from To Theny Street As the toys are good quality also a great experience I highly recommend”

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Posted 15 hours ago

“I was so pleased with purchase, both the quality of the toy and the speed with which it arrived. Many thanks 😊”

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Posted 1 week ago

“Good service. Was happy with the next day delivery”

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Posted 1 week ago

“Great website with a huge variety of toys, games, etc. Found exactly what i was looking for, However, slightly disappointed with the delivery as I ordered item on Tuesday 2 Sept with estimated delivery on 4th or 5th. Order did not arrive until Monday 8th which was only just in time for the following day's visit to our granddaughter.”

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Posted 1 week ago

“Good products at decent prices, and fast delivery. Very happy.”

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Posted 1 week ago

“Toy Street have been fully committed to offer amazing toys and this approach makes me use them again and again.”

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Posted 2 weeks ago

“Good choice and value”

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Posted 2 weeks ago

“Easy to order. Received product quickly. Very good value and super toy clothes airer. Very happy thank you.”

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Posted 2 weeks ago

“Absolutely appalling - sent the wrong parcel! Was a gift for my son and now he won’t have anything to unwrap on his birthday. Thank you!”

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Posted 2 weeks ago

Thank you for your feedback, Isabel. We are truly sorry to hear that your gift did not arrive as expected. We understand how disappointing this situation must be, especially for a special occasion like your son’s birthday. We can see that our team have issued a full refund for this incorrect item as a result. Please reach out to our customer service team with the reference number 4784 should you require any further assistance with your order. Your experience matters to us, and we're here to help. Warm regards, Team Toy Street

Posted 1 week ago

“I found exactly what I was looking for to replace a lost comfort toy, and a back up just in case. The order was quickly processed and the delivery arrived the next day as scheduled. A seemless process and I will use Toy Street again”

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Posted 2 weeks ago

“I paid extra for this item to be tracked and delivered last Thursday 28th August, up to today 3rd September it has not been delivered!!”

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Posted 3 weeks ago

Thank you for your review, Jennifer. We sincerely apologize for the delay you've experienced with your delivery. We understand how frustrating this must be, and we appreciate you bringing it to our attention. We can see that this order has been dispatched, and tracking suggests that this was successfully collected on 01/09/2025. Please reach out to our customer service team at mail@toystreet.co.uk using the reference number 2297, and they will do their best to assist you further. Your satisfaction is important to us, and we’re committed to improving our services. Warm regards, Team Toy Street

Posted 1 week ago

“Great service and prompt delivery”

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Posted 3 weeks ago

“Speedy delivery and great value.”

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Posted 3 weeks ago

“Good quality items and they arrived on time. Easy website to use and ordering process.”

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Posted 3 weeks ago

“Delivery was fast. Happy with what I got, looking forward to using it the up and coming Stars Campaign.”

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Posted 3 weeks ago

“Great products excellent service from ordering to receiving items . Delivery very quick”

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Posted 3 weeks ago

“My order arrived on time and undamaged.”

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Posted 3 weeks ago

“I ordered From germany and it was my First time buying From toyStreet and im totally happy with it! The ioss System is good and shipping time is also very fast! Thank you!”

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Posted 3 weeks ago

“good quality item, delivered on time , will be ordering more soon”

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Posted 3 weeks ago

“Competitive prices, quick and reliable delivery. Good communication. Will use again.”

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Posted 3 weeks ago

Toy Street is rated 4.7 based on 6,737 reviews