Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Toy Street Reviews

4.7 Rating 5,965 Reviews

93 %

of reviewers recommend Toy Street

Company Reviews

Product Reviews

4.7

Based on 5,965 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 5 star review on 19th April 2024

Toy Street 5 star review on 2nd April 2024

Toy Street 5 star review on 14th March 2024

Toy Street 5 star review on 30th January 2024

Toy Street 5 star review on 3rd January 2024

Toy Street 5 star review on 13th December 2023

Toy Street 5 star review on 2nd December 2023

9

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language:

Any

English

“Quick delivery”

Posted 12 hours ago

“Straightforward ordering and delivery. Item was priced much more competitively than on other sites. Would recommend and will definitely use Toy Street in the future.”

Posted 16 hours ago

“My order was incorrect but after speaking to a colleague over the phone was helped out to resolve the matter”

Posted 17 hours ago

“A very easy to use website and transaction. No issues with delivery or quality. Recommend”

Posted 19 hours ago

“Ordered in November 2 items for christmas no correspondence for 5 months then hey presto one if the items arrives end of April and given a refund for the other still jo explanation or correspondence Terrible company”

Posted 1 day ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am very sorry to hear about the troubles you experienced with this order. Please get in contact with our customer services team if we can be of any assistance or provide some clarity. We hope you'll give us another chance. Toy Street

Posted 21 hours ago

“Happy with the products received but I had to wait 3 weeks to receive the order. Dispatch had a really long delay which only happened 2 weeks after ordering. Not ideal when buying items for children.”

Posted 2 days ago

Thank you for your honest feedback. We are always aiming to improve our services, and feedback like yours helps us to find areas where we can do better. I am sorry to hear about the delays you experienced with your order; we aim to despatch all orders in a timely manner, and I apologise that we were unable to do so on this occasion. We will investigate this with our warehouse team to prevent similar issues from affecting our customers in the future. We hope you’ll give us another chance. Toy Street

Posted 21 hours ago

“Items were fab! Thanks again Toy Street!!”

Posted 3 days ago

“Great website. Easy to navigate. Lots of fantastic kits and brilliant after sale service. Many thanks Lance”

Posted 3 days ago

“Good customer service and prompt delivery. Thank you!”

Posted 3 days ago

“The prices are good and was offered next day delivery,I chose not to use it as standard was free, but when the order confirmation came thru delivery was for almost a month in advance. I didn't realise this and only when checking I discovered that l had not been informed it was out of stock and there was a delay, and it would arrive too late for the birthday intended. It did arrive a couple of weeks later but l felt they should have have made sure l was aware of this on ordering. Otherwise all good - item finally received for a good price - just make sure sometimes customers know they will have a long wait”

Posted 3 days ago

“I just bought a few small gifts. They were great value, and arrived very promptly. This was my first purchase from Toy Street but would definitely order again in future.”

Posted 4 days ago

“It was lovely experience, I've found what I was looking for, probably for a slightly better price for the item itself compared to other places, but delivery cost evenned it out. One star down for delivering one day later than was stated at the time of ordering. Luckily it wasn't an issue for that specific order. I'd come back I think :) thanks”

Posted 4 days ago

“Fast and efficient service.”

Posted 5 days ago

“Found a really nice care bear toy on this website that I could not get in Australia! When I got the item it was so cute that I bought more of them as soon as the first package arrived! Always amazing to find other toys that I can't get in Australia especially care bears for my big collection!”

Posted 6 days ago

“There’s a really broad range of toys on offer at very competitive prices. Unfortunately a few people f the items I wanted were out of stock but I still found alternatives. Delivery was quick, and easy to navigate website. Will definitely be buying from here again.”

Posted 6 days ago

“Fast delivery. Items received in good condition. Recommend!”

Posted 6 days ago

“Definitely lowest prices I could find when looking online for something in particular! Quick postage too! Thank you xx”

Posted 1 week ago

“Fabulous toys at really reasonable prices! Much cheaper than the toyshops and a great range too!”

Posted 1 week ago

“Order the reusable sticker set for Frosthaven from Toy Street - hadn't ordered from them before but they were offering the best price among similar retailers. Checkout was smooth and the sticker set arrived pretty swiftly after a couple of days, well packaged and in excellent condition. Would very happily order from Toy Street again - particularly as I didn't even realise they sold board games :-)”

Posted 1 week ago

“Quick delivery, good product”

Posted 1 week ago

«
1
2
3
4
5
»

Toy Street is rated 4.7 based on 5,965 reviews