Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.70

4.7 Rating 6,411 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Tell us how Toy Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Toy Street 5 star review on 9th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order has failed to arrive despite 6 weeks passing. No communication unless I’ve chased and even then it has been slow and not that helpful. Hoping order arrives soon but would not use again. Advise people to shop elsewhere.”

Helpful Report

Posted 8 hours ago

“Very quick, nicely packaged - a joy to order with”

Helpful Report

Posted 14 hours ago

“I love Toy Street, I found the website through a Google search and it's become a favorite, I have even sent to family. I have purchased several toys and all have been very good quality, the delivery and packaging are excellent and great value for money on all products across the site. I visit often as I purchase gifts for family too.”

Helpful Report

Posted 16 hours ago

“The item was well packaged and arrived promptly.”

Helpful Report

Posted 1 day ago

“Excellent product and service, very pleased!”

Helpful Report

Posted 1 day ago

“Prompt delivery. Easy site to use. Bought as a Christmas present for my granddaughter. I'm sure she will live it.”

Helpful Report

Posted 1 day ago

“Best price around and very speedy service. I”

Helpful Report

Posted 1 day ago

“order was quick and exactly as described”

Helpful Report

Posted 1 day ago

“A good online retailer.”

Helpful Report

Posted 1 day ago

“Ordered a Sylvanian families Seal family set . Was struggling to find it for a reasonable price elsewhere. Arrived wel packaged and quickly. Will definitely shop here again. Thank you”

Helpful Report

Posted 1 day ago

“Fast delivery”

Helpful Report

Posted 1 day ago

“Having been let down by a certain large company beginning with A, I sourced the game I wanted here. It arrived within a few days of ordering and was well packaged and to top it all it was the right item! Will definitely use this company in the future.”

Helpful Report

Posted 1 day ago

“Absolutely love the Musical Carousel, it was delivered swiftly and the packaging protected it well . Excellent service thank you 🙂”

Helpful Report

Posted 1 day ago

“Amazing service, absolutely love the product I bought it, delivered really quickly.”

Helpful Report

Posted 1 day ago

“The scooter was for my granddaughter, to say she loved would be an understatement. From my point if view Toy Street delivered when they said they would, and I was informed every step of the way. Great price and great communication leads me to believe Toy Store are definitely a great company.”

Helpful Report

Posted 1 day ago

“Excellent speedy delivery service of Christmas gift, thank you”

Helpful Report

Posted 1 day ago

“Excellent service, great updates and speedy delivery . Thanks.”

Helpful Report

Posted 1 day ago

“This is my second time ordering, unbeatable prices, excellent brands and most importantly a very happy customer. Thank you :) Highly recommended, will definitely be using again.”

Helpful Report

Posted 1 day ago

“Toy street sent the wrong item and then only partially refunded me when I sent it back.Apparently it was the right item, even tho it was a completely different company make and picture than what was on the website.Good prices if you get what you actually ordered. Found the whole refund process long drawn out and still trying to fight for my money back”

Helpful Report

Posted 2 weeks ago

We're really sorry to hear about the mix-up with your order and the issues you faced during the refund process. It’s never our intention to send the wrong item or make refunds feel frustrating. Your feedback is invaluable to us, and we want to ensure that we improve our service. Please reach out to our customer support, as they are here to help resolve these concerns. Thank you for bringing this to our attention, and we hope to restore your trust in us moving forward.

Posted 1 week ago

“I have purchased fat brain teeter popper which looks refurbished rather than new. There are marks on the board and even some of the poppers have been glued. Based on their returns policy which I didn’t read before buying, I’m less inclined as more money will be deducted or they might prolong the return so I’m just going to keep the board but will not buy again from this website.”

Helpful Report

Posted 3 weeks ago

We're truly sorry to hear that your experience with the Fat Brain Teeter Popper was not what you expected. It's disappointing to receive an item that doesn't meet the standard of new. We appreciate your feedback regarding our returns policy, and we understand that it may deter you from making future purchases. Please know that we take these concerns seriously and are constantly working to improve our services. Thank you for sharing your thoughts, and we hope to have the chance to provide you with a better experience in the future.

Posted 3 weeks ago

Toy Street is rated 4.7 based on 6,411 reviews