Toy Street Reviews

4.85 Rating 1,451 Reviews
98 %
of reviewers recommend Toy Street
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Read Toy Street Reviews

About Toy Street:

Where fun lives!

Once upon a time, there was a little girl and a little boy, who both loved toys. When it came to their birthdays, they would each ask for a special present, but these were not always easy to find. Their parents search for the perfect gift took them far and wide. The children asked their father, ‘Why can’t you buy both of our toys from the same place?’ A magical idea weaved its way into their father’s head and Toy Street was born.

Toy Street is everyone’s favourite online store filled with must-have children’s toys at family prices. With thousands of products in stock and plans to add even more, you are sure to find something to keep your little ones occupied.

Here at Toy Street, we place huge emphasis on developing your child’s skills and aim to sell only the most high-quality toys which encourage learning and creativity. This isn’t to say our toys are all work and no play though, we have our own little testers to ensure we are only selling products that kids love!

Visit Website

Phone:

01603 974303

Email:

mail@toystreet.co.uk

Location:

Unit 15, Bowthorpe Shopping Centre, Norwich

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Anonymous
Anonymous  // 01/01/2019
Ordered a Melissa and doug Grocery store and the quality was poor, scratches on the wooden panels. Emailed Toy Street and took them a while to get back to me.
Posted 12 hours ago
I placed an order for my daughters birthday presents, the order took 13 days to arrive! When ordering it stated delivery would be 2-5 days. The items arrived too late for my daughters birthday and so the items were pointless. I contacted “customer services” via email several times, all ignored, was unable to get through on the phone as nobody answers.
A complete waste of time and money!!
Posted 1 week ago
Wrong item sent. Was not the one I ordered.
Posted 8 months ago
Still not recieved my item ordered it a week ago now
Posted 1 year ago
Hello Lauren,

Thank you for your feedback and I am sorry to hear about the issues on your order.

I can see that you have since been in contact with our customer service team to resolve the issue and your order should be with you now!

We will continue to investigate this issues to ensure we can prevent this from happening again in the future.

Please do not hesitate to get back in contact on 0800 007 5444 or via email at team@zatu.co.uk if you require any further assistance.

My sincere apologies again for any inconvenience caused.

Best wishes,

The Toy Street Team
Posted 1 year ago
Did not arrive in time for Christmas Royal Mail say it went to DPD warehouse by mistake
Posted 2 years ago
Hi there,

Thank you for your review.

I'm terribly sorry to hear that your order didn't arrive before Christmas. It seems that, as you say, this was an error by Royal Mail which unfortunately is outside of our control. I can see that the order was placed on 17/12/18 at 8:12pm and it was sent on 18/12/17 at 4:28pm.

If I can be of any assistance, please do let me know.

Many thanks,
Olivia - Marketing Manger
Posted 2 years ago
Toy Street is rated 4.85 based on 1,451 reviews