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Water Butts Direct Reviews

4.6 Rating 2,253 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,242
 Questions Insights Metrics Info
4.6
Based on 2,253 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Amanda
Verified Buyer
“It cannot be denied there was an issue with my order but what matters to me is that it was handled courteously and speedily and is now rectified to my satisfaction without too much hassle”
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Chris
Verified Buyer
“Just the parts I needed, at a reasonable price, ended a two year search👍🏻 relatively quick delivery via Royal Mail. Happy customer thank you”
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Anonymous
Verified Buyer
“Needed extention pipe for my water butt. 2 metres plenty to spare and brilliant price. Delivery very quick and included p&p”
Helpful Report
Christopher
Verified Buyer
“Nice product just connected. It would be nice to have more comprehensive instructions about the fittings and accessories.”
Helpful Report
John
Verified Buyer
“Marvellous service. Delivered on time. Exactly as described. Customer service very prompt and efficient response to all enquiries”
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Joanna Sterling
Verified Buyer
“Delighted with our new Water Butt. Customer services extremely helpful. Would recommend.”
Helpful Report
Ian Curry
Verified Buyer
“Such a huge selection to choose from. Easy to order. Delivered 1 day early! Fantastic Service.”
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Anonymous
Verified Buyer
“Excellent delivery of water butt would purchase from you again”
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Anonymous
Verified Buyer
“Pleased with my butt 🤣 took awhile to come but I knew that when I ordered. Good price too”
Helpful Report
Mrs Marian
Verified Buyer
“Swift delivery much appreciated. Easily set up in a far better place than the one it was replacing. The only query on our part is whether we should have ordered a bigger one as it rained the next day and became so full that it was overflowing. It is really a good shape and just right for our garden.”
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Anonymous
Verified Buyer
“Prompt delivery item exactly as described. Fits my water but overflow and hose perfectly.”
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Julie
Verified Buyer
“Quick shipping, quality product. Very happy!”
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Robert
Verified Buyer
“Good service, quick delivery and useful Q & A online. We have not unpacked yet, so no comments on the contents for a couple of weeks.”
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Colin
Verified Buyer
“Ordered my water barrel from Water Butts Direct and it arrived 2 days later complete with the down pipe connection kit. Easy to assemble and connect following the instructions making sure that the water level is level with the drain water level tape provided.”
Water Butts Direct 5 star review on 29th October 2022
Helpful Report
Yvette Andrewartha
Verified Buyer
“Really pleased with delivery, product and after sales service. Had a problem with a coulpe of the butts but this was dealt with quickly and with little fuss.”
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Roger
Verified Buyer
“Excellent service. Correct colour. Fast delivery”
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Anonymous
Verified Buyer
“Excellent prompt service.”
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Robert
Verified Buyer
“arrived promptly. the edges in the lid very sharp but other wise goood.”
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Alexander
Verified Buyer
“2 large water butts arrived within 3-4 days along with the stands and gutter mate filters. Excellent quality. Excellent service.”
Helpful Report
Paul
Verified Buyer
“Very good, easy to order, price very, delivery was quick came a day earlier than was told. That did not matter at all. Easy to install with the instructions, it is now in full operation. Thank you.”
Helpful Report
Water Butts Direct is rated 4.6 based on 2,253 reviews
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