Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.55

4.6 Rating 2,130 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery arrived after only a few days of ordering and in good order.”

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“I can't get the lid off the water butt, there is no stand unless it's inside and there are no instructions as to how to get the lid off. Disappointed.”

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“The water butt I wanted was out of stock but I was able to pre-order it anyway. I was kept informed of the progress of my order which came within a week. Very pleased with the quality of the water butt, the service I received and the value for money.”

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“Although my purchase was out of stock once back in stock delivery was very fast.”

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“Arrived quickly, easy to set up. And the grandchildren had great fun with the boxes!”

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“very good service water butt arrived earlier than expected”

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“Excellent service and quick despatch. The water butt itself is great and easy to set up.”

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“Excellent service.”

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“Excellent service, ordered product delivered earlier than expected.”

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“Easy to order, delivery quick.”

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“Easy to navigate, good pictures on web site. Choice and reasonable prices. Good delivery service. Arrived when you said it would.”

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“I ordered a piece of hose which came within the stated time. All is as it should be so I'm happy with the goods and buying experience”

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“Generally speaking pleased and it was easy to set up the water butts. However, we bought two and on one the tap did not fit properly except when turned the wrong way up. Needed string and sealant to work without dripping. Arrived in good time.”

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“Plenty of choice and styles. We went for a basic 200l one to drain our shed roof. Of course the drought ended as soon as we bought it. Free delivery a bonus! The delivery was only delayed as they were expecting stock in.”

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“Excellent service. Very quick. Well packed. Item was as described on the internet. Very pleased with purchase The only concern I have is communication....I wasn't informed that the item had been dispatched or when it was to be delivered”

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“Excellent service easy to see what I needed online and sizes were clear.”

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“After unwrapping the over use of shrink wrap , all the components looked quite cheap , this has been the case because the tap leaks , the hoses leak and the stand is very flimsy when you think it has to hold that amount of water . Not my best purchase at all”

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“Product arrived promptly despite Royal Mail strikes, thank you”

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“Super efficient delivery and the water butt is now in position - just in time for the rain!! - and it is a really nice looking barrel and looks great in the garden.”

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“I hadn't realised I could find a replacement piece of hose for my diverter kit so was really pleased to be able to order some, with free delivery too. Speedy delivery, so very pleased with my order, thank you”

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Water Butts Direct is rated 4.6 based on 2,130 reviews