Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,376 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“My water butt arrived very quickly in a large cardboard box. It is now outside filling with water. It was easy to fit the tap. Some of the cut edges especially on the lid, where holes have been cut out, are a bit rough but it is fairly easy to get on and off.”

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“Large stock holding at a competitive price delivered quickly”

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“Prompt delivery, good communication, products seem good so far.”

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“Very good, already full of water! Just one problem, The fitting holes had not been sanded in preparation for the pipes to be fitted. So pieces of plastic had to be removed. A small concern.”

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“Great customer service. I measured up wrong and had to call to cancel my order. Rep was really helpful and sorted everything in one day.”

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“Great items - just as described and perfect for the jobs needed.”

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“Order was placed and delivered within two days good quality product.”

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“Would recommend everytime.”

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“Does the job well easy to install”

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“Great service from ordering to delivery. Quality product would order from this company again.”

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“Water Butt was delivered within 48 hours and the website was sufficiently informative to make an accurate choice of product”

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“Very happy with everything - delivered in perfect condition. It was a pre-order so I didn't expect it super quick.”

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“Ordered a replacement water butt lid and plastic plug, not used the plug as yet but fitted the new water butt lid straight away replacing the old, rather tired looking one and it has made the water butt look like new, as my property maintenance guy thought I'd bought a whole new butt when he saw it, excellent buy and was delivered swiftly too. Certainly would recommend Water Butts Direct for all your gardening needs”

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“Good value, fast delivery, quality products.”

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“Water butt arrived promptly, all parts included and correct. Was easy to install. Looks good and works well, (it's almost full and hasn't been installed a week yet.) Very pleased with the product and the service.”

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“I haven't used the product, but the amount of plastic packaging on one bottle was ridiculous and I won't be ordering from you again.”

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“Great product, great price and speedy delivery. Very happy with my purchase and plan to buy another Harcostar water but.”

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“The rainwater diverted looks to be just what I needed.”

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“Ordered on Thursday and delivered Friday. Very pleased”

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“I order a lid for my water butt. The delivery was quicker than expected. It was a perfect fit.Thank you”

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Water Butts Direct is rated 4.5 based on 2,376 reviews