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Water Butts Direct Reviews

4.6 Rating 2,234 Reviews
90 %
of reviewers recommend Water Butts Direct
Company Reviews Product Reviews
1,222
 Questions Insights Metrics Info
4.6
Based on 2,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mick
Verified Buyer
“Not installed yet but the product looks OK, priced competitively and order delivered as per email.”
Helpful Report
Pauline
Verified Buyer
“Easy to use website. Quick delivery time. Probably the one product I could find in white of 68mm square water butt diverter”
Helpful Report
David
Verified Buyer
“The water butt has only just arrived so not sure what sort of review I can write.”
Helpful Report
Jacqueline
Verified Buyer
“Great product - I was especially pleased that it was made out of recycled plastic, but information on elivery times was a bit sketchy as it wasn't in stock”
Helpful Report
Andy
Verified Buyer
“Product is great. Slightly shambolic organising delivery Customer care need some empathy skills...”
Helpful Report
Gill
Verified Buyer
“So far - advice and help in ordering could not have been better - but I have so far only received the piping! Looking forward to getting the unit itself! I was quoted up to 10 working days it’s only been 4”
Helpful Report
Anonymous
Verified Buyer
“Delivery was prompt and the water butt is good. The instructions could have been clearer and somewhat more comprehensive. The tap annoyingly drips a little. Other than that it’s exactly what was promised.”
Helpful Report
Anonymous
Verified Buyer
“Looks well made thus great value. Not able to set up as decking is still being built.”
Helpful Report
David
Verified Buyer
“Overall the service was very good but the notice we received of the deliveries was very short”
Helpful Report
Dorothy
Verified Buyer
“Looks like it should. Not assembled yet.”
Helpful Report
Keith Stride
Verified Buyer
“The tank I ordered is exactly what it says on the website, except I cannot fit a watering can under the tapunless I raise the tank much higher than I wanted. This is a shame as under the Product Question section it states in an answer that you can fit a watering can under the tap. Shame as everything else is great.”
Helpful Report
Ann
Verified Buyer
“Order for fast flow tap was very efficient. I would have liked the tap to have a more definite off position”
Helpful Report
Gavin
Verified Buyer
“My order came reasonably swiftly and was exactly as described. Other than having to get a new drill bit big enough to make the hole to attach the filling pipe, installation was straightforward. Unlike other revieweres of this water butt, I had no problems with the orientation of the tap. The only criticism I'd make is that the 4 part base only loosely clips together so doesn't feel the most rigid and secure - but for a £40 product perhaps that is what you expect.”
Helpful Report
Chris
Verified Buyer
“Good customer service team, very helpful.”
Helpful Report
Sheila
Verified Buyer
“Pleased when I contacted customer services with a picture of a damaged butt a new one was despatched promptly and arrived today”
Helpful Report
Peter Michael
Verified Buyer
“There was a bit of confusion initially with my order but it was quickly resolved”
Helpful Report
Hus
Verified Buyer
“Products were excellent but I had to buy the water butts and stands thro' B & Q and Screwfix who were pretty useless! The manufacturer Harcostar are pretty useless too as Screwfix said most of their grey coloured water butts are not available??? Will buy direct from Water Butts Direct next time!”
Helpful Report
Anonymous
Verified Buyer
“Prompt delivery. Good price. Appears to be working OK with the little rain we have had. Must be very carefull where the unit is inserted in the downpipe to line up with the hole in the water barrel”
Helpful Report
Charles
Verified Buyer
“Item arrived as described but delivery was slow”
Helpful Report
Tim
Verified Buyer
“Good service and prompt supply, however, notification about delivery date and time could be improved.”
Helpful Report
Water Butts Direct is rated 4.6 based on 2,234 reviews
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