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Water Butts Direct Reviews

4.6 Rating 2,130 Reviews
90 %
of reviewers recommend Water Butts Direct
4.6
Based on 2,130 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Water Butts Direct Reviews

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

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Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Anonymous
Anonymous  // 01/01/2019
The water butt itself is ok but very disappointed with the price I paid as other shops are selling these a lot cheaper I thought that I was getting a discount as these were being sold as a suggestion by the E&S water board! Thank
Helpful Report
They need to clearly indicate internal and external dimensions on their products. Otherwise satisfactory.
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The order was delivered in good time. The quality of the butt was good.
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Excellent service and a very nice water butt that blends in nicely with pots of all kinds
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Easy to order and delivery was very quick. I'm delighted with the Butt which is now full!
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Great customer service and helpful advice trying to get a water diverter for a non standard square drainpipe. However, arrived with two sets of conflicting instructions. Doesn't fit flush with the wall so have had to do a bodged job which doesn't look great. Staff on phone helpful - people get 5 stars but product gets 2. It does divert the rain water though! A lot of money for a less than high class product.
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They did what we asked.
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Water Butts Direct have a very comprehensive range of products. I placed an order for a Gutter Mate downpipe collector and it arrived in Northern Ireland three days later. I am well pleased with their service.
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I love the Bee Hive Shape, just waiting for it to be installed properly. Speedy delivery which was packaged well. I highly recommend this company
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Good service and happy with purchase.
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Delivery same day 2 separate delivery. The butt and the down pipe water conector. The hose with the Gutter Mate is very short, only if you have the butt next to the pipe is it long enough You can all way cut down a hose, but not make it longer. It or to be supplied with a 1 m house. The price covers the increase by 500mm.
Water Butts Direct 4 star review on 24th August 2022
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Quick service
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Just as advertised and doing the job
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Good products and price delivered efficiently. Good customer service
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Ive bought 2 of these Butts now. The first one was probably about 5 years ago and it is still in perfect condition. Terracotta effect looks like a giant bee hive. Great quality and great service.
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Great customer service from Paul.
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Like the product and nice that it came as quickly as it did. However, I didn't get any message to tell me that it had been dispatched or when it was being delivered. This is a big deal when you are receiving such a large item and need to be around to receive it. It got delivered totally out of the blue when I wasn't home. So not sure I will buy from again if they can't communicate.
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Very quick delivery by courteous helpful delivery person . My water butt is not yet installed but if I need another water butt I would recommend this company for a large choice and excellent service .
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Absolutely fantastic. Plenty of water for my 🪴 Highly recommend Thank you for the very fast delivery, would not hesitate to buy from you again
Water Butts Direct 5 star review on 22nd August 2022
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First class friendly service with no problems throughout.Needed to ring up for some more information,the call was answered straight away and I was impressed with the information I was given.
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Water Butts Direct is rated 4.6 based on 2,130 reviews