Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,348 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 7th March 2026

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, well made and sturdy. Very pleased to see that it is made in the U.K., and with a very high percentage of recycled plastic. 10/10 in my opinion.”

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“Excellent choice and service, product delivered next day.”

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“Butt exactly as expected. Arrived within a week. No issues”

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“Ordered Harcostar 227ltr water butt kit in grey, 48 hours later delivered safely in sturdy box - outstanding service! Bought new downpipes etc and assembled it yesterday, looks great. Well made, fair price and very sturdy. Still having problems understanding how you take the lid on and off, any help would be appreciated.”

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“Ordering straight forward. Delivered by DPD, unfortunately I wasn’t going to be in however DPD offered me the opportunity to select a safe place. On delivery the driver took a photo of my parcel in the safe place. Excellent service.”

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“Good product, good price, fast delivery”

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“I placed an order and received it within 48 hours. Super fast.”

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“..........”

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“Perfect just what we needed, very quick response and postage Thank You”

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“Very good product, excellent comm7nication and timely delivery. Very satisfied, thank you.”

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“I ordered a water butt on a Thursday and it was delivered early Saturday morning. The quality of the water butt is very good: all the pieces were included and all prepare holes etc were finished off well. I am delighted with both the product and the ordering and delivery process. First class!”

Water Butts Direct 5 star review on 3rd May 2026

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“Thank you for such quick service and delivery. The item was well packed.”

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“Easy to order and swift to arrive. The only niggle - the enclosed wotsit that joins the downpipe to the butt was the wrong sort so that slowed me down. I realise that you probably have no control over the connector supplied but it’d be good if you did! Thanks though”

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“Great service, arrived the following day, impressive!”

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“Next day delivery”

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“Absolutely perfect and more aesthetically pleasing than other water butts advertised.”

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“The item I ordered arrived within three days; I was veyr happy wtih how quickly I received my order.”

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“Great selection of products at reasonable prices. Fast dispatch and delivery.”

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“I'm very happy with my small, slimline water butt. Arrived next day and was better quality than I had anticipated. It went together very smoothly and the holes had been predrilled. Easy to install and the tap doesn't leak.”

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“Great item and brilliant service thankyou. 👏”

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Water Butts Direct is rated 4.5 based on 2,348 reviews