Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.56

4.6 Rating 2,146 Reviews

90 %

of reviewers recommend Water Butts Direct

4.6

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

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“New lid - cat sits on butt - wont fall in now!”

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“Very good products, lids worked well and great clip on system, very happy with purchase.”

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“Prompt delivery - good value”

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“Order for fast flow tap was very efficient. I would have liked the tap to have a more definite off position”

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“Great water butts, sturdy construction, delivered promptly and excellent value for money”

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“Good butts, affordable price, quick delivery. Delivery firm didn't take a lot of care so just as well that the boxes bounce!”

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“Great range of products & what I’ve had has been good quality. The Harcostar universal diverters are robust, easy to fit & a great design.”

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“My choice of a slimline product, has resulted, perfect for the limited space available. For its size not as heavy as expected. Simple to install. Delivery was ok but handling the product was difficult as it was packaged in slim-wrap and no handholds have been designed into the tank itself.”

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“As described.”

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“Excellent service, excellent quality”

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“Excellent Service & Quality Praduct”

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“Perfect water butt and delivered quickly. Good price too”

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“Just what I wanted. Very prompt delivery”

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“My order came reasonably swiftly and was exactly as described. Other than having to get a new drill bit big enough to make the hole to attach the filling pipe, installation was straightforward. Unlike other revieweres of this water butt, I had no problems with the orientation of the tap. The only criticism I'd make is that the 4 part base only loosely clips together so doesn't feel the most rigid and secure - but for a £40 product perhaps that is what you expect.”

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“Seems to be really well made”

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“Very prompt delivery of worms, coir blocks and volcanic supplement. My wormery had lain dormant for a couple of years and I wanted to re-start it. Water Butts had an offer of all I needed to start the wormery up again and at an excellent price. It’s now up and running so, thank you Water Butts. Highly recommended 5*”

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“Overflow unit was so easy to fit and it works a treat.”

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“Easy to order, delivered fairly quickly. Good product. One negative, little notice of delivery date except on morning of delivery.”

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“Arrived quickly. Even I managed to fit it. Does the job. Just need it to rain now.”

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“Easy to order, quick delivery and great product,”

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Water Butts Direct is rated 4.6 based on 2,146 reviews