Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury WayHitchin SG4 0TP, ,, 54 Wilbury WayHitchin SG4 0TP, ,, Hitchin
Rating: 4.59

4.6 Rating 1,746 Reviews

91 %

of reviewers recommend Water Butts Direct

4.6

Based on 1,746 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

01462341161

Email:

cs@gm8group.com

Location:

54 Wilbury WayHitchin SG4 0TP, ,,
54 Wilbury WayHitchin SG4 0TP, ,
Hitchin
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t rate you as the butts have still not been delivered. Evri just keep’s messaging it’s delayed”

Helpful Report

“This is the first water butt that I've purchased therefore I'm no expert, it seems good quality. I don't need a diverter as it stood in a field so I can water some recently planted trees. The service from Water Butts Direct was excellent,the product arrived in a few days reasonabley priced and British made so all good.”

Helpful Report

“I rarely give poor reviews as I consider myself to be realistic when it comes to business challenges. However, on this occasion I find that I am unable to give a higher rating. I chased for an update on my order when it did not arrive to be told they were awaiting the item to come back into stock some 8 days later. Adding this on to the time I had already waited was disappointing. No apology was given. I asked if they could guarantee my water butt would be sent out immediately stock came in, but no response to this. I chased again and was told delivery had been put back again. No apology this time either! My water butt has now arrived and I am happy with the quality. Had the delayed stock communication been handled better, my review would not have been so poor. Please consider your customer a little more when delivering bad news.”

Helpful Report

“This was the best value water butt I could find of the size and style I wanted. It was very easy to connect it to my existing water butt using the connector kit I purchased. Delivery was very prompt. Would definitely recommend this conpany”

Helpful Report

“Stillhavent recieved it,2 weeks after purchase.”

Helpful Report

“Excellent service.”

Helpful Report

“Good range of products at sensible prices; easy to order; prompt delivery - thank you.”

Helpful Report

“Overall quite pleased with water butts direct response from my online order they responded within 24 hours and kept me informed regarding the order and likely delivery 10 days after placing the order the item was out of stock elsewhere or not available!”

Helpful Report

“I've been waiting for the magnium water butts to come into stock. I am pleased to say I now have two and not so sad to see the rain! The service I received when I called to enquire was polite & helpful.”

Helpful Report

“Exactly what I wanted and half the price of others”

Helpful Report

“A good priice plus free delivery and arrived within 2 days of ordering.”

Helpful Report

“Quick delivery. Easy ordering Plenty of different products”

Helpful Report

“Fast delivery and the water butt is just perfect! So much better that the connection holes come pre-drilled. With every penny!”

Helpful Report

“Ordered on Monday and received on Wednesday. Very good service and very happy with product.”

Helpful Report

“excellent product well manufactured, quick delivery time, highly recccomended.”

Helpful Report

“Very good service”

Helpful Report

“Fast Service Products look good”

Helpful Report

“Ordered a Water Butt for the first time. Found it pretty easy to do online. Arrived earlier than expected which was a bonus. Assembly of the Water Butt was straight forward, took approx 30 mins to assemble and locate. Now working a treat. Thankyou.”

Helpful Report

“good delivery service so easy to install with predrilled holes.”

Helpful Report

“seemingly good product delivered promptly and so far one of the two has been fitted. waiting to construct a decent base for the other. so far though very pleased.”

Helpful Report

Water Butts Direct is rated 4.6 based on 1,746 reviews