Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,407 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

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“Useful range of stuff at compettive prices”

Helpful Report

“Am very pleased with Water Butts Direct. Purchased 3 items in total that I discovered in the latest Sale listings. I had a look on the off chance to see what was on offer. Very glad that I did so. All of my parcel arrived within afew days, well packaged and in excellent condition. Have purchased before from W B Direct and never been disappointed with them. Will certainly buy more from W B Direct in future.”

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“A very prompt service from beginning to end. I am very pleased with the quality of the water butt. As we are in the middle of a drought, I will have to wait for quite a while to test it in full. However, as the collection trough is connected to the shed down pipe, we were able to give it a quick test by pour water into the shed gutter, and was very please with that result, so I am expecting great things.”

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“Excellent prompt service.”

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“Just what I wanted, but due to hot weather have yet to instal it.”

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“Good quality product and good service”

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“Good value for money. Fast, efficient, as advertised.”

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“Recieved very quickly just waiting for some rain now”

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“Product great delivery excellent.”

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“The product arrived promptly and is exactly what I wanted”

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“The tap on the original water butt for some reason started to leak after about 2 years. I ordered a replacement tap and it arrived within a few days and was very easy to change over.”

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“Product and service almost perfect but why choose Evri to deliver? From the point that Evri had it they took 10 days to deliver. Everyone dreads seeing the word Evri on a dispatch notice.”

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“excelent range of products, and the webbsite easy to navigate, prommt and efficient delivery of the product I wanted. Well done.”

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“Good value, quality and rapid delivery”

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“Easy to choose, looks strong, prompt delivery”

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“Good price, prompt delivery, all items included, undamaged and as advertised. Recommended”

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“High Quality product. Not so good on the delivery communications.”

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“Great product, easy to install and really fast delivery!”

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Hi Jane. We're delighted you're enjoying your Rainfall 100L Black Water Butt Kit. It's designed to make rainwater harvesting simple, so it's great to know you were up and running quickly. We really appreciate your support and hope your water butt helps keep your garden thriving for many seasons to come.

“Superb choice of butts and the 2 i bought have attracted a lot of compliments . Took a while to get it sorted but thats me!”

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“I needed a length of hose. You sold it, I bought it. Job done.”

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Water Butts Direct is rated 4.5 based on 2,407 reviews