Water Butts Direct Reviews

Name: Water Butts Direct
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.54

4.5 Rating 2,372 Reviews

89 %

of reviewers recommend Water Butts Direct

4.5

Based on 2,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

Write Your review

Tell us how Water Butts Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Water Butts Direct 5 star review on 5th June 2026

Tim Apps

Water Butts Direct 5 star review on 7th March 2026

John

Water Butts Direct 5 star review on 6th December 2025

Peter

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service and good quality product.”

Helpful Report

“Easy to order, quick to deliver.”

Helpful Report

“Very prompt service. Item is exactly as decribed. Now our water butts are merrily filling up with rain water!”

Helpful Report

“Think price is a tad high, it nice water butt locking lid fittings and pipe bonus Good quality, this is my third one”

Helpful Report

“All went well. Butt already in place and collecting the much awaited rain . Many thanks”

Helpful Report

“Local company, easy website, reasonable price and even better ordered and delivered within 5 days. Looks and feels good quality with plenty of pre drill holes...love it”

Helpful Report

“Received the water butt extremely quickly”

Helpful Report

“Product was fine, let down by poor communication and lack of tracking information for delivery.”

Helpful Report

“Beyond excellent service. Item ordered early on Wednesday morning and delivered before 3pm next day . The item was exactly as expected- really good quality. Thank you Water Butts Direct team.”

Helpful Report

“Good delivery time and packaging of the waterbutt”

Helpful Report

“Quick delivery easy to understand instructions for setting up. up and running in minutes.”

Helpful Report

“Great product. Swift service.”

Helpful Report

“Easy on line ordering and excellent delivery.”

Helpful Report

“Enquired about pricing/availability for a product via email on 22nd, 27th, 30th May and on Facebook with no reply - eventually rang the customer service line and the agent could hardly have been less bothered - "there is no problem with our customer service" apparently!”

Helpful Report

“Well packaged quick delivery, perfect.”

Helpful Report

“The water butt was delivered promptly and in good condition. This is a second water butt which I have linked to an existing identical one at my home using a linking kit. The water butt was easy to fit although I had to use hose collars and sealant to avoid leaks in the connecting section.”

Helpful Report

“Easily located the product I needed and received it with 48 hours. Great work”

Helpful Report

“Good quality, well made water butts which came with complete fixing kit”

Helpful Report

“Outstanding delivery on the 4th of our 4 water butts. Delivery 2 days after order! Very pleased.”

Helpful Report

“Quick delivery good product”

Helpful Report

Water Butts Direct is rated 4.5 based on 2,372 reviews