PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 8th May 2025

Katrina Speechly

3519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claudia was very helpful, emailed to say she was contacting the hotel to check availability within a hour of my enquiry (and again to say she hadn’t heard later that evening) and got back to me within 24 hours with the price. Very good service”

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Posted 2 years ago

“I’ve been a client of Pets Pyjamas for years so I know how to book myself if the dates I need are available. There was a follow up email from Claire to make sure I was happy. She’s very efficient and thoughtful.”

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Posted 2 years ago

“Made a booking through petspyjamas for the following day at the Lifeboat Inn Thornham. Very simple and easy to do, saved money by getting 3 free dog places. Would definitely recommend both petspyjamas and The Ligeboat Inn.”

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Posted 2 years ago

“Lynda was amazing. We were undecided where we wanted to go so Lynda sent through a couple of options for us to see . She didn't hurry us nor did she keep pestering us but was there to help once we had decided. Great service.”

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Posted 2 years ago

“Excellent prompt services cannot fault it”

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Posted 2 years ago

“Jen and Trish were very kind and eventually managed to resolve the small computer problem regarding our gift voucher”

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Posted 2 years ago

“Thanks Claudia, for getting us the best deal ever!”

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Posted 2 years ago

“Easy to book and when I GAD to change holiday arrival date they responded really quickly & sorted the booking in minutes.”

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Posted 2 years ago

“We have gone on various breaks with PetsPyjamas and found everyone faultless milo our adorable spaniel loves all his treats waiting for him in our room and of course all the staff members who make a fuss of us all every time we go we have had to swap and change a couple of times because we are carers for our elderly parents who have taken ill a few days before our departure so obviously they are put on hold the efficiency of the staff are outstanding nothing is ever to much trouble and when they make a promise ( ie call you back) they have never let us down or charged us extra for the inconvenience I have told everyone who will listen to us with their beloved dogs to go with this company WELL DONE AND THANK YOU 😊”

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Posted 2 years ago

“Both Linda and Kalimantan went well beyond my expectations in trying to find us a booking, Thankyou”

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Posted 2 years ago

“Phoned last night re Query about internet booking had it sorted out straight away. Good service”

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Posted 2 years ago

“Very helpful and efficient in finding us a suitable hotel on the dates we required”

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Posted 2 years ago

“I received a very prompt, polite and helpful call on Easter Sunday. The hotel was booked and a discount arranged. Very happy.”

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Posted 2 years ago

“We have booked a number of holidays through Pets Pyjamas. We have always been pleased with the help and advice provided by members of the concierge. We have thoroughly enjoyed our holiday accommodation and have always been made to feel that our two dogs are genuinely welcome.”

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Posted 2 years ago

“All dealt with efficiently and very helpful.”

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Posted 2 years ago

“Great communication and service”

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Posted 2 years ago

“Brilliant xx”

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Posted 2 years ago

“I was introduced to Pets Pyjamas by my sister-in-law and have found the company to be very professional in their manner towards their clients. I found them very helpful and my booking was processed quickly and efficiently, I was kept up to date at all times. Thank you I will definitely use again.”

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Posted 2 years ago

“Booking easy peasy”

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Posted 2 years ago

“Booing was quick easy and safe.”

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Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,714 reviews