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PetsPyjamas Reviews

4.7 Rating 1,750 Reviews
92 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,750 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

PetsPyjamas 5 star review on 5th March 2026
Gary Fisher
PetsPyjamas 5 star review on 3rd March 2026
SHARON COOPER-WESTHEAD
PetsPyjamas 5 star review on 28th February 2026
Michael Wright
PetsPyjamas 5 star review on 25th February 2026
Lindsey Peters
PetsPyjamas 5 star review on 25th February 2026
Lindsey Peters
PetsPyjamas 5 star review on 25th February 2026
Lindsey Peters
PetsPyjamas 5 star review on 22nd February 2026
Andrew Tilley
3595
Anonymous
Anonymous  // 01/01/2019
Claire found us just what we needed and went over and above fantastic
Helpful Report
Posted 2 years ago
I love this idea but couldn’t give you 5 stars as you didn’t have my breed of dog on your long list when we booked the hotel?! PLEASE add a Barbet French Water Dog, an ancient breed but slowly becoming more well known (you have Italian & Portuguese!) Then I can award you full marks!
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Posted 2 years ago
My consultant Lynda was very helpful.
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Posted 2 years ago
It was extremely helpful.
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Posted 2 years ago
I always book thru pets pyjamas. They always seem to have the best prices, which nowadays is really important. I also find them extremely accommodating and helpful. I also like the fact that I have access to vet advice for free should I need it. I would thoroughly recommend Pets pyjamas for your holidays with your dogs.
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Posted 2 years ago
Really great service - it’s wonderful to have a company that caters for our fur babies
Helpful Report
Posted 2 years ago
We had great difficulty finding a deal that suited us due to the price rise of most hotels. But Claire was very patient and helpful, made many suggestions and finally helped us choose the one we needed.
Helpful Report
Posted 2 years ago
Last minute booking which found us an array of opportunities for 2 adults and 2 dogs and 1 overnight stay en route to Devon. Good choice and the place we found fitted our needs perfectly. We’ll use Pets Pyjamas again!
Helpful Report
Posted 2 years ago
Excellent service. I got a call from someone who described the offer and the hotel in detail, immediately after enquiring online. I have booked with ease and confidence and my friends are also booking on the strength of that recommendation.
Helpful Report
Posted 2 years ago
I felt we were in good hands when looking for somewhere in Cornwall to take the dog for a few days. Our contact was very engaged. although any more and it would have seemed pushy. Will use again if the accommodation lives up to its promises.
Helpful Report
Posted 2 years ago
PetsPajamas is fantastic for dog owners who want a holiday with their dog. So many places claim to be dog friendly but on arrival you quickly realise that they are only tolerated. With PetPajamas you can rest easy all their accommodations welcome dogs. The staff worked so hard to make sure we had the perfect holiday. I would definitely recommend all pet owners to use them.
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Posted 2 years ago
Easy to source chosen property and booking straightforward
Helpful Report
Posted 2 years ago
Wasn’t sure the hotel we had found was dog friendly until I looked up pets pyjamas booked through the site and got a discount for Monty our dog! Very helpful and a courtesy call was a nice touch thanks
Helpful Report
Posted 2 years ago
I was very excited when I found PetsPyjamas when I was looking for dog friendly hotels. There was a great choice of hotels in the area I was looking at with all the information I needed to help me choose exactly the right one for us. Brilliant Thankyou. If I had one tiny concern, it is that I haven’t received a confirmation email of my booking.
Helpful Report
Posted 2 years ago
Lots of lovely places to stay with your dog it was hard to choose which one to stay at snd very easy to book
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Posted 2 years ago
Yes, the experience was very good. Polite and responsive dialogue, addressing all our queries and questions.
Helpful Report
Posted 2 years ago
Excellent communication with a very quick quote from Pets Pyjamas.
Helpful Report
Posted 2 years ago
Very easy Lots of information about venues and plenty of choice
Helpful Report
Posted 2 years ago
Great customer service, as usual and good savings not having to pay for our two dogs.
Helpful Report
Posted 2 years ago
This was the first time I have booked through PetsPyjamas and was experiencing difficulty with my over-protective computer security system which resulted in three phone calls to Paula whose patience was brilliant. I finally managed to book a much-needed break which we are looking forward to.
Helpful Report
Posted 2 years ago
PetsPyjamas is rated 4.7 based on 1,750 reviews