PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following my initial enquiry, there was some confusion about pricing etc. However, after emailing the customer support team, all was sorted out. Great communications.”

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Posted 3 years ago

“Quick answer to question very pleasant spoke to kerry”

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Posted 3 years ago

“A wonderful selection of places to stay and often with package offer deals. Very easy to enquire about a booking and confirmation of availability with different options was provided within 30 minutes of the booking enquiry.”

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Posted 3 years ago

“I was initially disappointed with my booking as it was double booked and I received no apology for this just a random email saying that another accommodation is being offered for less days than my original booking. I was very confused by email and contacted petspjs and was advised that booking was double booked due to change over of owners. I have to say that I was completely devastated as I had chosen accommodation which suited my family’s requirements. It has all been resolved now with alternative accommodation having been sourced by Alison Reynolds who did an excellent job in finding me an alternative holiday at such short notice. I do hope this situation does not happen often and that it was rare. I haven’t been on my holiday yet but I trust that all will be more than fine even though it was not my first choice. Once again top marks for Alison Reynolds I can’t rate her enough.”

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Posted 3 years ago

“Very helpful and flexible. Achieved a good price. Like the idea of the holiday food.”

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Posted 3 years ago

“Hi amiee Linda was very helpful and got us a place sorted for us definitely use yous again thankyou all kind regards Marc casburn”

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Posted 3 years ago

“I sent in my details and within 15 minutes got a very good value package back which I booked.”

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Posted 3 years ago

“We have booked a uk trip and there was so many to choose from. A lovely selections of places to stay at so many locations.”

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Posted 3 years ago

“Such a friendly helpful service that I will be using again! We have not yet been on our trip but so far the assistance has been prompt, clear and very helpful and I have no doubt if anything comes up we will be helped where possible.”

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Posted 3 years ago

“Had a problem with payment going through. Talked with a member of staff who got it sorted out pronto.”

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Posted 3 years ago

“First time, nice, simple process.”

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Posted 3 years ago

“Was very easy to find a lovely holiday that matches our requirements and then I did the instant booking Excited for our holiday”

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Posted 3 years ago

“Very user friendly website - easy to navigate your way around. Prompt response for quotes and availability. Excellent for keeping you updated.”

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Posted 3 years ago

“Lynda helped me sort out our hotel booking in Devon most professionally would definitely recommend Pets Pyjamas!”

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Posted 3 years ago

“description of location misleading, too many follow up emails”

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Posted 3 years ago

“I left it late to find suitable accommodation for a short trip and the guys at PetsPyjamas did their best to sort something out for me.. I look forward to arranging future trips with them help..”

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Posted 3 years ago

“Over the last 2 years we have had many conversations with Pets Pyjamas and would never go anywhere else for our dog holidays. They are so helpful, understanding and efficient.”

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Posted 3 years ago

“Room very small and hot but fan was in room but clean and No were to hang clothes.Breakfast was at 9am until 10am to late for us as could not get food in evening when we arrived ! As they didn’t have anything available as finished earlier as Sunday.”

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Posted 3 years ago

“Booking was quick and easy thanks, not sure about the place we stayed though?”

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Posted 3 years ago

“Loved the website and all the options the only issue was that the discount offer came after I had booked and I couldn’t print a proper confirmation- would be good to get an email confirmation of my booking”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews