PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,820 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,820 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 13th September 2026

3626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to make a booking. Lovely choice of Hotels and places to stay. Very helpful.”

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Posted 3 years ago

Thanks for your 5-star review! We sincerely appreciate your feedback.

Posted 3 years ago

“Ashley was incredibly helpful and knowledgeable.”

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Posted 3 years ago

“Good price , dog goes free and extra 10% off”

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Posted 3 years ago

“SimonGreat response from Kerry over the weekend, accommodation was booked after options were given, and my surprise for my wife and dog is all sorted, thank you again...regards Simon”

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Posted 3 years ago

“We spoke to Zaharia, she was fantastic,really helpful and supportive and got us booked in really quickly”

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Posted 3 years ago

“Looking forward to our hotel break we have never stayed in a hotel with our dog before we have always been camping or to a caravan. I was really surprised when I found pets pyjamas and could book a hotel with our dog . A short while later our hotel break was booked. Quick and simple .”

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Posted 3 years ago

“Love easy way to book a holiday with your dog at wonderful paces”

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Posted 3 years ago

“Fast friendly response”

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Posted 3 years ago

“Again I booked our dog friendly break with petspyjamas. They found us another long weekend break this time with everything that we would like 👍”

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Posted 3 years ago

“First time user. Found website difficult to use. Links for pricing were confusing causing me to think that I had made an incorrect selection. Phoned and found the experience of booking extremely good.”

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Posted 3 years ago

“Spoke to PetsPyjamas, explained to them what we wanted. Within 2 hours they phoned back confirming all our requests for the booking.”

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Posted 3 years ago

“Received lovely helpful service looking forward to my visit”

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Posted 3 years ago

“As a new customer to the site it was very frustrating not to be able to talk to someone. When I did I felt their manner was very rude to the point I felt reprimanded.”

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Posted 3 years ago

“Extremely helpful and went out of their way, in the evening, to ensure I was able to confirm my booking with my two dogs. Communication was excellent which I personally think is key to good customer service, so thank you.”

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Posted 3 years ago

“I had a very helpful lady with the name of Lynda She assisted me to book a stay in one of your Pets Pyjamas establishments”

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Posted 3 years ago

“Good selection of accommodation and quick to respond to the booking.”

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Posted 3 years ago

“A little disappointing to find that Petpyjamas say dogs go free of charge yet the Hotel is charging me £7 per night for my dog. Surely this contravenes trade descriptions? Fingers crossed the hotel will prove worth it.”

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Posted 3 years ago

“Lynda was great - taking the time to find a hotel that suited our location, facilities and budget requirements for a specific date!”

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Posted 3 years ago

“The only problem booking was working out that I could not book a basic room to get the 2 corse meal included”

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Posted 3 years ago

“Most impressive! I was contacted by Lynda who dealt with every issue that I raised in a professional but very friendly manner. I was made to feel a valued customer and would definitely rate her as 5 stars.”

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Posted 3 years ago

PetsPyjamas is rated 4.7 based on 1,820 reviews