PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,715 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,715 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th December 2025

3567

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow, I cannot thank Lynda enough from Pets Pyjamas. Enquired re a special “surprise” getaway for us with of course our lovely dog. It ended up being a far more complicated booking as after speaking with the lovely Lynda through both phone and text, I realised I’d got the actual start and finish date wrong! Due to her never ending patience, I managed to upgrade our room, then added another room so we could bring my in laws as basically we all need a good break with family to celebrate as been through quite a lot. Again nothing was too much trouble for Lynda. To say I’m impressed with the whole personal touch for booking service is an understatement. We finally managed to have everything sorted with Lynda being the superstar liaising directly with the hotel. I felt valued and it was like having my own bespoke travel agent! We got a decent discount by booking with pets pyjamas rather than the hotel direct and Lynda saved me from having a huge headache trying to sort it all out on my own. It is now not a surprise long weekend away as had to check certain logistics. However, all five of us are very much looking foreword to our much needed quality time together, celebrations and what like to be a beautiful break away. Thank you again Lynda!”

Helpful Report

Posted 2 years ago

“Very helpful and answered any queries promptly.”

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Posted 2 years ago

“Excellent service from Pets Pyjamas. Easy website helping to easily find dog friendly hotels. Quote received very quickly. Once I had made the decision booking was easy and seamless. Such a great great service.”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“The website is easy to use, and I got a reply to my quote/enquiry within a couple of hours. The offer of help via text is a nice touch which I didn't use this time but have previously.”

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Posted 2 years ago

“Claire found us just what we needed and went over and above fantastic”

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Posted 2 years ago

“I love this idea but couldn’t give you 5 stars as you didn’t have my breed of dog on your long list when we booked the hotel?! PLEASE add a Barbet French Water Dog, an ancient breed but slowly becoming more well known (you have Italian & Portuguese!) Then I can award you full marks!”

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Posted 2 years ago

“My consultant Lynda was very helpful.”

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Posted 2 years ago

“It was extremely helpful.”

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Posted 2 years ago

“I always book thru pets pyjamas. They always seem to have the best prices, which nowadays is really important. I also find them extremely accommodating and helpful. I also like the fact that I have access to vet advice for free should I need it. I would thoroughly recommend Pets pyjamas for your holidays with your dogs.”

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Posted 2 years ago

“Really great service - it’s wonderful to have a company that caters for our fur babies”

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Posted 2 years ago

“We had great difficulty finding a deal that suited us due to the price rise of most hotels. But Claire was very patient and helpful, made many suggestions and finally helped us choose the one we needed.”

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Posted 2 years ago

“Last minute booking which found us an array of opportunities for 2 adults and 2 dogs and 1 overnight stay en route to Devon. Good choice and the place we found fitted our needs perfectly. We’ll use Pets Pyjamas again!”

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Posted 2 years ago

“Excellent service. I got a call from someone who described the offer and the hotel in detail, immediately after enquiring online. I have booked with ease and confidence and my friends are also booking on the strength of that recommendation.”

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Posted 2 years ago

“I felt we were in good hands when looking for somewhere in Cornwall to take the dog for a few days. Our contact was very engaged. although any more and it would have seemed pushy. Will use again if the accommodation lives up to its promises.”

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Posted 2 years ago

“PetsPajamas is fantastic for dog owners who want a holiday with their dog. So many places claim to be dog friendly but on arrival you quickly realise that they are only tolerated. With PetPajamas you can rest easy all their accommodations welcome dogs. The staff worked so hard to make sure we had the perfect holiday. I would definitely recommend all pet owners to use them.”

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Posted 2 years ago

“Easy to source chosen property and booking straightforward”

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Posted 2 years ago

“Wasn’t sure the hotel we had found was dog friendly until I looked up pets pyjamas booked through the site and got a discount for Monty our dog! Very helpful and a courtesy call was a nice touch thanks”

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Posted 2 years ago

“I was very excited when I found PetsPyjamas when I was looking for dog friendly hotels. There was a great choice of hotels in the area I was looking at with all the information I needed to help me choose exactly the right one for us. Brilliant Thankyou. If I had one tiny concern, it is that I haven’t received a confirmation email of my booking.”

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Posted 2 years ago

“Lots of lovely places to stay with your dog it was hard to choose which one to stay at snd very easy to book”

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Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,715 reviews