PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,775 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 10th May 2026

Alison Adams

PetsPyjamas 5 star review on 12th April 2026

NICHOLA STEVENS

3613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were no dog treats in our room and no dog beds as advertised. It was good that we had taken our own”

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Posted 8 hours ago

“Used petspyjamas 3 times so far and it has been a very succesful experience each time.”

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Posted 2 days ago

“Very easy to book and pleased with the offer”

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Posted 6 days ago

“Good deals and website very easy to navigate.”

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Posted 1 week ago

“Great value and helpful freindly staff!”

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Posted 1 week ago

“Good, except it took some time before the reservation was confirmed. I appreciate you had to check with another party.”

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Posted 1 week ago

“Easy to book”

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Posted 2 weeks ago

“Great website.. have booked a number of trips via PetsPyjamas and cannot fault their customer service. Really like the addition of access to a Vet, and was very grateful to have the use of this service on one trip.”

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Posted 3 weeks ago

“Booked a 2 night dinner bed and breakfast offer for my wife and myself and our dog via PP this morning. Got back to us very quickly to say hotel only had a smaller dog friendly room available for required dates and would that be ok. Told them we needed larger room as have big dog and dog bed and they quickly arranged alternative date. We could have dealt with hotel directly but couldn’t fault their customer service and would use them again.”

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Posted 3 weeks ago

“We have stayed with Pets Pyjamas once before, a super hotel and stay. Due to our circumstances I booked by phone and Linda, who I spoke to, was excellent, even when she rang me back the following day to say there was a problem, not hers, and did I want to re book at a different hotel if one could be found to suit. A new hotel was found and the booking made with no hassle for me at all. Thank you Linda 10/10.”

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Posted 3 weeks ago

“Our very first trip away, a few years ago, was with our previous pet Murphy who was diabetic, PetsPyjamas made sure everything was in place at our chosen hotel ensuring we could refrigerate his caninsulin prior to our visit. It's the little things like this that go a long way to ensuring we had a worry free break. They also provide Murphy with a personalised blanket and treats. I would definitely recommend using PetsPyjamas the hotels they use are excellent for being very very dog friendly”

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Posted 1 month ago

“Great service, excellent hotel thank you from us & the dogs x”

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Posted 1 month ago

“Absolutely shocking the lack of response from PJ - our first booking - probably our last. I needed to book onward travel and to try to amend the dates due to a funeral but it has proved impossible to get any response from them.”

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Posted 1 month ago

Hello Mrs Griffiths, Thank you for your feedback. We replied the following day and explained that your preferred date was not available at the hotel, so we asked for an alternative date to proceed. We also resent your booking confirmation, as the initial confirmation had not been received. We suggested that it may have been sent to your junk folder. Please let us know if you require any further assistance and we hope you have an enjoyable stay. Kind regards PetsPyjamas

Posted 1 month ago

“I've previously booked hotel night with you on March 21st 26 for my wife birthday & our wedding anniversary. We went to the same hotel as we got married in 22 years ago can I say very helpful service , great communication updated everything straight away . Thank you so much for the booking support this is why we booked with you again. Martin rideout-hutchings.”

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Posted 1 month ago

“Easy to book and the last holiday I had was a fab doggie friendly hotel so I’m in no doubt this will be too .. in fact I’ve booked 2 doggie friendly hotels to stay in ..”

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Posted 1 month ago

“Excellent service very quick and found exactly what we were looking for”

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Posted 1 month ago

“Pets Pyjamas were sooo nice! Sent a little gift for my dog before we travelled, the hotel we chose was fabulous! Everyone was so friendly and dogs were very spoiled! Will definitely book again with this company, we had a lot of free and special offers which other guests didn't have when they booked direct with the hotel. Recommend this company!”

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Posted 1 month ago

“Woofing magic”

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Posted 2 months ago

“After our house sale didn’t complete as planned yesterday, we’ve had to seek somewhere to stay for the weekend. Knowing it was bank holiday weekend we weren’t expecting much - but by chance I found PetsPyjamas, gave them a call and was sorted within 30 mins. With an even better deal than we could find on any other booking site!”

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Posted 2 months ago

“Excellent communication and very competitive prices”

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Posted 2 months ago

PetsPyjamas is rated 4.7 based on 1,775 reviews