PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,763 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,763 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 12th April 2026

NICHOLA STEVENS

3611

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking the lack of response from PJ - our first booking - probably our last. I needed to book onward travel and to try to amend the dates due to a funeral but it has proved impossible to get any response from them.”

Helpful Report

Posted 5 days ago

Hello Mrs Griffiths, Thank you for your feedback. We replied the following day and explained that your preferred date was not available at the hotel, so we asked for an alternative date to proceed. We also resent your booking confirmation, as the initial confirmation had not been received. We suggested that it may have been sent to your junk folder. Please let us know if you require any further assistance and we hope you have an enjoyable stay. Kind regards PetsPyjamas

Posted 1 day ago

“I've previously booked hotel night with you on March 21st 26 for my wife birthday & our wedding anniversary. We went to the same hotel as we got married in 22 years ago can I say very helpful service , great communication updated everything straight away . Thank you so much for the booking support this is why we booked with you again. Martin rideout-hutchings.”

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Posted 1 week ago

“Easy to book and the last holiday I had was a fab doggie friendly hotel so I’m in no doubt this will be too .. in fact I’ve booked 2 doggie friendly hotels to stay in ..”

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Posted 1 week ago

“Excellent service very quick and found exactly what we were looking for”

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Posted 1 week ago

“Pets Pyjamas were sooo nice! Sent a little gift for my dog before we travelled, the hotel we chose was fabulous! Everyone was so friendly and dogs were very spoiled! Will definitely book again with this company, we had a lot of free and special offers which other guests didn't have when they booked direct with the hotel. Recommend this company!”

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Posted 1 week ago

“Woofing magic”

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Posted 2 weeks ago

“After our house sale didn’t complete as planned yesterday, we’ve had to seek somewhere to stay for the weekend. Knowing it was bank holiday weekend we weren’t expecting much - but by chance I found PetsPyjamas, gave them a call and was sorted within 30 mins. With an even better deal than we could find on any other booking site!”

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Posted 2 weeks ago

“Excellent communication and very competitive prices”

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Posted 3 weeks ago

“Very friendly, helpful und patient team - especially Lynda Kitt. She solved every problem and booked my family and me a wonderful road-trip through the south of UK... Thanks a lot!”

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Posted 3 weeks ago

“Easy to book, fast communication and Brodie received his Caboodle pack quickly! Looking forward to our stay easter weekend:)”

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Posted 3 weeks ago

“Very helpful when I has a problem with the with the booking completing. Went extra mile to resolve.”

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Posted 3 weeks ago

“Easy to book....our second time booking with pets pyjamas, if this visit (Burnley) is as fab as our last one (Richmond, North Yorkshire) we will be delighted”

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Posted 4 weeks ago

“A very easy to use web site and very prompt responses to enquiries.”

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Posted 1 month ago

“Good quality stays”

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Posted 1 month ago

“Excellent pricing, very prompt & friendly service.”

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Posted 1 month ago

“Good to know that the hotel is set up to receive dogs. Some places that are 'dog friendly' have restrictions and need to be checked before the visit”

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Posted 1 month ago

“The visit was sorted out, despite a change of dates, without any difficulty”

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Posted 1 month ago

“Easy and informative website. Low deposit to secure property and very knowledgeable staff. All round excellent”

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Posted 1 month ago

“Using Pets Pyjamas to book your beak is such a convenient way to find dog friendly hotels all in one place on their website.”

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Posted 1 month ago

“Excellent choice of hotels and ease of booking. Thank you x”

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Posted 1 month ago

PetsPyjamas is rated 4.7 based on 1,763 reviews