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PartsGateway Ltd Reviews

4.6 Rating 10,569 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,569 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr
Verified Buyer
“Good service will use again”
Helpful Report
Posted 2 years ago
Martin
Verified Buyer
“Really easy to use the site with very quick delivery. The quality if my item was superbm”
Helpful Report
Posted 2 years ago
NICHOLAS
Verified Buyer
“Excellent service 100% 😃 part was packed very well , used parts gateway in the past and never had any issues”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Ordered part and was impressed how quickly it came to scotland obviously dealing with provisional operators here all good”
Helpful Report
Posted 2 years ago
Colin
Verified Buyer
“Fast and efficient - delivered the exact items in very good condition. Would highly recommend.”
Helpful Report
Posted 2 years ago
Henry
Verified Buyer
“Parts correct and on time”
Helpful Report
Posted 2 years ago
Alan James
Verified Buyer
“Parts ordered were received in the allocated time frame and were exactly as required. A faultless service. Will definitely use again if required. Thanks.”
Helpful Report
Posted 2 years ago
Mark Symonds
Verified Buyer
“I purchased a used window regulator which was reasonably priced but some were priced ridiculously”
Helpful Report
Posted 2 years ago
Mr Peter Dane
Verified Buyer
“Part arrived on time & well packed”
Helpful Report
Posted 2 years ago
Paul
Verified Buyer
“Everything was spot on, I received my items quickly and they were fitted by a local garage without any problems. Thank you”
Helpful Report
Posted 2 years ago
Jonny
Verified Buyer
“The part still hasn’t arrived and it’s been over a week and a half. It was listed as ‘fast delivery’.”
Helpful Report
Posted 2 years ago
For PF14 JCZ
Verified Buyer
“Very quick delivery, and well priced.”
Helpful Report
Posted 2 years ago
Lauren West
Verified Buyer
“Had a great experience using this! Would definitely recommend and use again!”
Helpful Report
Posted 2 years ago
Dave
Verified Buyer
“Part as described Fitted on the car working perfectly, great price 10/10 thanks.”
Helpful Report
Posted 2 years ago
ROGER
Verified Buyer
“The part i needed arrived within 2 days and was in good working order.”
Helpful Report
Posted 2 years ago
Andrew
Verified Buyer
“Great Service, so easy to use, supplier was very helpful”
Helpful Report
Posted 2 years ago
Tarun
Verified Buyer
“Great service...product delivered as shown on website...highly recommended”
Helpful Report
Posted 2 years ago
Kevin
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Stuart Young
Verified Buyer
“I used Premier Vaux Spares - in Plymouth, I think it was. After an initial incorrect order (mainly down to me!), I spoke personally to Jamie at PVS, who sorted it out and I received the correct part in less than 48 hours. Excellent service, can't recommend them highly enough. Will definitely use them for any future Vauxhall parts.... but hopefully not too soon! Thanks again, Jamie.”
Helpful Report
Posted 2 years ago
Jonathan
Verified Buyer
“Needed a replacement part for a Mercedes E class....part was in stock at a good price...was delivered really well packaged and quickly. Couldn't fault the service...really good.”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,569 reviews
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