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PartsGateway Ltd Reviews

4.6 Rating 10,563 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,563 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Dave
Verified Buyer
“Very good service and I got my item quickly from the supplier.”
Helpful Report
Posted 2 years ago
Maurice
Verified Buyer
“Very quick delivery of the right part”
Helpful Report
Posted 2 years ago
John Metcalf
Verified Buyer
“Fantastic immediate service will definitely use again”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Great service”
Helpful Report
Posted 2 years ago
Chris Davies
Verified Buyer
“an excellent way of finding parts....will continue to use them..”
Helpful Report
Posted 2 years ago
Ysella
Verified Buyer
“PartsGateway connected me to a supplier who had exactly the part I needed and at a good price. After double checking it was the right part, it arrived quickly.”
Helpful Report
Posted 2 years ago
Alan
Verified Buyer
“Sent item to wrong address. No full name and wrong number. I was lucky to get it at all.”
Helpful Report
Posted 2 years ago
James
Verified Buyer
“Perfect satisfaction. 24 hours from ordering painted wing mirror cover to fitting it on the car”
Helpful Report
Posted 2 years ago
Mark Ivan
Verified Buyer
“Good service. The right part was sent to me within the time stated and i have installed it and it is working perfectly. Thankyou for sourcing the part”
Helpful Report
Posted 2 years ago
Gideon
Verified Buyer
“Had no issues at all, got the parts i needed in working order, no complaints what so ever.”
Helpful Report
Posted 2 years ago
Mr Shaun
Verified Buyer
“Easy to use site,found the item needed fast with plenty of choices.”
Helpful Report
Posted 2 years ago
Ed
Verified Buyer
“Great service. Part is fitted and working fine. Big saving on new.”
Helpful Report
Posted 2 years ago
Derek James
Verified Buyer
“Will give a poor review as I am still waiting for my money back after returning the item”
Helpful Report
Posted 2 years ago
Geoff Butcher
Verified Buyer
“Got part the next day saved me a lot of money”
Helpful Report
Posted 2 years ago
Ana Simao
Verified Buyer
“Great site. Have loads of parts and really easy to find what you looking for.”
Helpful Report
Posted 2 years ago
Wilma
Verified Buyer
“Finally got part I required after 2 firms had to refund my money as one didn't have part and the other had already sold part. Happy with service.”
Helpful Report
Posted 2 years ago
Paul Grainger
Verified Buyer
“Excellence service part delivered next day highly recommended”
Helpful Report
Posted 2 years ago
Chris
Verified Buyer
“Arrived as advertised and quickly. Many thanks”
Helpful Report
Posted 2 years ago
Steven M Treacy
Verified Buyer
“Ordered headlights on Sunday received phone call on Monday to confirm condition delivered Tuesday afternoon. Great service.”
Helpful Report
Posted 2 years ago
Jane
Verified Buyer
“Great service”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,563 reviews
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