PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,593 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery . Good condition parts . Good price.”

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Posted 3 days ago

“I found the part I was looking for easily on Parts Gateway at a good price. I had a query on the part and it was sorted quickly with the seller. I was kept informed. Very good site and will use them again.”

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Posted 3 days ago

“Fantastic Service, great website containing all the information I required. Very easy process to order the part and pay for it. My order was dispatched that day and arrived within 2 days. The part was exactly as described.”

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Posted 6 days ago

“Prompt response, well priced item. quick delivery, excellent service overall, thank you.”

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Posted 1 week ago

“I received a good prompt response to my request. Right part. Delivered on time. Overall a good service.”

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Posted 1 week ago

“The part I ordered arrived safely and I am waiting to install thank you”

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Posted 1 week ago

“Arrived on time, in excellent condition Thankyou”

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Posted 2 weeks ago

“Great service really polite staff and done what they said they would do ordered part is great many thanks”

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Posted 3 weeks ago

“PartsGateway was such an easy site to navigate simply input the part i was looking for and i received lots of emails from companys who had the part, ordered easily just a great service thank you”

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Posted 3 weeks ago

“Fantastic service, part ordered and was with me with 48 hours. Part arrived as ordered no problems”

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Posted 3 weeks ago

“My enquiry was promptly dealt with . The route was reasonable. The part was delivered very quickly and is now fitted and working well. Thank you.”

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Posted 3 weeks ago

“The response to my enquiry was remarkably quick. Within less than an hour I had received two or three offers of the part I was seeking. I bought the part from TDX Ltd and the service from them was absolutely first class as well.”

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Posted 3 weeks ago

“Very promt response back regarding the part I needed and it was packaged securely”

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Posted 3 weeks ago

“Excellent quick way to find car parts.”

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Posted 3 weeks ago

“When all else failed ParrsGateway where there to help. They were super efficient and the response from them was very quick. I would highly recommend them to anyone. Thank you”

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Posted 3 weeks ago

“Excellent communication and part as described”

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Posted 3 weeks ago

“I required boot gas struts for a Hyundai i10 2021. It soon appeared difficult and expensive to buy new. I went to partsgateway and got 3 quotes within 24 hrs, and having chosen to go ahead with a quote i received a pair of struts within 48 hrs. I fitted them the same day as receiving them all is extremely good🙂”

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Posted 4 weeks ago

“Good services”

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Posted 1 month ago

“I am very happy with what I purchased. It is very nice and truly worth the money I paid. Thank you for delivering on time and for the excellent packaging. I really appreciate it.”

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Posted 1 month ago

“Received a gearbox for my VWPolo 2020 with a 3 month warranty, which was safely delivered in good time at a reasonable price, £410 It s working well ,fitted by a local garage for £420. Many thanks”

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Posted 1 month ago

PartsGateway Ltd is rated 4.6 based on 10,593 reviews