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PartsGateway Ltd Reviews

4.6 Rating 10,522 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,522 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
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Verified Buyer
“A very good service. Would use again”
Helpful Report
Posted 2 days ago
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Verified Buyer
“Very quick delivery”
Helpful Report
Posted 2 days ago
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Verified Buyer
“Excellent service & there members get in contact with customers promptly”
Helpful Report
Posted 2 days ago
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Verified Buyer
“Outstanding service, only site i use to source parts now”
Helpful Report
Posted 2 days ago
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Verified Buyer
“Knowledgeable and efficient. 5 stars are not enough. They were patient enough to ensure I was ordering the correct parts and it was well packaged and delivered promptly. Thank you guys.”
Helpful Report
Posted 3 days ago
Rob Parker
Verified Buyer
“great service used a lot over years”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Fair price based on used item compared to new cost. Very well packed. Delivery in a few days.”
Helpful Report
Posted 1 week ago
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Verified Buyer
“I have not tried to fit the air bag yet as been working lots but will do it next week but service was very good”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Excellent got the part I needed quick simple”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“It was my first time using PartsGateway Ltd and was impressed, definitely use again”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Excellent service, fast delivery. Really cheap, saved me paying £500 at a local garage”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Very pleased with part - filled well!”
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Posted 3 weeks ago
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Verified Buyer
“Awesome part great price”
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Posted 4 weeks ago
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Verified Buyer
“The services from partsgateway Ltd was beyond expectation and quick but the service from the seller that was provided was poor as I have still not received the part required”
Helpful Report
Posted 4 weeks ago
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Verified Buyer
“Quick reply and quick delivery from the dealer.”
Helpful Report
Posted 4 weeks ago
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Verified Buyer
“Got me what I wanted, loads options.”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Very pleased with my purchase and the car is now up and running once again. The only downside was the courier that you use, they are absolutely appalling and as for them I think they could ruin your business and if I had to purchase again I would ask if you could use another courier.”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Very pleased with my replacement mirror a perfect fit and a very prompt service and good communication between myself and the seller”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Very good all the way though prosses got messages all though highly recormend”
Helpful Report
Posted 1 month ago
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Verified Buyer
“I bought two bonnet struts to replace the one's that were no longer working to hold up the boot of my v old VW polo. The parts were 2nd hand but competatively priced, the seller assured me they would fit my car (and they did) and the parts came quickly (within a few days) after payment. 5 star seller.”
Helpful Report
Posted 1 month ago
PartsGateway Ltd is rated 4.6 based on 10,522 reviews
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