PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,797 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

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4.6

Based on 10,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I PLACED A REQUEST FOR A REAR LIGHT FOR MY OLD MERC , WITHIN HRS I RECIEVED 4 OPTIONS I CHOSE THE BEST DEAL FOR ME , AND PAID FOR IT, IT WAS DISPATCHED IN DAY,S , BECAUSE OF LIVING IN THE CHANNEL ISLES BAD WEATHER MEANT IT TOOK LONGER TO RECEIVE IT, NOTHING ANYBODY COULD HAVE DONE ABOUT THAT, IT WAS REALY WELL PACKAGED AND IN GOOD ORDER , THUMBS UP FROM ME.”

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Posted 1 week ago

“Bought a complete engine for Skoda Yeti from 1st Choice Car Spares via Parts Gateway. 1st Choice were excellent (esp. Bob) who was informative and helpful at every stage. Engine delivered on time. Would recommend 1st Choice made a nightmare situation manageable and gave confidence in resolution.”

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Posted 4 weeks ago

“Well designed site Communication easy Saved significantly compared to dealer price”

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Posted 2 months ago

“Efficient in getting the parts needed”

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Posted 2 months ago

“I successfully obtained the part I required on the second occasion. Despite providing the registration of my vehicle and the actual part number I initially received the wrong part. So I think there needs to be some review of the sourcing process to enable both customer and supplier to manage expectations from the outset. In my case I was pleased to receive a refund on the erroneous initial part and impressed with communication from the second supplier to ultimately get the part I needed but I think this could easily have been a different story”

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Posted 3 months ago

“This is a good service. I needed a driver's side window controller for a right hand drive car. Buying using numberplate made me confident. The part worked and was the average price . So all good”

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Posted 3 months ago

“Right part in very good condition and beautifully packaged. Arrived on time although I didn't see the courier. Good to do business with you!. J D Thurston”

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Posted 4 months ago

“Good service. Found what was needed”

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Posted 4 months ago

“Reasonable price quoted and goods delivered fairly quickly. However item delivered was the wrong colour despite the right colour being given in the request and the quote.”

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Posted 4 months ago

“I found a supplier for the part I needed very quickly. I had a little difficulty in making payment because I did not want to use PayPal. the part did not arrive when expected and I discovered when phoning the supplier that it was not yet shipped. Once shipped it arrived very quickly and was well packed in perfect condition.”

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Posted 4 months ago

“Great service it took a while to get a photo but after that fast delivery and fitted as per old one”

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Posted 5 months ago

“Straightforwardprocess, no problems whatsoever. The item might have been a little better wrapped considering the cost but no other issues at all.”

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Posted 6 months ago

“The part was delivered without a problem”

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Posted 6 months ago

“Good to know about PartsGateway and the great service. I will use them.”

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Posted 7 months ago

“Good delivery and communication at a reasonable price”

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Posted 7 months ago

“Wing mirror delivered and fitted . With thanks”

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Posted 7 months ago

“Great idea but sometimes let down by the dealers.”

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Posted 7 months ago

“The fuel injector was supplied as described in used condition, and was installed and is operating well. i also asked for a retaining clip which appeared overpriced to me, and I asked via the contact number for a reduction. I received a reduction from £25 to £20. This is still overpriced, but I proceeded and paid via a secure site. The clip has not yet arrived, but I received a message that it had been posted.”

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Posted 7 months ago

“Finding a part was simple enough and delivery was prompt. Unfortunately the part (headlamp) did not have a functional leveling unit and had to be returned”

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Posted 8 months ago

“Part arrived promptly. Not yet fitted.”

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Posted 9 months ago

PartsGateway Ltd is rated 4.6 based on 10,797 reviews