PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,518 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,518 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good and time saving way to find the parts you need”

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Posted 1 day ago

“2000 Toledo steering rack was hard to find and received a good rack ... pleased with the product.”

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Posted 2 weeks ago

“Great thanks”

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Posted 3 weeks ago

“Got there in the end, my fault , Chap was very helpful and as promised part was delivered on the agreed date, would definitely use again”

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Posted 1 month ago

“Excellent service, item as advertised. Would certainly consider using again.”

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Posted 1 month ago

“Useful”

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Posted 1 month ago

“Helpful service, good price,”

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Posted 1 month ago

“Got what I asked for. Plenty of choice. Will use again.”

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Posted 3 months ago

“was a bit expensive, but hard to find bits , so paid, postage was again a bit dear, but arrive on time and well packed,,”

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Posted 3 months ago

“Brilliant service, quick deliver, exactly what was needed”

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Posted 4 months ago

“Not great as the parts took longer than expected. Other than that it was good”

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Posted 4 months ago

“Would give a 5 if it didnt seems so hectic when phoning, Bought a gearbox which was delivered quickly and was fitted next day to one of our vans and was exactly as described would def use again.”

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Posted 4 months ago

“Part arrived promptly and fitted easily”

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Posted 4 months ago

“Good overall service”

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Posted 5 months ago

“Parts Gateway helped source the part easily, and general customer service via Prestige Allparts was swift and professional. The challenge arose in the delivery of the part where the original scheduled delivery time was not met and subsequently took another two days until the part was received. Not sure exactly why the issue arose. However, the delivery communications and service should be improved for seamless service.”

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Posted 5 months ago

“Arrived quickly the parts was wrong,I was able to use the pipe to carry out a repair.”

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Posted 6 months ago

“Arrived yesterday!! Many thanks, looks fine!!”

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Posted 6 months ago

“Service was good, received 1st part, which was broken in transit. Contacted the trader, who is going to send a replacement, just waiting for the replacement part.”

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Posted 7 months ago

“got four quotes for alternator, decent prices and quick response.would use again”

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Posted 7 months ago

“Good service, very helpful over the phone, fair pricing. Prompt delivery.”

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Posted 7 months ago

PartsGateway Ltd is rated 4.6 based on 10,518 reviews