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PartsGateway Ltd Reviews

4.6 Rating 10,387 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,387 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Customer Email: Graham
Verified Buyer
“The part was as ordered but the postage was slow which led to problems .”
Helpful Report
Posted 2 years ago
Andrew D
Verified Buyer
“slight hiccup sorted fast.”
Helpful Report
Posted 2 years ago
Jacqueline
Verified Buyer
“Bit of difficulty getting an answer to the request to check compatibility. Gave up and ordered it anyway. Arrived quickly. The part was good and fitted, so happy with it.”
Helpful Report
Posted 2 years ago
Mark
Verified Buyer
“Spot on thankyou fits perfectly, good communication. Arrived on time.”
Helpful Report
Posted 2 years ago
Andrew Brockway
Verified Buyer
“I would definitely use them again, I was able to get the part I needed within a couple of days.”
Helpful Report
Posted 2 years ago
Kieran
Verified Buyer
“Great website, really easy to navigate and find what I was looking for.”
Helpful Report
Posted 2 years ago
Diane Burtenshaw
Verified Buyer
“Easy-to-use service, that provided several choices and prices to suit my budget. This saved me both time and money from the comfort of my home.”
Helpful Report
Posted 2 years ago
Kevin
Verified Buyer
“Very good service, they found my part very quickly. Highly recommended.”
Helpful Report
Posted 2 years ago
Trevor Clarke
Verified Buyer
“Part arrived as expected, fantastic service, would thoroughly recommend.”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“Always a great option.”
Helpful Report
Posted 2 years ago
Terry
Verified Buyer
“Very hard to find parts for toyota auris They got the part 2nd hand £330 new from toyota £1,900 fitted car working now”
Helpful Report
Posted 2 years ago
Jonathan
Verified Buyer
“part fitted and working fine thanks”
Helpful Report
Posted 2 years ago
Teresa
Verified Buyer
“So easy to find what you need and for a good price”
Helpful Report
Posted 2 years ago
Satwinder
Verified Buyer
“Value you for money got exactly what I needed”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“Good price and great service. A great platform to purchase second , aftermarket part with confidence. Unfortunately the part didn't solve the problems so I'll be revisiting the site for the next part required”
Helpful Report
Posted 2 years ago
David
Verified Buyer
“The wing mirror arrived on time & in good condition, would use this company again.”
Helpful Report
Posted 2 years ago
Christopher Gilbert
Verified Buyer
“Provided a good selection of quotes, thank you.”
Helpful Report
Posted 2 years ago
Maureen
Verified Buyer
“Excellent site to find car parts. It saved time trawling different companies. Help given to make sure part is correct for vehicle. Would definitely recommend.”
Helpful Report
Posted 2 years ago
Shahid
Verified Buyer
“Five. Star.”
Helpful Report
Posted 2 years ago
Nigel
Verified Buyer
“Very handy place to find parts especially on older cars,will use again. Nigel”
Helpful Report
Posted 2 years ago
PartsGateway Ltd is rated 4.6 based on 10,387 reviews
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