PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,407 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Part was excellent. Just as description.”

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Posted 20 hours ago

“I needed a door handle mechanism for an mot on my octavia mk 2. The part arrived quickly and well packed. I Sprayed up the parts to match my car's colour yesterday and fitted them today ready for the test tomorrow. Everything works perfectly. Happy customer.”

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Posted 1 day ago

“Swift competitive quote via PartsGateway. Perfect spare parts as requested. Fast shipping from provider. Will use again in the future. Highly recommend.”

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Posted 4 days ago

“Helped to find a part for less than £30 which would have cost £130 at my MOT centre.”

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Posted 5 days ago

“Exactly as it was described and also not issues. Really happy with my purchase”

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Posted 6 days ago

“Excellent service, fast delivery of rear light for my picanto at a very good price point.”

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Posted 6 days ago

“I needed a replacement Visor, found PartsGateway on line, entered my requirements and within a short space of time a replacement part was on offer, I ordered the part, made the payment and a couple of days later the replacement arrived and was fitted. Excellent service.”

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Posted 1 week ago

“I have not recieved my part after ordering it 7 days ago and no update.”

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Posted 1 week ago

“Item was fine”

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Posted 1 week ago

“Fast delivery, part was compatible with my vehicle thanks to the drop down options that make it easy, part fitted by my local garage today, all working good, a saving of approximately £400 on new dealer pry. It's a no brainer.”

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Posted 1 week ago

“Part arrived promptly and fitted easily”

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Posted 1 week ago

“incorrect part sent to me, have sent 2 emails 1 with attachment photo showing correct part but have had not received a reply.13:00 Thursday still waiting for a reply!”

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Posted 1 week ago

“I have used Parts Gateway a couple of times and have bought items in a timely manner.”

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Posted 1 week ago

“Item as described. Good communication. Delivery as stated. All good.”

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Posted 2 weeks ago

“Great company”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“As described thank you”

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Posted 2 weeks ago

“Item arrived very quickly and in a very good condition”

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Posted 3 weeks ago

“Very easy to use website, takes all the hasstle out of phoning around for parts. Love the option to cancel your enquiry also which prevents unwanted emails after sourcing a part.”

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Posted 3 weeks ago

“Excellent service. I was dubious at first but I read the reviews, so I hope this helps. I needed a tiny cover for data recorder input on my Mini. It's only about a 3"x 2" piece of plastic but online and eBay prices were around £40...2nd hand!!! Through PartsGateway a dealer offered one for £12 including postage. Great 👍”

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Posted 3 weeks ago

PartsGateway Ltd is rated 4.6 based on 10,407 reviews