PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,545 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Order was processed quickly, kept informed of its transit, and arrived, packaged as if it was going through a war zone. Excellent service at a competitive price”

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Posted 7 hours ago

“Great service Exercellent part just as described. Arrived super qick”

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Posted 21 hours ago

“Ordered and paid parts online. Never received them. Eventually got a refund. Waste of time!!”

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Posted 23 hours ago

“I needed a bit... they had the bit. It was exactly as described and arrived quickly and well packed. They couldn't double check that it would fit, but they did tell me that so I knew what I was expecting”

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Posted 3 days ago

“A painless and very productive site to use for finding the right replacement part for my car. Will definitely use again should the need arise.”

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Posted 3 days ago

“it works very well”

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Posted 3 days ago

“Fisrt time I have used them. Very easy to use to look for the part I wanted aand very quickly came up with potential suppliers. I bought from one and it was delivered within the 2 days and it worked fine”

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Posted 4 days ago

“All fine. Parts arrived within 2 days”

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Posted 4 days ago

“Part came later than date expected, I should get £35 refunded for transport”

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Posted 6 days ago

“To place my order was easy, stress free and arrived within the specified time frame.”

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Posted 1 week ago

“Excellent, within a short time I received three quotes for the part I need for my car, would definitely use again A1++”

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Posted 1 week ago

“Turned up on time. Well packed and protected.”

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Posted 1 week ago

“Great service to use and so easy.”

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Posted 1 week ago

“This is the first time I've used Parts Gateway and I have been very impressed. Excellent service and knowledge and very prompt results. I will definitely use them again and would recommend.”

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Posted 2 weeks ago

“Helpful service in finding the part needed”

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Posted 3 weeks ago

“Part arrived promptly in good condition. Exactly what I was looking for.”

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Posted 3 weeks ago

“Easy to use and a brilliant way of connecting with parts suppliers - great service end to end”

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Posted 3 weeks ago

“Process was quick and easy. Got my part at a resonable price and very quickly. Would use again.”

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Posted 3 weeks ago

“The part you supplied was exactly correct so thank you, I will keep your company in my address book. Can I suggest that you use a more reliable carrier!!”

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Posted 3 weeks ago

“Outstanding service, very reasonable price for the part, and express delivery. 100% recommend”

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Posted 3 weeks ago

PartsGateway Ltd is rated 4.6 based on 10,545 reviews