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PartsGateway Ltd Reviews

4.6 Rating 10,605 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,605 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read PartsGateway Ltd Reviews
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Verified Buyer
“Excellent service. Great price. Highly recommended.”
Helpful Report
Posted 1 day ago
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Verified Buyer
“The part fitted ok but appeared to be damaged. missing a lower bolt flange prior to fed patch. There was little to no communication on dispatch and tracking aeven when contacted. Of the two issues the delay in delivery was the most aggravating. But for the price the part got me back on the road.”
Helpful Report
Posted 1 day ago
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Verified Buyer
“Finding a part was simple enough and delivery was prompt. Unfortunately the part (headlamp) did not have a functional leveling unit and had to be returned”
Helpful Report
Posted 2 days ago
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Verified Buyer
“Good customer service , price for aprt competative , part came with no issues , its was a front bumper section , decribed correctly bumps and all- now fitted to car with no issues”
Helpful Report
Posted 3 days ago
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Verified Buyer
“Quick easy to use fast response”
Helpful Report
Posted 3 days ago
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Verified Buyer
“Simple, easy to use site. Quotes came through in the time specified and parts found as requested. Does what it says on the tin! Will definitely use them again when I need to locate car parts in future.”
Helpful Report
Posted 3 days ago
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Verified Buyer
“I ordered OSR tail light for my van £50. I was sent a near side tail light and now I'm stuck with the wrong part as it will cost me £13.60 to post the item back to Inta part who supplied the part.Inrapart are refusing to pay the postage. I can only assume the wrong part was ordered from Partsgateway to Intapart. I have an email asking for a review which clearly states I ordered OSR tail light.”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Very good service made sure it was the correct part. The item arrived well packaged. A good experience.”
Helpful Report
Posted 1 week ago
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Verified Buyer
“The process of listing a request for a part was simple and I would use this service again, the quotes were good - all info required to make a decision. However the company I purchased from was a disaster. Incorrect information. Doubled the delivery cost, quoted 2-3 days for delivery and then sent it on 4 day economy service.....”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Ordered part for mini, arrived days. Fitted no problem excellent service”
Helpful Report
Posted 1 week ago
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Verified Buyer
“Fine service, found the parts required I received various quotes from them. Accepted one of them and I'm happy.”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Part that was delivered - Jazz door mirror was not saleable. Reasons given in an email to them and am still waiting on a reply.”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Ordered item, still waiting for delivery 2weeks later.?”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Quick delivery . Good condition parts . Good price.”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“I found the part I was looking for easily on Parts Gateway at a good price. I had a query on the part and it was sorted quickly with the seller. I was kept informed. Very good site and will use them again.”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Never received my part said look in to it after 8 days. To them tell me lost in transit so they will refund me I just wanted the part in 1 to 3 days like it promised Terrible customer service too”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Item has not been delivered after nearly three weeks. Unable to give a positive review as a result.”
Helpful Report
Posted 2 weeks ago
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Verified Buyer
“Fantastic Service, great website containing all the information I required. Very easy process to order the part and pay for it. My order was dispatched that day and arrived within 2 days. The part was exactly as described.”
Helpful Report
Posted 3 weeks ago
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Verified Buyer
“Prompt response, well priced item. quick delivery, excellent service overall, thank you.”
Helpful Report
Posted 3 weeks ago
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Verified Buyer
“I Bought A Door Lock For my car and Its Not Working Good I Posted A Review For The Part Dealer He Contacted Me He Is Saying We Don’t trust You i Told Him to send His Own Mechanic to check its Been 4-5 he Is not Responding To My Message He Is Just Rely On Money They don’t care About Customer Satisfaction i am struggling from around 7-10 days And Nobody is Helping Me With A Replacement or anything Else I don’t want An Refund i just told them To solve this problem But Now I am Fedup With This Kind of Service”
Helpful Report
Posted 3 weeks ago
PartsGateway Ltd is rated 4.6 based on 10,605 reviews
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