PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,564 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Good service, quick delivery, recommended”

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Posted 5 days ago

“Any easy way to get access to vehicle breakers around the UK for hard-to-source parts for my 13-plate Citroen. Very pleased. I got two responses to my enquiry.”

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Posted 1 week ago

“not received the wiring loom yet”

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Posted 1 week ago

“ordered on Tuesday not dispatched till the Friday not good”

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Posted 2 weeks ago

“Great doing business with you. My product arrived very well packaged, delivery was very quick. A*****”

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Posted 2 weeks ago

“Parts arrived on time and very good contact with suppliers asking before they sent them to double check fitment”

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Posted 2 weeks ago

“Exactly what I was looking for”

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Posted 3 weeks ago

“Very good website I got my quotes quickly.”

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Posted 3 weeks ago

“Ordered a parcel shelf via partsgateway and French cra breakers, excellent quality item and next day delivery, perfect.”

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Posted 3 weeks ago

“Useful service however the part that I ordered didn't arrive and the supplier refunded the purchase price. This may have been the fault of the delivery company DPD. All questions were dealt with quickly and efficiently.”

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Posted 3 weeks ago

“wrong part sent. no response from email regarding this. no return information. I asked for intank! fuel pump and was sent engine driven fuel pump”

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Posted 3 weeks ago

“Fantastic idea ! Easy to search for part needed for my Fiesta , ordered and now installed .”

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Posted 3 weeks ago

“Really pleased with the service from PartsGateway, would highly recommend.”

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Posted 4 weeks ago

“got parts on time but long strip of running lights dont work all the bulbs work but not long strip do not very disappointed it's the reason I ordered it”

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Posted 4 weeks ago

“All good, part as described and a good price with fast delivery. Recommended.”

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Posted 1 month ago

“Well i wanted a drivers seat belt for a Nissan quashki, I put in the VRN and searched for what I wanted. What came back was was supplied by R/S components so I made the purchase, with next day delivery. But what come was a full body harness for hanging at heights,e.g. Electrict Pylons Fortunately when I rang RS Componets they were very good, quickly arranged for an engineer to called me back. He agreed that what they sent was not what I wanted, they arranged collection This will be a good review if I get my money back PS. Got my seat belt after another search the following days”

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Posted 1 month ago

“I ordered a seatbelt from da parts in wembly. It came pretty fast to be fair. But it was the wrong part for m car .I sent it back promptly and im still waiting on a refund .”

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Posted 1 month ago

“Part arrived quickly and on time. All safe and as described. Mechanic fitted gearbox and all working fine. At last I have my car back and at a good price .”

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Posted 1 month ago

“Easy transaction, parts delivered quickly and very well packaged”

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Posted 1 month ago

“Order was processed quickly, kept informed of its transit, and arrived, packaged as if it was going through a war zone. Excellent service at a competitive price”

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Posted 1 month ago

PartsGateway Ltd is rated 4.6 based on 10,564 reviews