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PartsGateway Ltd Reviews

4.6 Rating 10,257 Reviews
92 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Victoria
Verified Buyer
“Excellent prices and friendly staff”
Helpful Report
Posted 11 hours ago
Chris
Verified Buyer
“Quick response, fast delivery, great product. Highly recommend”
Helpful Report
Posted 21 hours ago
Joanne
Verified Buyer
“Very good service. Arrived well packaged.”
Helpful Report
Posted 2 days ago
Frank
Verified Buyer
“Delivered on time. Part as I expected. No complaints and would use again”
Helpful Report
Posted 4 days ago
John S
Verified Buyer
“Product arrived quickly and well packed. Now fitted to car successfully. Good friendly service.”
Helpful Report
Posted 6 days ago
PATRICIA
Verified Buyer
“Part received and fitted thank you for service The only let down was delivery but I think that was down to Royal Mail”
Helpful Report
Posted 1 week ago
Peter Hardwick
Verified Buyer
“Excellent used part 👍”
Helpful Report
Posted 1 week ago
Derrick
Verified Buyer
“You did well”
Helpful Report
Posted 1 week ago
Pranav
Verified Buyer
“Very good service”
Helpful Report
Posted 1 week ago
Ganesaraja
Verified Buyer
“Easy to order n get reasonable price Plenty of deals”
Helpful Report
Posted 1 week ago
Sunny Chummar
Verified Buyer
“Cheapest quote. Delivery delayed.had to ring them back to chase the order.”
Helpful Report
Posted 2 weeks ago
Jerzy
Verified Buyer
“Looks like the correct headlight with the help and advice of the supplier, good comms, prompt delivery, let’s hope it fits!”
Helpful Report
Posted 2 weeks ago
Mr
Verified Buyer
“All was good many thanks John.”
Helpful Report
Posted 2 weeks ago
Chris
Verified Buyer
“Very. Quick turnaround in finding and posting the part needed ,part was as in manual good condition just what we wanted many thanks ,will deal with them again very recommended”
Helpful Report
Posted 2 weeks ago
Mr Baron
Verified Buyer
“Listed parts request & was contacted straight away by a supplier who had exactly the item I needed. Purchase was straight forward & item arrived as promised well packaged , in excellent condition. Top marks to Parts Gateway & the part supplier.”
PartsGateway Ltd 5 star review on 20th November 2024
Helpful Report
Posted 3 weeks ago
Mark
Verified Buyer
“The process of going on line to ordering was very quick and easy to do. My part was delivered on time and no damage im very happy.”
Helpful Report
Posted 3 weeks ago
Robert
Verified Buyer
“Correct part delivered within 3 days.”
Helpful Report
Posted 3 weeks ago
Kathryn Madine
Verified Buyer
“Brilliant would definitely recommend after a nightmare trying to find the right gearbox they made it easy and were fast with delivery also I made a mistake with the post code and they were great with putting it right and answered my questions swiftly A++++”
Helpful Report
Posted 3 weeks ago
Nicola Evans
Verified Buyer
“Very happy with this service, delivered on time and very fast. Would highly recommend”
Helpful Report
Posted 3 weeks ago
Martin
Verified Buyer
“helpful and accommodating responsive to questions product sound”
Helpful Report
Posted 3 weeks ago
PartsGateway Ltd is rated 4.6 based on 10,257 reviews
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