PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,387 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Everything was sorted quickly and efficiently”

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Posted 1 year ago

“Ordered a zafira b rear axle ,and all being it being sent to Cornwall instead of Nottinghamshire I still received my item a day late just a shame I didn't get any free fudge with it lol”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Quick, and value for money”

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Posted 1 year ago

“Although sent to wrong work site (next door) the part was eventually found with help from the guys at the other side. Part was in perfect order and was well worth the money £90 for part was quoted £323 to fit. A quick YouTube video later and I was a qualified mechanic. Would use again.”

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Posted 1 year ago

“Excellent service. Phoned to check address was correct due to postcode issue. Delivered on time. Very pleased”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Great, found what I wanted. Delivery was excellent part as described”

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Posted 1 year ago

“A1 service would definitely recommend and use again”

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Posted 1 year ago

“Excellent value for money. A really prompt service.Thankyou”

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Posted 1 year ago

“Correct part arrived as described”

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Posted 1 year ago

“Absolutely brilliant from start to finish IE well on the ball 🏀”

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Posted 1 year ago

“Previous to my last two purchase I would have given 5 stars. This is due to being duped out of £4.50 via Stripey Offers that's linked in with the website use. I was in a rush and had poor signal at the time and at the time I thought I was signing up to a parts gateway account, next thing I noticed was an email informing me I had signed up and £1.50 per text was the charge ... Anyway apart from that I have always had great service and success in getting the parts I required and the prices are great.I have never had any issues so no need to complain, although the issue regarding the Stripey offer thing I found impossible to report!!!! Overall I am very pleased,, and so are the many people I recommended the site to”

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Posted 1 year ago

“I purchased a air conditioning compressor, I found the service excellent, had it fitted! It now does exactly what it says on the side of the tin! A car that is not sweltering! Well happy. Thank you?”

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Posted 1 year ago

“Simple and easy to use, list the part you need, you get offers of different prices, pick the one you want to buy, pay through the website.”

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Posted 1 year ago

“I ordered a rear offside light cover for a 2011 Peugeot 207. I was quickly notified that a part was available, placed an order and received the item 3 days later. Excellent service.”

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Posted 1 year ago

“Was seeking that rare as a hen tooth gearbox for a Fiat Doblo 1.3 Multijet. Found one. Shipped without delay. Beautifully packaged to avoid any damage in transit.”

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Posted 1 year ago

“All worked well - had three offers from suppliers in the Midlands/NW and chose one. Delivery went well and the parts arrived safely. Will use Parts Gateway again. Thanks!”

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Posted 1 year ago

“Very quick service. Part works fine, and not expensive.”

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Posted 1 year ago

“Service was very efficient. Communication simple and effective. Part (rear view mirror) arrived as expected. Would strongly recommend PartsGateway.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,387 reviews