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PartsGateway Ltd Reviews

4.6 Rating 10,545 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Verified Buyer
“As usual, got the spares needed for my Audi. Good communication and support”
Helpful Report
Posted 3 weeks ago
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Verified Buyer
“delivered on time”
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Posted 3 weeks ago
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Verified Buyer
“Very happy. The site was easy to use and navigate, the site sent multiple options, by email, for me to choose. Once part was chosen it was easy to pay by card and the part was delivered by the delivery date, 2 days, very quick, which is excellent, thank you. Part fitted great. Will definitely use again.”
Helpful Report
Posted 4 weeks ago
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Verified Buyer
“A very good service. Would use again”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Very quick delivery”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Excellent service & there members get in contact with customers promptly”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Outstanding service, only site i use to source parts now”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Knowledgeable and efficient. 5 stars are not enough. They were patient enough to ensure I was ordering the correct parts and it was well packaged and delivered promptly. Thank you guys.”
Helpful Report
Posted 1 month ago
QVS CAR SALES
Verified Buyer
“A good and time saving way to find the parts you need”
Helpful Report
Posted 1 month ago
Rob Parker
Verified Buyer
“great service used a lot over years”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Fair price based on used item compared to new cost. Very well packed. Delivery in a few days.”
Helpful Report
Posted 1 month ago
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Verified Buyer
“I have not tried to fit the air bag yet as been working lots but will do it next week but service was very good”
Helpful Report
Posted 1 month ago
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Verified Buyer
“2000 Toledo steering rack was hard to find and received a good rack ... pleased with the product.”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Excellent got the part I needed quick simple”
Helpful Report
Posted 1 month ago
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Verified Buyer
“It was my first time using PartsGateway Ltd and was impressed, definitely use again”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Excellent service, fast delivery. Really cheap, saved me paying £500 at a local garage”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Great thanks”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Very pleased with part - filled well!”
Helpful Report
Posted 1 month ago
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Verified Buyer
“The item is incompatible with my vehicle, I had to have the original returned to my vehicle, as the vehicle died when the replacement part was installed. how do I get it returned.”
Helpful Report
Posted 1 month ago
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Verified Buyer
“Awesome part great price”
Helpful Report
Posted 1 month ago
PartsGateway Ltd is rated 4.6 based on 10,545 reviews
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