“Called the company at 02.19. A locksmith was here 35 minutes later who fixed the problem and fitted a new lock. The engineer is a decent chap called Haim. Got my front door opened (I was locked inside as my key broke in the lock ) and he fitted a new lock . Respectful and I felt in good hands. I recommend the service and would like to say thanks again to Haim.”
“Charged over £600 + VAT to drill out a lock and replace door handle, didn't seem to know what they were doing, using a drill at full speed and burning out lots of drill bits some damage to the door hidden by the new handle - I would avoid.”
“allservices4u.co.uk charged me £252 to change a lock - the lock they fitted was not suitable for my front door so the utility company for my block of flats changed it - been trying to get a refund and they have not bothered to reply to email, mail or phone call - AVOID THESE CNUTS!”
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“Excellent service. Prompt answer and Locksmith arrived within 30 mins. My Door was opened within 2 mins. They also accepted a 'Card over the phone payment' on a Saturday. I highly recommend 👌”
“Not value for money. Over priced as charged £190.80 (inc vat) for a replacement door handle. Will not use this company again and advise others not to. Instead use a local firm and company that list the cost of replacement products on their website. Door handle actual price £27.”
“The guy who turned up was excellent, polite and friendly.
As in a previous post the problem is the information given by the office. Advert says NO CALL OUT CHARGE. I asked for an estimate and was told £59 +parts + VAT. I then asked if the £59 was an hourly rate and was told £59 the labour charge.
The guy finished after 1.5 hours, no new parts then gave me a bill for £144.
I told him about the £59 labour and wad told that was the agency cut. His charges go on top.
Advert implied it was a local company, not an agency.
I would use the guy that came again but certainly not this company.”
“Radu was very professional and managed to resolve the issue very quickly. Would definitely recommend services in future as Radu arrived on time and price very competitive.”
“Excellent professional service. Arrived quickly in the timescale promised. High standard of work, friendly and efficient. All costs explained and options discussed. Highly recommend.”
“Misleadingly incomplete information by whoever answered at office. Be ready for it costing several times more!
I was only given the callout charge of 59+20%VAT.
The indicated charge for a lock was reasonable but became £185+VAT on grounds it was a double lock.
Once the workman had arrived, whose attitude I didn't care for, an extra £45 + VAT hourly rate was added. Unexpected and the workman just said the office don't disclose everything.
The workman then said the blade, previously installed, was too long alluding to it likely to cause problems over time. I.e. trying to get me to replace more. I didn't buy that so it was installed and time will tell.
Payment by bank transfer had to be done but the guy insisted on taking a photograph. as evidence it was done. I held my tablet but thumb over my bank account number and sort code.
Not an experience I've finished feeling happy about.
Why not have electronic card payment?”
