Keys4U Locksmith Reviews

Name: Keys4U Locksmith
Address: Office 226, Bulding 3 North London Business park, Oakleigh, London, London
Rating: 4.68

4.7 Rating 2,495 Reviews

92 %

of reviewers recommend Keys4U Locksmith

4.7

Based on 2,495 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very unhappy with the price I was charged for replacing the lock on my back door. I was quoted £79 + VAT for an emergency call-out. The price stated on the phone was ‘if it was straightforward’. When the locksmith arrived he said it wasn’t straightforward. He would have to drill out the existing lock and replace it. This complicated job took him all of 20 minutes. This included the writing out and emailing an invoice to me for £140 for ‘lock out’ and £90 for replacement lock + VAT. A total of £276 for 20 minutes work. On top of that he forged my signature on the invoice without my permission. I am a very dissatisfied customer. Will never use this company again.”

Helpful Report

Posted 2 days ago

“Really disappointed, was told that the service would cost 59.95 i asked if there would be any additional cost . (Had lost key to a built in cupboard). Was surprised when they said that was the total cost for opening door. So asked again and they again said that would be total cost . When they arrived the locksmith said it was a big job and would be 145. I disputed this and said the price i was given , he responded and said that shouldn’t have been said . The job took less than 5 minutes. Locksmith was polite and professional.”

Helpful Report

Posted 1 month ago

“Failure to inform me that the door alignment diagnosis would incur a doubling of original fixed price quotation for 15 minutes work. Most definitely will never use you again!”

Helpful Report

Posted 8 months ago

“DO NOT USE. I called the phone number and explained my requirements exactly, that I had a 5 lever Chubb lock with no key, I was quoted 60 pounds. On arrival, the "locksmith" said the job would be more complicated as that is the fee for a simpler lock. So after I pressed him for a price he said 120, I reluctantly agreed as I needed the lock sorted, he then proceeded to cut the lock bolt with an angle grinder, he then does not have a replacement lock and wants to come out the next day to fit it, and charge me for another lock, when pressed on the price for the new lock he is evasive… At this point I think I will cut my losses, and pay the 120 he has quoted, but suddenly the price does not include VAT…. So in short I have now paid 148.80 for half a job, for which I was quoted 60.”

Helpful Report

Posted 1 year ago

“Called out at 11pm. I was quoted £150 plus VAT and the cost if a lock if needed. I agreed. A new lock was required but tried to add on another £45 plus VAT to install it. Then when questioned, I was shouted at and told because it was a complex entry (it took 3 mins to drill a basic lock out) it should be £190 plus VAT then add on the lock then £45 to fit (look 60 seconds). The locksmith himself was OK, but the operator misquoted and the company tried to add on more charges when you are in a vulnerable position and are rude and unhelpful. Quite discusted, would not recommend.”

Helpful Report

Posted 1 year ago

“Appalling company…. Said they could access a garage door (electric ) and then after 4hrs waiting said they couldn’t.”

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Posted 1 year ago

“Told me it was going to be 49.50 for labour, and £20 for the lock plus VAT. Explained it’s for a front door and when the man came he said they start at £75 not £20. Ended up being very expensive.”

Helpful Report

Posted 1 year ago

“This was an appalling service. The locksmith was nearly 2 hours late. We were not informed he would be this late. I was supposed to be at work. The cost was huge. I had been led to believe that one key for our lock would cost £29.99 + the cost of the key itself - in the end, we were charged £196 - this was 10 minutes work. I'm appalled.”

Helpful Report

Posted 1 year ago

“Con artists. They quote one of the cheapest prices on the market and then they intimidate you to pay higher prices with bogus charges. The guy they sent started to violently bang his tools in frustration when I told him to leave. Read the negative reviews, those are the real ones. Word of advice, search on the Master locksmith association for a professional and avoid these cowboys. They are not to be trusted and I’ve reported them to trading standards.”

Helpful Report

Posted 1 year ago

“Called up looking for locksmith services in Edinburgh. Sorry we don't cover Scotland......”

Helpful Report

Posted 1 year ago

“Speedy response. However costs were exploitative. £660 to drill out lock ( door damaged) and fit a new lock. First cost was in the region of £250 then rose to £56O then was told tax would make it £660. Decidedly fleeced.”

Helpful Report

Posted 1 year ago

“Charged over £600 + VAT to drill out a lock and replace door handle, didn't seem to know what they were doing, using a drill at full speed and burning out lots of drill bits some damage to the door hidden by the new handle - I would avoid.”

Helpful Report

Posted 1 year ago

“allservices4u.co.uk charged me £252 to change a lock - the lock they fitted was not suitable for my front door so the utility company for my block of flats changed it - been trying to get a refund and they have not bothered to reply to email, mail or phone call - AVOID THESE CNUTS!”

Helpful Report

Posted 1 year ago

“Absolutely scandalous you can charge 120 pounds for a lock costing 15 pounds. You should all start wearing masks like dick turpin”

Helpful Report

Posted 2 years ago

“Not value for money. Over priced as charged £190.80 (inc vat) for a replacement door handle. Will not use this company again and advise others not to. Instead use a local firm and company that list the cost of replacement products on their website. Door handle actual price £27.”

Helpful Report

Posted 2 years ago

“AVOID! Scam you for money & the locksmith that arrives was aggressive and scary. DO NOT USE!!!!! All he did was show up, charge £50 for NOTHING and threaten me in my own home for payment. Avoid avoid avoid.”

Helpful Report

Posted 2 years ago

“Bad, will steal money tell you its 50 minimum then say its 150 minimum”

Helpful Report

Posted 2 years ago

“I ordered some keys from Keys4U Locksmith. The keys were sent in a letter envelope which broke during transport meaning one third of the keys were missing. I contacted the company straight away and kept doing so for a month. I called, emailed, sent whatsapp messages, left voicemails... I have yet not received an amicable solution to the issue. I have used another company to change the lock as Keys4U Locksmith did not help me in this regard either. The customer service of Keys4U Locksmith stops responding once they have taken your money. I do not recommend this company.”

Helpful Report

Posted 2 years ago

“I was rushing to go out in the morning and trying to lock my door the key snapped in the middle But I didn’t lock tue door, so I had access in and out my property. I called this guy’s and I explained my situation I strictly asked them that I don’t want to change my lock only if they can take the rest of the key out and they said ok we will send someone there to have a look if they will take it out will be a 55£ plus VAT for this service and I agreed Nobody told me on that phone call that if they can’t tale the ley out o still have to pay them 50£ just to come and see my door Plus i was told 25 m someone will come and took them over 1h So far very bad experience and the guy wasn’t leaving without payment If you want to use this guy be prepared to pay 65 £ to just come at your door Scambags”

Helpful Report

Posted 2 years ago

“Turned up late and made an excuse , tried to tell me I needed a new lock which I didn't want , half heartedly used a piece of plastic nowhere near the yale look and said no go until I tried and was in in 3 seconds? £120 charged and feel I've been ripped off , will leave a review on the Web site to warn others , scandalous”

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Posted 2 years ago

Keys4U Locksmith is rated 4.7 based on 2,495 reviews