Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.03

4.0 Rating 4,924 Reviews

76 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,924 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately despite the one of labour charge at the sum of £112 they then provide you with a quote for a repair that is far from competitive. As a non expert i can procure a compressor direct from the manufactures as in Hotpoint considerably cheaper than Glotech, they also cannot guarantee a re-gas hence defeats the object of a repair. In summary it is nothing more than a sales gimmick as in one of fee than provide you with a unrealistic cost for repair hence cheaper to procure brand new fridge freezer ! I can only imagine that they make £112 per visit and do not carryout any repairs by providing an unrealistic, uncompetitive cost for repair of which they cannot guarantee such as a re-gas hence defeats the object. Never trust a company has nothing but 5 star reviews as again making money by simply paying you a visit knowing if they provide you with a unrealistic cost for repair so therefore they don't have to supply any labour at £112 one off fee. If I can obtain the part cheaper direct from the manufactures than them of who, should have a better rate than me as in a one off then they are far from competitive. I will ensure get this out to as many social platforms as possible to prevent people from being ripped off!”

Helpful Report

Posted 2 years ago

“Staff were friendly and cooperative engineer reached at the expected time.”

Helpful Report

Posted 2 years ago

“Avoid this company- I wish I had the read the previous reviews It is a call centre who give work to independent engineers who live in your area. All parts are ordered through Glotech (you pay before they can be ordered) so parts first arrive with Glotech and then forwarded to engineer so expect a long delay between visits; eg 2 weeks. I had 3 parts fitted across 2 visits and still my machine was not working and so offered another visit (3 weeks) Gave up and had it fixed by CheckaTrade engineer, who having asked me several questions to establish the fault, arrived following day and replaced the first part fitted by Glotech as it was the wrong size (ie too small) for my machine. I wonder how many visits it would have taken for this to have been resolved by Glotech (if ever) and how many other parts could have been replaced before it cost me more than a new machine. Shocking company and an expensive mistake made by me for using it.”

Helpful Report

Posted 2 years ago

“Very prompt service ! Dean was very efficient, helpful and polite. Would use Glotech again!”

Helpful Report

Posted 2 years ago

“Alex, the engineer was so helpful, friendly and efficient. He did a great job fixing my dishwasher! I would definitely use the service again”

Helpful Report

Posted 2 years ago

“The chap who attended was polite, friendly and knowledgeable”

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Posted 2 years ago

“I found Andrew very efficient and helpful . Great to discover such a well organised company !”

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Posted 2 years ago

“We received excellent customer service from all the staff at Glotec. All members of staff were professional and helpful. Their prices are competitive. We would definitely recommend.”

Helpful Report

Posted 2 years ago

“Three Engineer visits, expensive new part and still not fixed. Have spent over £200 and got nothing to show for it. Their offer is to order yet another part from them at over £100, but who knows if this would actually work, they certainly don't. Avoid this company.”

Helpful Report

Posted 2 years ago

“Extremely expensive! Extremely rude and late engineer! Had to wait 5 days to get a ‘simple’ standard dishwasher part, (simple YouTube’ing told me that! Engineer arrived in a brand new Coupe Mercedes, not even a van! Carried no ‘basic’ parts! A time slot to return to fit the part of 8:00 till 5:00 pm! … whilst I take a whole day off work! … culminates in a complete rip off and bad customer service and consideration! NOT USING AGAIN! EVER!”

Helpful Report

Posted 2 years ago

“Very professionally and friendly.I recommend them,even if they are a little bit expensive 😁”

Helpful Report

Posted 2 years ago

“I booked for a repair for my tumble dryer. The engineer visited and didn't have the part. I paid him for the visit, which included his return visit for the repair. Head office then rang to say it was a two person job and I would have to pay for another engineer. Total cost would be more than a new machine. The refused to refund me for my initial payment. Terrible service. Company trying to rip off customers”

Helpful Report

Posted 2 years ago

“Fixed the problem thanks George”

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Posted 2 years ago

“Do avoid at all costs. The main aim is to get your money and then to say sorry it’s unrepeatable without even talking a multimeter out or any other means to diagnose the fault. No diagnosis was offered apart from it could be this or it could be that. 40% success rate if that is tried bla bla bla Very disappointed and can only surmise how much money is made through this kind of scam”

Helpful Report

Posted 2 years ago

“AVOID AT ALL COSTS. Technician came 3 times, each time not resolving the issue and even making it worse !! No admission of mistake, completely dishonest and charged for repairs that not only did not resolve the issue but completely destroyed the machine !!!! supposedly I put paper in the machine and I am responsible ?! Like a piece of paper accidentally getting in the drum could destroy a machine and they also couldn't fix that in 3 visits ???!!”

Helpful Report

Posted 2 years ago

“Booked an appointment on line and they confirmed with the time and date I requested. The Engineer came on time and was respectful and was very knowledgeable and was able to thoroughly check my washing machine and diagnose accurately the issue and replaced the faulty part. I am very pleased to say they are reliable and professional company.”

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Posted 2 years ago

“Excellent service and communication thanks George”

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Posted 2 years ago

“Efficency friendly went above and beyond thanks George”

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Posted 2 years ago

“Good visit everything explained clearly and thoroughly thanks George”

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Posted 2 years ago

“Charged £80 for call out lasting 7 mins. When I got quote for over £500, they added repairs that did not need doing but when questioned about the extra work got told they don’t just change bearings. True cost off repairs is £200 Not very environmentally friendly changing parts that are working find and have no need to be changed Cannot understand why they need to change so many parts”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.0 based on 4,924 reviews