Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.07

4.1 Rating 4,849 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,849 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were great quick and easy!”

Helpful Report

Posted 1 year ago

“Booke twice, let down twice”

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Posted 1 year ago

“Very good thanks George”

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Posted 1 year ago

“Very quick response no hassle very polite thanks George”

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Posted 1 year ago

“Brought an airforce induction hob in July which has Brocken . I have contacted glotech several times and have and two booking for engineer to come out . They didn’t turn up twice and still weighting for a manger to call To get my hob fixed . It’s like pulling teeth. Thank Jason”

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Posted 1 year ago

“Great service. Louis and his companion were so efficient and explained everything very well. they needed a new part for my Bosch appliance but came back very soon and fixed it. All working fine now.”

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Posted 1 year ago

“From the first phone call we expected great service. Instead they have taken my mother in laws money, not fixed or replaced her dishwasher and are now refusing to give her pension back to her. Stay away!”

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Posted 1 year ago

“I had someone called out to look at my Dishwasher and Fridge- freezer, so disappointed and upset by the whole experience!! I paid £89 per appliance!! for one visit £180 in all, the man that arrived was officious and unhelpful He stated the fridge-freezer couldn’t be fixed because the model number was no longer visible He looked at the dishwasher and said he needed a part to repair it and I would be contacted to confirm Nobody contacted me, I called them to find out they couldn’t fix this either. I had to call again and ask for the diagnostic report to be sent over A complete waste of time, energy and a lot of money for 10 minutes for some bloke to tut, shake his head and leave!!!”

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Posted 1 year ago

“I cannot praise your company enough. From the girls who answered the phone to the technician who repaired my oven, it was first class. I was kept fully informed and everything is working fine. A refund for the part that could not be replaced was back in my account in a couple of days. I took a chance getting a company from the internet but I can honestly say I could not have wished for a better, more professional company and I would recommend you to anyone. I wish all companies operated as you do. A massive thank you to all of you and Merry Christmas and a great New Year.”

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Posted 1 year ago

“Great service thanks George”

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Posted 1 year ago

“Very helpful engineer, turned up on time, very satisfied with the advice he gave me, would recommend this company to anyone. Thank you Glotech.”

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Posted 1 year ago

“Very efficient and expert service thanks George”

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Posted 1 year ago

“Great service thanks George”

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Posted 1 year ago

“Nice and quick professional job done thanks George”

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Posted 1 year ago

“Very impressed thanks George”

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Posted 1 year ago

“Awful scam company avoid. Not experienced engineers come to assess take away £100 as cant fix any appliance.”

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Posted 1 year ago

“I used Glotech for a repair to a dishwasher, they came out and said they’d done a temporary repair and it would need a part ordering in for permanent repair and they’d return but the engineer took the money there and then. Later I came to my senses and realised their game and cancelled this part. 18 months later and the “temporary repair “ is still working perfectly, with daily usage. Be warned, they are out to swindle you and are clearly dishonest.If I ever need a repair of an appliance I’ll use anyone but Glotech.”

Helpful Report

Posted 2 years ago

“Do not, under any circumstances, contribute any funds to this cone company. I contacted Glotech seeking assistance in repairing my washer/dryer. During my initial call, I explained the machine's issue in detail, providing all necessary information and registration numbers. I requested the cost of the required part, to which the representative quoted around one hundred pounds. Satisfied with the seemingly reasonable estimate, I proceeded to book the repair. On the scheduled day, the technician, who was meant to arrive between 8 and 1 pm, called at 1:15 pm, announcing a delay of an additional 1 hour and 45 minutes. When questioned about the lack of earlier notification, he provided a random excuse and eventually arrived two hours later. Upon entering my flat, he inspected the machine cursorily, inserted his finger, and sat down on the floor with his tablet. He proceeded to list the following prices: £250 for a new drum, £81 for a new door seal, and £72 for another component whose name escapes me. Furthermore, he claimed I needed a new heating device, bringing the total cost to over £750. Astonished, I expressed my reservations, prompting him to suggest purchasing a new machine from Glotech at a supposedly discounted rate, with a £25 deduction from today's charge. Skeptical, I insisted on seeking a second opinion. His response was hostility, insisting on collecting payment before leaving. I informed him that this was not part of the agreed-upon deal and that I would need to contact the office. I conveyed to the office representative that I would not pay £99 for a service that made no attempt to fix my machine and was not booked as a quote for £99. It became evident that this company is engaging in a scam, dispatching technicians to pressure customers into purchasing new appliances.”

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Posted 2 years ago

“Once again, Glotech has provided an excellent service. All the engineers who visit are both knowledgeable, timely and courteous. I can't praise them enough. In particular, Danny, who made the original visit to my defective fridge on monday, and Andrew (Pickles), who completed the final repair today, were both simply excellent. In fact Andrew is probably the best domestic appliance engineers, I have ever met, and is a genuine credit to the Glotech brand.”

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Posted 2 years ago

“Misdiagnosed issue by 1st engineer as confirmed by the 2nd engineer, have waited weeks for them to resolve the problem, they're now stating that I need to pay a second call out-charge? They promised a great deal but in reality were absolutely awful and a waste of my time. They also want to charge 50% mark-up on parts supply.”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.1 based on 4,849 reviews