Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.10

4.1 Rating 4,801 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly the worst organisation ever. They have the most awful customer service, Ben the director of the Essex branch is the rudest person I have ever dealt with. I would honestly it recommend using this company.”

Helpful Report

Posted 1 year ago

“Very professional thanks George”

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Posted 1 year ago

“Booked glotech to repair two separate kitchen appliances. One was a washing machine and affected by a drain issue for which a separate plumber was called out. When booking I requested for the engineer to call me before hand so I can ensure the plumbing was checked. Instead the engineer visited and concluded nothing wrong with the machine and it is a drainage problem! £90+ of my money down the drain. Customer service kept referring to their notes and T&C's. They take money from landlords before hand and then don't really need to worry with money now in their bank account. Suggest you get a British Gas appliance cover and expect more value and a better service...”

Helpful Report

Posted 1 year ago

“I booked a Glotech service visit to repair my faulty Miele washing machine. The price and visit schedule were confirmed by Glotech. On the agreed day after waiting 5 hours (their booking window) the engineer did not turn up. I received no text, email or phone call to explain why he hadn’t shown up. On calling Glotech they claimed the problem was with their contractor not Glotech. I explained that my order had been placed with Glotech and the order and booking confirmation had come from Glotech ( not their contractor) and therefore it was Glotech’s fault. I would definitely not recommend this company to anyone looking for a service company for any of your appliances. Disgruntled, Stockport”

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Posted 1 year ago

“Very happy with service speed and cost thanks George”

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Posted 1 year ago

“Fast efficient and reasonably priced !”

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Posted 1 year ago

“Fixed our problem on the day. Polite, friendly and very competent. Will definitely use again.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Efficient, methodical ,friendly, made paying almost happy , very pleasant nature His name Alex”

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Posted 1 year ago

“Alex knew exactly what the problem was with my freezer and fixed it quickly.”

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Posted 1 year ago

“Professional”

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Posted 1 year ago

“Engineer was prompt, efficient, polite but friendly, and explained the fault and how he rectified it”

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Posted 1 year ago

“A very efficient booking system and request for an early appointment was agreed. Technician arrived on time, was very efficient and provided detailed work undertaken. Repair part arrived within 24 hours and date and time agreed to be fitted. The cost was a very competitive one.”

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Posted 1 year ago

“Very efficient thanks George”

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Posted 1 year ago

“Alex was efficient and polite.”

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Posted 1 year ago

“Excellent service very informative regarding the issue thanks George”

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Posted 1 year ago

“Efficient booking. Alex was professional, polite and completed the repair in exemplary manner.”

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Posted 1 year ago

“Very professional and quick response and call out”

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Posted 1 year ago

“Very poor service. First visit to fix our dishwasher was 12th July followed by two further visits and still not fixed on 17th September.”

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Posted 1 year ago

“Prompt and attentive service and extremely pleasant engineer”

Helpful Report

Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,801 reviews