Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.09

4.1 Rating 4,807 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,807 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with this company. Came out to fix a fridge door. When no fix possible Mathew came up with the idea of reversing the door. It worked! Mathew took his time looking for a solution so that we didn’t need to get a replacement fridge. Good communication with company throughout.”

Helpful Report

Posted 1 week ago

“Excellent customer service, right through from speaking to the team on the phone to the technician attending.”

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Posted 1 week ago

“Paul from Glotech arrived exactly at the time he'd said he would. He listened to the issue and took my Rangemaster Induction Hob apart to diagnose the problem. Unlike other repair companies, Glotech customer service had already advised the cost of the 'worst case scenario' if the powerboard needs to be replaced. Paul was friendly, helpful and knowledgeable. He has advised actually trying to replace the fuse and see if that works. If it does then he will have saved me an absolute fortune. Hoping he will be back out once the fuse has been received. Fingers crossed! So far I would thoroughly recommend the company. As a side note - would definitely not recommend a Rangemaster Induction Hob - a fault costing in excess of £1k after just 5 years is outrageous - cheaper to buy a new cooker. Hindhead, Surrey.”

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Posted 2 weeks ago

“Really great service and professional approach... The engineer Mathew did a brilliant job and brought the washing machine and tumble dryer back to an almost new condition and so quiet once again... we were delighted.. A Five Star Review justly earned...”

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Posted 2 weeks ago

“Do not use this company - engineer turned up - was in the house for less than 10 mins - pressed a button - said I needed a new part and took money from me and left all within 10 mins. Part was installed - still not working - refusing to give any refund - have had to buy a new appliance. Customer Service is non existent and no help at all DO NOT USE”

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Posted 2 weeks ago

“Our Bosch washing machine wasn't draining - and Scott fixed it promptly, efficiently and courteously today. Excellent service.”

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Posted 2 weeks ago

“Remel (sic?) visited us today and was absolutely golden. Exemplary customer service and friendliness. Diagnosed our issue straight away and offered us some options on what to do next. He MUST be your BEST engineer??”

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Posted 4 weeks ago

“Excellent service, fixed our machine efficiently and promptly. Very pleased !”

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Posted 1 month ago

“Excellent person very polite and helpful , professional too.I definitely recommend him for any one 👍 Location Cradley heath, plant st Thank you James”

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Posted 1 month ago

“Our engineer William attended our property near Farnham this week and we were very happy with the Glotech experience. He was polite, punctual, knowledgeable and tidy. He quickly identified the issue with our tumble dryer and outlined the options that we had going forward. I would not hesitate to contact Glotech for help in future and I will recommend them to anyone who needs help with appliance issues”

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Posted 1 month ago

“I got my money back”

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Posted 2 months ago

“The Engineer Jon arrived promptly , having texted to say when he would arrive. He thoroughly checked the machine which unfortunately not reapairable but Jon was very pleasant & helpful - a credit to your company.”

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Posted 2 months ago

“Great service, fair prices. Really happy and will use again”

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Posted 2 months ago

“Very happy with service received from Glotech engineer. Scott from East Grinstead sorted out the problem with my hotpoint washing machine, which was not draining. Gave advice on how to prevent future problems. Would use this company again based on the service received today.”

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Posted 3 months ago

“Super service. Friendly and helpful engineer who explained the fault in my fan oven and repaired it .Well done”

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Posted 3 months ago

“Used Glotech recently for a repair to my Samsung oven. It was well out of warranty so I looked online for a repairer. Glotech answered promptly, sent someone out who quickly identified the problem. A part was ordered and fitted within 2 days. The whole process was excellent. Would definitely use them again.”

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Posted 3 months ago

“Easy to book and very efficient, I was kept up to date and phoned by the Engineer when he was on his way, the repair was done very quickly, overall it was an excellent service.”

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Posted 4 months ago

“What can I say The most complete company offering unrivalled sales and service. Nothing was too complicated from booking an engineer right through to the finished job. Glotech handled everything so professionally I knew I was in good hands which gave me a lot of confidence that the repair was 100% and completely satisfactory, at no point did I stress that anything was going to go wrong because it was Glotech! Astonishing service! Highly recommend. THANK YOU GLOTECH”

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Posted 4 months ago

“Quick, communicative, and cared about the job he was doing. Thank you.”

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Posted 4 months ago

“Found company online after my Built in Oven kept Fusing all the electrics. Ben the Engineer arrived and diagnosed the problem. Due to the Oven was of an older model he didn't have the part and had to order it. This only took a few days and he returned and did the repair. Although there was a call out fee this covered his return visit and the only additional charge was the spare Part. I was very impressed with the Service and the Cost and would recommend the company..”

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Posted 4 months ago

Glotech Repairs is rated 4.1 based on 4,807 reviews