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Glotech Repairs Reviews

4.2 Rating 4,589 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

4.2

Based on 4,589 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 12th July 2023

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Prompt, efficient and fixed the problem.”

Posted 3 days ago

“Very happy with the service the engineer explained everything well and completed the repair in good time after acquiring the part. His work was tidy and he was very polite”

Posted 3 days ago

“Cover with D&G, but when I contacted them , their agent cancelled the visit, so I was told to 'Pay and Claim' where I find and pay for the work to be done and claim it back, after getting authorisation from D&G. I found Glotech on Tuesday afternoon, which I thought were in High Wycombe, (it was St Albans, but closer than Gloucester where the D&G agent was!) and the engineer came Thursday morning! He diagnosed the issue, which needed three components and gave me the costing. It took me another three days to finally get authorisation because D&G have done away with their email address for customers, and I was being sent round the houses with a phone number to call! Finally got the permission, told Glotech and paid for the parts, one of which had to be ordered. Parts came quicker than expected, and the job was done last Friday, three days earlier than the booking as I had a cancellation. Glotech have been great-keeping me informed, helpful, and eager to please. Can highly recommend them! Definitely worth 5 stars!!”

Posted 4 days ago

“Really fast and good service!!! Would highly recommend.”

Posted 4 days ago

“The engineer was very polite and cheerful. He sorted the job out for me quickly and without any extra charges. To a pensioner like myself that was really good. I would have no hesitation in using glo tec again and will recommend to others. Thank you.”

Posted 1 week ago

“Very good advice given and good product knowledge”

Posted 3 weeks ago

“Excellent service. Very prompt arrangement of appointment on line, and very easy to book. Service Engineer Alex kept us informed and phoned to confirm arrival time, well within the time slot advised. Very efficient diagnosis of the machine fault and repaired loose connection to cure the fault with the non-functioning washer/dryer heater. Would recommend Glotech in future. Many thanks.”

Posted 1 month ago

“Alex was friendly and helpful when he visited our house. He efficiently identified the issues with our fridge freezer and later with our cooker. He made sure the cooker part was ordered, explained about the insurance and worked quickly. Very happy with his work. My only issue with the company is that there was no explanation about an integrated fridge freezer not being removed or the new one being fitted. It would have saved a lot of time if we had known from the outset.”

Posted 1 month ago

“Alex, the technician, provided exemplary service during the repair of my washing machine. His thorough inspection and detailed explanations made me feel knowledgeable about the process. Not only was he polite, but his expertise in the field was evident, earning him a perfect 5/5 rating for both service and demeanor. Many thanks to Alex for his outstanding work.”

Posted 1 month ago

“A swift and efficient response with no additional charges and two very pleasant and capable engineers Thank you”

Posted 1 month ago

“After being referred to a company through Samsung who had bad reviews and a long wait, I started looking around and found Glotech. Alex came out the morning after booking it and fixed my washing machine within 20 minutes. They were also £50 cheaper than Samsungs choice! Alex was lovely and it could all be paid by card on the spot (and takes Amex!) Will be using Glotech for any other repairs when needed.”

Posted 1 month ago

“Alex was very efficient fixing my dishwasher. He found the fault immediately and left the machine in working order.”

Posted 1 month ago

“I was able to get an appointment within just a couple of days of calling. The engineer, Alex, quickly found the source of the problem and had the part required to fix it, at a reasonable cost. I'm a happy customer.”

Posted 1 month ago

“Although unable to repair my washing machine, the engineer was extremely helpful on detailing what was wrong and the likely outcome if the w/m continued to be used. He gave a rough idea what the repair cost might be for replacement parts, excluding labour costs. This was very helpful and gave me the opertunity to carefully consider my next course of action. Thank you Glotech”

Posted 1 month ago

“This review is related to our washing machine repair - door lock required replacement. The repair centre communications and messages were good. The team provided timely Engineer visits. Had some issue with the door part mix up which resulted in a delayed repair (4 visits needed).”

Posted 1 month ago

“Just had a replacement door seal fitted for my Miele washing machine excellent service will defiantly use again 5 stars.”

Posted 1 month ago

“I received a reply with a repair date the very next day after I got a quote on line. Price Affordable. Repair was Quick. Please with the repair. Engineer was very Friendly, polite and trustworthy. I have already recommended my friends and working colleagues of Glotech Repairs. I strongly recommend this repairs service.”

Posted 1 month ago

“Reece was amazing, a nice guy and very knowledgeable. It is people like him that will get us to use your services in the future.”

Posted 1 month ago

“Tip-top service The service request was booked at lunchtime and was immediately confirmed for a time within 24 hours. The two engineers - Andrew and Danny - arrived promptly the following day as arranged, and slightly ahead of time which was great with a telephone call in advance to say they were on their way. They were both really helpful, very capable, and pleasant to work with. Everything required was done swiftly and professionally. I will definitely use this company again should the need arise. Highly recommended.”

Posted 2 months ago

“The service is exceptional. A very rapid response to my repair request and the follow up was also extremely efficient. The prices are very fair. It is not easy to get effective and reliable service these days but Glotech certainly delivers. Highly recommended.”

Posted 2 months ago

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Glotech Repairs is rated 4.2 based on 4,589 reviews