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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025
I Puddick
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 12th July 2023
S Arora
Glotech Repairs 5 star review on 2nd April 2022
D
Glotech Repairs 5 star review on 22nd July 2021
M From Derbyshire
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Tattersfield
Verified Buyer
“Very good service, courteous and informative.”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
R Stafford
Verified Buyer
“easy to book, emails confirming booking were quick and easy to read. engineer arrived promptly having phoned 20 minutes beforehand. Engineer was efficient, explained all he was doing, informed me of the issue and quickly rectified it. Quick, clean, no fuss, Totally impressed!”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
A
Verified Buyer
“Was informed by the engineers my washing machine was beyond repair, before my appointment to save me the cost of paying for a visit. I was grateful for this, but was kept informed from booking the appointment until such time it needed to be cancelled. Staff were very kind, helpful and understanding at all times.”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
J Martin
Unverified Reviewer
“An excellent and prompt service. The engineer was extremely helpful and polite.”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
K
Unverified Reviewer
“Do not contact this company they will let you down at the last minute twice i booked it and twice I got a phone call to saying the engineer is sick and they cancelled.”
Helpful Report
Posted 3 years ago
L Walton
Verified Buyer
“Good service”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
B Komski
Verified Buyer
“Good,quick and fair service.”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
A
Verified Buyer
“A friendly engineer who did an efficient job.”
Helpful Report
Posted 3 years ago
J Frost
Unverified Reviewer
“The engineer turned up. That’s where the customer service ended. He couldn’t get the tumble dryer out to examine , so told us we need a new one without even examining the current one! Left plinth on floor. £117 for the privilege!!! Rubbish! 10 minutes spent at property! Do not use !!!”
Helpful Report
Posted 3 years ago
A
Verified Reviewer
“Mr P Jones. washing machine door seal changed today. Excellent repair job from engineer Andrew very professional. really pleased with job.”
Helpful Report
Posted 3 years ago
Good Afternoon Mr Jones, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to Andrew and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
A
Verified Buyer
“Happy with the service.”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
K Dowling
Verified Buyer
“Fixed the fault asap, very good....but a second fault appeared and has yet to be fixed...so not yet finished. Keith”
Helpful Report
Posted 3 years ago
Good Afternoon Keith, We're very happy to hear that you had a very positive experience with all areas of the company. I have sent you a private message in order to understand the second fault further. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
G Cox
Verified Buyer
“The freezer repair engineer was an obvious expert in his trade. Very efficient and very straight, not trying to say that more work was required than was necessary.”
Helpful Report
Posted 3 years ago
Good Afternoon Gordon, We're very happy to hear that you had a very positive experience with all areas of the company. We're also glad to see that you felt the interaction was honest and courteous. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
P Manning
Verified Buyer
“Fantastic repair of the fridge, very quick and very professional. If I have any future issues I will definitely be using them again.”
Helpful Report
Posted 3 years ago
Good Afternoon Pat, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We are happy to see you would consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
L Osborne
Verified Buyer
“A very prompt and effective service that we would certainly use again.”
Helpful Report
Posted 3 years ago
Good Afternoon Lyn, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
A
Verified Buyer
“Your service was really efficient and the engineer was very pleasant. I would happily recommend you or use you again.”
Helpful Report
Posted 3 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
R
Verified Reviewer
“The engineer told me that our Miele fridge freezer needed a new ice maker as it was jammed and unable to be fixed but that he was unable to get the part. He assured me that ‘someone will get in touch and advise whether a Liebherr part would fit instead’ No one contacted me at all- I rang and left two messages after hanging in queues for a long time and I also left a text message- no reply from anyone at all. I’ve wasted time and money with this company. The Miele engineer is here now and has fixed the ice maker- a v small part required- a common fault in older ice makers. I’m disappointed and surprised at the total lack of customer service with glotech”
Helpful Report
Posted 3 years ago
Good Morning, We are very sorry to see that you have not had a positive experience. We have sent you a message privately in order to further understand what could have caused this. We hope this experience does not deter you from considering us in the future. Regards, Glotech Repairs.
Posted 3 years ago
J Blackbourn
Verified Reviewer
“Engineer arrived ahead of time and did the job very professionally and also offered advice on other matters. Very impressed with the company overall.”
Helpful Report
Posted 3 years ago
Good Morning Jon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
A
Unverified Reviewer
“Absolutely appalling Fridge failed on Bank holiday Friday ..rang Tuesday after the bank holiday explaining that as a cancer sufferer my medication has to be refrigerated ( they dont offer emergency service )they offered an appt the next day . This was confirmed by two of their staff , both of whom asked for the call out charge in advance . Two hours later they text ( don’t even have the courtesy to call me ) and say that they have to put the appt back another day ! I wouldn’t mind but all of all appliances which we have bought over the last twenty years have been from Glotech ..so we have been loyal customers ..they on the other hand have behaved appallingly . Go elsewhere ..”
Helpful Report
Posted 3 years ago
A
Unverified Reviewer
“Absolutely appalling Fridge failed on Bank holiday Friday ..rang Tuesday after the bank holiday explaining that as a cancer sufferer my medication has to be refrigerated ( they dont offer emergency service )they offered an appt the next day . This was confirmed by two of their staff , both of whom asked for the call out charge in advance . Two hours later they text ( don’t even have the courtesy to call me ) and say that they have to put the appt back another day ! I wouldn’t mind but all of all appliances which we have bought over the last twenty years have been from Glotech ..so we have been loyal customers ..they on the other hand have behaved appallingly . Go elsewhere ..”
Helpful Report
Posted 3 years ago
Thank you for leaving us a review. We apologise for any inconvenience caused by this. I have looked into this on our system and can see that the engineer due to attend initially has been signed off. We then rearranged another engineer's full diary to accommodate a sooner appointment for you, resulting in the appointment being moved just 1 day later rather than 3. We really appreciate your loyalty and have done everything we can to avoid the appointment being moved too much.
Posted 3 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews
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