Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.01

4.0 Rating 4,985 Reviews

75 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.0

Based on 4,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were disappointed that our washing machine was not fixed at the first attempt.”

Helpful Report

Posted 4 years ago

“Asked for an afternoon visit as had an appointment in the morning was contacted by phone and told they could only come in the morning I would have been back for 12:00 Di was very unhappy that the engineer didn’t arrive until 12:20 I am still trying to work out how a morning appointment is 8:00 to 13:00 but an afternoon appointment is 12:00 until 17:00 Never heard such rubbish and after all that all the parts weren’t in stock and he told us to buy a new one and charged us £85 WONDERFUL”

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Posted 4 years ago

“Very pleasant friendly engineer. Quickly identified that no new parts were needed and fixed the problem on the spot.”

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Posted 4 years ago

“Excellent service and delivery”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“given appointment paid up front, appointment 2 days later taken day off as will be with you 8am to 1 pm. 1 pm get told they cant get here as girl called in ill but they did not know, lost days pay and 5 hours waiting, not a reliable service”

Helpful Report

Posted 4 years ago

“Extremely bad customer service. Will not recommend or use in future. Do not advise costs involved, waited over a week for repair. Do not comply with warranty period or terms and conditions. No customer care at all.”

Helpful Report

Posted 4 years ago

Thank you for your review. I can see your repair is still open on our system. Our warranty period covers the parts and labour if the same fault occurs or the parts fail within 6 months. In your case, the same fault did not occur and the parts fitted did not fail so this would not have been covered by the warranty. Please accept our apologies if this was not made clear to you and any inconvenience this may have caused.

Posted 4 years ago

“Jess was friendly, efficient - changed the part and the fridge/freezer is back in working order.”

Helpful Report

Posted 4 years ago

Thank you for your lovely review. We will be sure to pass this to Jess.

Posted 4 years ago

“Engineer could not repair dishwasher so expensive 15 minutes but sit”

Helpful Report

Posted 4 years ago

Hi Andrew, We are very sorry to hear your dishwasher was not repaired. Looking at the engineers notes I can see he advised which parts were needed but these worked out to be very expensive so the appliance was beyond economical repair. Many thanks Glotech

Posted 4 years ago

“knowledgable. friendly and very helpful engineer.”

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Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“A charming engineer arrived at the scheduled time. The washing machine was fiddly to dismantle but her persevered and fixed the problem.”

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Posted 4 years ago

Thank you for your lovely review. It is always great to hear that our engineers are providing the customer service we expect. I am glad to hear your washing machine is back up and running and hope this lasts you a long time.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for your review

Posted 4 years ago

“Easy to book and quick to complete the repair, and at a reasonable price.”

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Posted 4 years ago

Thank you for your review Frank. We really appreciate your feedback.

Posted 4 years ago

“To much money to turn up and stand there and do nothing and just stand say what it could be then say it’s the gas.”

Helpful Report

Posted 4 years ago

Thank you for your review. I am sorry that your freezer was not repairable due to the gas needing to be replaced. This is not something we recommend as it is not guaranteed to repair the appliance and would usually be beyond economical repair.

Posted 4 years ago

“Very prompt response the guy that came to fix my microwave oven Richard was very friendly and helpful.”

Helpful Report

Posted 4 years ago

Thank you for your review! We will pass this to Richard.

Posted 4 years ago

“The technician arrived in good time and took only a couple of minutes to identify the problem with our Zanussi washing machine: a band joining two pullies had broken. It took him a few minutes more to find that Zanussi no longer supply this spare part. e suggested we try an elastic band. We did and it does not work. The band is made by Megadyne. We have tried to find it on their website without success so far. So we paid £80 for advice but no solution to our problem.”

Helpful Report

Posted 4 years ago

Thank you for your review. I am sorry to hear your washer dryer has not been repaired due to the parts being unavailable. I have taken another look to see if there is any alternatives available but unfortunately there are not. I am afraid that until the engineer attends to diagnose the exact part needed we were unable to see if this part was available. Sorry for any inconvenience this may have caused. Many thanks Glotech

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“Engineer was prompt, very pleasant and knowledgeable”

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Posted 4 years ago

Thank you for your review Mary. We will pass this to the engineer.

Posted 4 years ago

“Thank you for promptly sending an engineer to fix fix our washing machine. Great service”

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Posted 4 years ago

Great to hear your washing machine is back up and running. Thank you for your review.

Posted 4 years ago

“I have used Glotech for several repairs in recent years - I have always been given an appointment within a couple of days, your engineers have dealt with the problem effectively, with parts being ordered by you promptly. I'm very pleased to have discovered Glotech, and will use you in future for my appliance repairs.”

Helpful Report

Posted 4 years ago

Thank you for your great review Tony. It is fantastic that we have been able to help you on many occasions and hope we can help again in the future.

Posted 4 years ago

Glotech Repairs is rated 4.0 based on 4,985 reviews