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Glotech Repairs Reviews

4.0 Rating 4,923 Reviews
76 %
of reviewers recommend Glotech Repairs
4.0
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Anonymous  // 01/01/2019
I refer to my last review and your reply asking for further information however you have not provided any contact information to get in touch. The message was from Rhiannon.
Helpful Report
Posted 3 years ago
I am sorry that you did not receive the contact details needed. Please send us more information to repairs@glotech.com.
Posted 3 years ago
Prompt response and fix and valuable advice on maintainance - friendly and cheerful mechanic
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Posted 3 years ago
Good afternoon John, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 3 years ago
Gavin was nothing less than fantastic throughout my dishwasher repair. The unit was difficult to remove however he managed to complete the part exchange without damage. The service received throughout the process second to none.
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Posted 3 years ago
Thank you so much for your lovely review. I will make sure this is passed to Gavin. We hope your dishwasher lasts you many more years
Posted 3 years ago
Great service sorted out the problem and got a replacement item in the space of a week
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Posted 3 years ago
Thank you for your review. We are so happy to hear your appliance is back up and running.
Posted 3 years ago
Fantastic service thank you
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Posted 3 years ago
Thank you for your great review.
Posted 3 years ago
Straight in, fixed the problem...Couldn't be happier!
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Posted 3 years ago
Thank you for your review. I am glad you are happy with our usual service. Great to hear your appliance is fixed!
Posted 3 years ago
Excellent response time
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Posted 3 years ago
Thank you for your review.
Posted 3 years ago
Very efficient to deal with and fast service . Andrew Pickles came to mend a fridge , sorted the problem and had the missing parts delivered and fitted within 2 days . Excellent
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Posted 3 years ago
Thank you! I will make sure to pass this on to Andrew. We are so glad your fridge is back up and running and hope this repair lasts a while.
Posted 3 years ago
I was very pleased with the service I received both Engineers were very Engineer helpful. It’s the first time I have used your company and it won’t be the last a very happy customer.
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Posted 3 years ago
Thank you Phil for your great review. I am so glad our engineers were so helpful and you would use us again.
Posted 3 years ago
Terrible company. Booked an engineer to fix the fridge, it has not been fixed and on the top of it they broke my freezer and refused to issue any refund.
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Posted 3 years ago
Thank you for your review. I have sent you a private reply to gain some more information so we can look into this further for you.
Posted 3 years ago
The engineer was very helpful and explained the situation well
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Posted 3 years ago
Thank you for your review it is great to hear how well our engineers are doing.
Posted 3 years ago
Lee was the first engineer who came and diagnosed the problem.he ordered the part and Andrew came a week later to fit the broken part.both were friendly and knowledgeable.I would recommend your company to friends and would definitely use you again
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Posted 3 years ago
Thank you for your review. We are so happy to hear that both Lee and Andrew were so helpful. We will pass this on to them. Thank you for recommending us to others, it is always appreciated and we hope your repair lasts a long time.
Posted 3 years ago
I waited for 8 hrs call out to be charged 80pounds to be told I need a new one. Was told your sales office would ring me early next day with prices for new fridge freezer. Two days later had phone call to tell me couldn’t find any integrated appliances to fit. Also my name is Pickering.
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Posted 3 years ago
Thank you for your review. I have looked into this for you and from the fault given, we were unable to advise if this would be repairable or not before attending. The fault given has many different causes so the engineer needed to attend to be able to diagnose the cause of the fault. I am sorry that on this occasion the appliance was beyond economical repair due to a systems fault.
Posted 3 years ago
Very pleasant and helpful repair engineer.
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Posted 3 years ago
Thank you for your review. We are the engineer was helpful and hopefully, your appliance is back up and running.
Posted 3 years ago
Very impressed with the response I got, very polite would definitely recommend Thank you so much Nuala
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Posted 3 years ago
Thank you for your review! It is great to hear you would reccommend us.
Posted 3 years ago
Repaired the fridge very quickly and working as new.
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Posted 3 years ago
Thank you for your review, it is great to hear your fridge is working as new.
Posted 3 years ago
Engineer was friendly and efficient. Diagnosis of fault was correct. Part took a week, but as soon as it arrived it was fitted.
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Posted 3 years ago
Thank you for your review. I am glad to hear your appliance is working again. Please accept our apologies for the time it took to get the part, this is something we are continually working on.
Posted 3 years ago
Really helpful and speedy with repair. Very accommodating and answered all my emails and carried out the repair efficiently and to a High standard. Would definitely recommend.
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Posted 3 years ago
Thank you for your review, it is always great to hear you received our usual high-standard service.
Posted 3 years ago
The engineer who came was on time, very polite and efficient. He conducted some tests on the machine and ran through parts of a programme to check that all systems were go. They and he departed after about an hour and I am happy to report that the machine continues to provide a sound service. Thank you. We shall use you again if required and will be recommending Giotech Repairs as a good provider.
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Posted 3 years ago
Thank you for taking the time to leave us a review. We will pass this on to the engineer that attended. It is great to know your appliance is working again!
Posted 3 years ago
I refer you to my last email. I have no further views ab your poor service.
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Posted 3 years ago
Thank you for your email. We have received this email and replied. I hope this has been received.
Posted 3 years ago
Glotech Repairs is rated 4.0 based on 4,923 reviews