Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.08

4.1 Rating 4,833 Reviews

77 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,833 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased my oven is working perfectly now.unfortunately the grill is still tripping after I use it. But I am not too bothered about it.The service I had was very good.”

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Posted 3 years ago

“Brilliant business unfortunately my fridge freezer had its major part go but bloke was we clued up knew exactly what he was doing 5 stars from me”

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Posted 3 years ago

“The engineer was very professional and did an amazing job.”

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Posted 3 years ago

“Every aspect was very efficient including booking ,the engineer Ben ,arrived on time ,he was pleasant knowledgable &was able to repair my built in microwave within an hour . I have recommended Glotech to several people &will definitely use you again”

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Posted 3 years ago

“Booked online for call out to my hotpoint fridge freezer. Engineer arrived on time, was polite and professional. Needed a part ordered which was obtained within the five days he advised us about. He returned to fit the part early in the morning, job done! Found the admin team to be friendly and helpful and was kept advised of any time changes. Charge was reasonable and would definitely recommend and use again if necessary. Very satisfied.”

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Posted 3 years ago

“Thank you so much to Lee from Glotech - efficient, experienced and careful service installing a new electric hob today. He went above and beyond to adjust the existing cooker below, so it all fitted properly. His manner was exceptionally kind and courteous. I would highly recommend, thank you!”

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Posted 3 years ago

“Very competent engineer (Ben) and communicative on the issues. Spares required and returned in good time to restore the cooler to full working order”

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Posted 3 years ago

“Polite engineer, efficient work -prompt availability and service -30Mins later working fridge I would definitely use again”

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Posted 3 years ago

“Prompt, polite and professional. Highly recommended.”

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Posted 3 years ago

“Expert advice from your engineer. The service could be improved if some indication of arrival time to avoid having to isolate the whole day.”

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Posted 3 years ago

“Very pleased to have my electric oven working again. Initial call was handled by a knowledgeable person who identified the problem, ordered replacement part and booked an engineer visit without delay. Impressed with the service from start to finish. Engineer arrived to time, was courteous, respectful and used care within our home. Definitely the company to use again if needed. Thank you.”

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Posted 3 years ago

“friendly efficient service, even on the hottest day of the year!”

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Posted 3 years ago

“Needed to know office closes Friday 5 pm to Monday . Request for Monday appointment arrived to late so expected visit on Monday am8-1pm as requested. No automated response to say my request was too late. I cancelled appointments expecting a visit to repair my washing machine . Voice mail message left on Monday morning was inadequate; neede response by email as I had made the request on line. The engineer arrived Tuesday am after a phone call and request for that time . I am satisfied with the result of his diagnosis of the problem,and hope the part needed will be available soon.”

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Posted 3 years ago

“Excellent work, very pleasant engineer who explained carefully and simply what he was doing. Very pleased”

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Posted 3 years ago

“Problem with our fridge, found Glotech on line. They were able to come next day, great communication from the technician. Problem solved and guaranteed with what I consider to be a reasonable call out fee. I will certainly use again for all our domestic appliances.”

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Posted 3 years ago

“Your engineer was completely professional and friendly and solved our problem immediately”

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Posted 3 years ago

“Call out service good. But then had to pay £80 to be told my fridge was scrap and nothing could be done. The call out fee was to include any labour which I accept but no work was carried out. Surely this fee could be reduced if not even a screwdriver was taken to it. Not happy”

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Posted 3 years ago

“I booked an oven repair through Glotech and received an email that the appointment was made for Thursday morning, 21 July. When I rang the local engineer on Thursday to confirm the time, I was informed that the appointment had been cancelled by Glotech. I hadn’t been informed and I was not impressed with the services of Glotech, though the local engineers were very helpful and I will use them again.”

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Posted 3 years ago

“A huge thank you to your engineers for repairing our 19 year old Samsung American Fridge Freezer, a massive saving on buying new. Prompt refund of an unused part. Would always get Glotech to repair any electrical item in the future, up until now always bought a new appliance as thought it would be easier.”

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Posted 3 years ago

“Very informative and speedy”

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Posted 3 years ago

Thank you for taking the time to review for us we are please the service has been Informative .

Posted 3 years ago

Glotech Repairs is rated 4.1 based on 4,833 reviews