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Cobweb Reviews

4.7 Rating 7,262 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Misspelled my last name at the time of set up and did not catch it on a quality check prior to putting into production........simple task with a problem that slipped through the cracks......weird to see a group tripped up by something this rudimentary.”

Helpful Report

(Support) - Posted 5 years ago

Hi Jim Thank you for your review - we really appreciate your honest feedback. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 5 years ago

“Got through quickly, got quick assessment of problem and reasonable answer.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Got a comprehensive answer to my question which is great.”

Helpful Report

(Support) - Posted 5 years ago

Hi Chee Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Took a little while, but the situation was eventually resolved”

Helpful Report

(Support) - Posted 5 years ago

Hi Stan Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Took a long time getting back to me, but when you did it was solved in 10 minutes.”

Helpful Report

(Support) - Posted 5 years ago

Hi Ray Thank you for your review. Regards, Cobweb

Posted 5 years ago

“finally got there in the end”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review. Kind regards Cobweb

Posted 5 years ago

“Kieran was very helpful”

Helpful Report

(Support) - Posted 5 years ago

Hi Monique We are happy to hear Kieran was able to assist you, please do let us know if you require anything further. Kind Regards Cobweb

Posted 5 years ago

“Quite prompt responses and good follow up- thank you.”

Helpful Report

(Support) - Posted 5 years ago

Hi Nicola We are happy to hear our support team was able to assist you. Kind Regards Cobweb

Posted 5 years ago

“Query promptly resolved”

Helpful Report

(Support) - Posted 5 years ago

Hi That is great to hear, thank you for your review. Kind Regards Cobweb

Posted 5 years ago

“The reason for the issue was identified and then resolved satisfactorily”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for taking the time to write a review, and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“I felt there was some slowness in appreciating the dimension of my problem/ request. But that could be my writing rather than your understanding ..?”

Helpful Report

(Support) - Posted 5 years ago

Hi Vince Thank you for your review, we really appreciate your feedback. Please do feel free to give our support team a call if you need to discuss a query. Kind regards Cobweb

Posted 5 years ago

“Very quick response time.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Helpful and friendly set up - thank you”

Helpful Report

(Support) - Posted 5 years ago

Hi Simon Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards, Cobweb

Posted 5 years ago

“Helpful identification of a solution after prompting by me in respect of a whitelist.”

Helpful Report

(Support) - Posted 5 years ago

Hi Bruce Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 5 years ago

“Excellent attention from Callum but unfortunately the reason for the recurring issue can't be identified. I will go back to Callum if it happens again. Thank you Callum.”

Helpful Report

(Support) - Posted 5 years ago

Hi Tracy Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Great as always - Thanks”

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(Support) - Posted 5 years ago

Hi John Thank you for taking the time to review Cobweb. Regards,

Posted 5 years ago

“Contacted Cobweb a few time to try to sort out a problem and it all got a bit confusing - but once Alex Luong took over the query it was sorted quickly and efficiently. 4 stars for Alex!”

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(Support) - Posted 5 years ago

Hi Michelle Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Alex. Regards, Cobweb

Posted 5 years ago

“Fast and responsive service”

Helpful Report

(Support) - Posted 5 years ago

Hi We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“all good and prompt response 100%”

Helpful Report

(Support) - Posted 5 years ago

Hi That’s is brilliant to hear, thank you for your review. Kind regards Cobweb

Posted 5 years ago

“Wish he had coached me on how to run an anti virus review for possible attack. Guess I should know how to do this but I do not.”

Helpful Report

(Support) - Posted 5 years ago

Hi James Thank you for your feedback. Regards, Cobweb

Posted 5 years ago

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Cobweb is rated 4.7 based on 7,262 reviews