Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,790 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Questions answered with easy to understand explanations.”

Helpful Report

(Support) - Posted 5 years ago

Hi James Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Rory showed a lot of persistence”

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(Support) - Posted 5 years ago

Hi Kevin We are really pleased to hear that Rory was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Great help”

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(Service Addition) - Posted 5 years ago

Hi Thank you for your feedback. Kind regards Cobweb

Posted 5 years ago

“wwwwwwwwwwwwww”

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(Support) - Posted 5 years ago

Hi Chris Thank you for your review. Kind regards Cobweb

Posted 5 years ago

“The problem was resolved internally before the response came through from Cobweb.”

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(Support) - Posted 5 years ago

Hi Frances Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Knowledgeable and speedy resolution”

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(Support) - Posted 5 years ago

Hi Thomas Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Misspelled my last name at the time of set up and did not catch it on a quality check prior to putting into production........simple task with a problem that slipped through the cracks......weird to see a group tripped up by something this rudimentary.”

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(Support) - Posted 5 years ago

Hi Jim Thank you for your review - we really appreciate your honest feedback. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 5 years ago

“Got through quickly, got quick assessment of problem and reasonable answer.”

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(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 5 years ago

“Got a comprehensive answer to my question which is great.”

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(Support) - Posted 5 years ago

Hi Chee Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Took a little while, but the situation was eventually resolved”

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(Support) - Posted 5 years ago

Hi Stan Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Took a long time getting back to me, but when you did it was solved in 10 minutes.”

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(Support) - Posted 5 years ago

Hi Ray Thank you for your review. Regards, Cobweb

Posted 5 years ago

“finally got there in the end”

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(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review. Kind regards Cobweb

Posted 5 years ago

“Kieran was very helpful”

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(Support) - Posted 5 years ago

Hi Monique We are happy to hear Kieran was able to assist you, please do let us know if you require anything further. Kind Regards Cobweb

Posted 5 years ago

“Quite prompt responses and good follow up- thank you.”

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(Support) - Posted 5 years ago

Hi Nicola We are happy to hear our support team was able to assist you. Kind Regards Cobweb

Posted 5 years ago

“Query promptly resolved”

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(Support) - Posted 5 years ago

Hi That is great to hear, thank you for your review. Kind Regards Cobweb

Posted 5 years ago

“The reason for the issue was identified and then resolved satisfactorily”

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(Support) - Posted 5 years ago

Hi Thank you so much for taking the time to write a review, and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“I felt there was some slowness in appreciating the dimension of my problem/ request. But that could be my writing rather than your understanding ..?”

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(Support) - Posted 5 years ago

Hi Vince Thank you for your review, we really appreciate your feedback. Please do feel free to give our support team a call if you need to discuss a query. Kind regards Cobweb

Posted 5 years ago

“Very quick response time.”

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(Support) - Posted 5 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Helpful and friendly set up - thank you”

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(Support) - Posted 5 years ago

Hi Simon Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards, Cobweb

Posted 5 years ago

“Helpful identification of a solution after prompting by me in respect of a whitelist.”

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(Support) - Posted 5 years ago

Hi Bruce Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 7,790 reviews