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Cobweb Reviews

4.8 Rating 7,790 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Excellent attention from Callum but unfortunately the reason for the recurring issue can't be identified. I will go back to Callum if it happens again. Thank you Callum.
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(Support) - Posted 5 years ago
Hi Tracy Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb
Posted 5 years ago
Great as always - Thanks
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(Support) - Posted 5 years ago
Hi John Thank you for taking the time to review Cobweb. Regards,
Posted 5 years ago
Contacted Cobweb a few time to try to sort out a problem and it all got a bit confusing - but once Alex Luong took over the query it was sorted quickly and efficiently. 4 stars for Alex!
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(Support) - Posted 5 years ago
Hi Michelle Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Alex. Regards, Cobweb
Posted 5 years ago
Fast and responsive service
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(Support) - Posted 5 years ago
Hi We are really pleased to hear that, thank you for your review. Kind regards Cobweb
Posted 5 years ago
all good and prompt response 100%
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(Support) - Posted 5 years ago
Hi That’s is brilliant to hear, thank you for your review. Kind regards Cobweb
Posted 5 years ago
Wish he had coached me on how to run an anti virus review for possible attack. Guess I should know how to do this but I do not.
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(Support) - Posted 5 years ago
Hi James Thank you for your feedback. Regards, Cobweb
Posted 5 years ago
helpful staff
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(Support) - Posted 5 years ago
Thank you Raymond We are so glad to hear you were happy with the service provided by our team.
Posted 5 years ago
Helpful, thank you.
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(Support) - Posted 6 years ago
Hi Tim We are happy our support team was able to help. Kind regards Cobweb
Posted 6 years ago
Replied to support request but another colleague is dealing with it.
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(Support) - Posted 6 years ago
Hi Thank you for your feedback, please let us know if we can be of any further assistance. Kind regards Cobweb
Posted 6 years ago
No additional feedback
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(Support) - Posted 6 years ago
Hi Peter Thank you for taking the time to leave a review. Kind regards Cobweb
Posted 6 years ago
Efficient service, delivered promptly, thank you
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(Support) - Posted 6 years ago
Hi Neil We are pleased to hear that, have a great day! Kind regards Cobweb
Posted 6 years ago
Pretty fair and work around was found even if this appears to be a bug
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(Support) - Posted 6 years ago
Hi Paul Thank you for your review. We really appreciate your feedback. Kind regards Cobweb
Posted 6 years ago
Very helpful support engineer. I'm not ecstatic about having to place orders through two different platforms at this time but I'm sure you will resolve this at some point. Thanks. Mandy
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(Support) - Posted 6 years ago
Hi Mandy Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb
Posted 6 years ago
It was a quick turn around, and a helpful fix.
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(Support) - Posted 6 years ago
Hi Mike That is great to hear. Kind regards Cobweb
Posted 6 years ago
all resolved, great
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(Support) - Posted 6 years ago
Hi Genna That is brilliant to hear. Have a great day! Kind regards Cobweb
Posted 6 years ago
Very good!
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(Support) - Posted 6 years ago
Hi Gunnar That's really good to hear - thank you for your review and feedback. Regards, Cobweb
Posted 6 years ago
My call was booked in with Ruben and was missed twice. The gent dealing with this call today wasn't fully aware of the issue so we had to say I would monitor it. Very polite and friendly, however.
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(Support) - Posted 6 years ago
Hi Wendy Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Regards, Cobweb
Posted 6 years ago
we got there in the end!
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(Support) - Posted 6 years ago
Hi Marilyn That is great to hear, thank you for your review. Kind regards Cobweb
Posted 6 years ago
Always happy with the service from Cobweb
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(Support) - Posted 6 years ago
Hi Great to hear! Thank you for your review. Kind regards Cobweb
Posted 6 years ago
good support
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(Support) - Posted 6 years ago
Hi Mathy Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards, Cobweb
Posted 6 years ago
Cobweb is rated 4.8 based on 7,790 reviews