Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,295 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support was delivered immediately in response to a call early in the evening. The issue was understood and a potential cause identity and changed made. It was explained that the change would take time to propagate on the Microsoft system and a reference given to contact if the problem was not resolved by the change made.”

Helpful Report

(Support) - Posted 6 years ago

Hi, Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“I got what I asked for.”

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(Support) - Posted 6 years ago

Hi David Thank you for your review. Regards, Cobweb

Posted 6 years ago

“Callum was very helpful and managed to fix my issue in no time at all. thank you for your service Komail”

Helpful Report

(Support) - Posted 6 years ago

Hi Komail We are really pleased to hear Callum was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“knowledgeable staff and helpful in tec support . I called on a Saturday and didnt get a responce until Monday thats my only niggle”

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(Support) - Posted 6 years ago

Hi Stephen Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“First off: Thanks to Michael and Evan for assisting with the issue raised. Their service was timely and they were professional and helpful. I am able to view my SharePoint files as needed in File Explorer. However, the team couldn't tell me what went wrong. It's only one folder's files that we cannot view when opening SharePoint in File Explorer. We can see the files online but had to sync it to see the files in File Explorer. All other folders and files are viewable in File Explorer without having to sync the folder. This one specific folder used to work perfectly before, just as with all the other folders but suddenly it doesn't. The issue was experienced byr myself and a fellow colleague for the same folder.”

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(Support) - Posted 6 years ago

Hi Thank you so much for your review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“sorted it ok”

Helpful Report

(Support) - Posted 6 years ago

Hi We are glad to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Being able to get through to the support desk quickly is essentially when you have a technical issue. The guys at Cobweb responded quickly and were very helpful in resolving the issue.”

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(Support) - Posted 6 years ago

Hi Henry Thank you so much for taking the time to leave a review, we are really pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Questions answered with easy to understand explanations.”

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(Support) - Posted 6 years ago

Hi James Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Rory showed a lot of persistence”

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(Support) - Posted 6 years ago

Hi Kevin We are really pleased to hear that Rory was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Great help”

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(Service Addition) - Posted 6 years ago

Hi Thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“wwwwwwwwwwwwww”

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(Support) - Posted 6 years ago

Hi Chris Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“The problem was resolved internally before the response came through from Cobweb.”

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(Support) - Posted 6 years ago

Hi Frances Thank you for your review. Regards, Cobweb

Posted 6 years ago

“Knowledgeable and speedy resolution”

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(Support) - Posted 6 years ago

Hi Thomas Thank you for your review. Regards, Cobweb

Posted 6 years ago

“Misspelled my last name at the time of set up and did not catch it on a quality check prior to putting into production........simple task with a problem that slipped through the cracks......weird to see a group tripped up by something this rudimentary.”

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(Support) - Posted 6 years ago

Hi Jim Thank you for your review - we really appreciate your honest feedback. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 6 years ago

“Got through quickly, got quick assessment of problem and reasonable answer.”

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(Support) - Posted 6 years ago

Hi Thank you for taking the time to leave a review, we really appreciate your feedback. Kind regards Cobweb

Posted 6 years ago

“Got a comprehensive answer to my question which is great.”

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(Support) - Posted 6 years ago

Hi Chee Thank you for your review and feedback. Regards, Cobweb

Posted 6 years ago

“Took a little while, but the situation was eventually resolved”

Helpful Report

(Support) - Posted 6 years ago

Hi Stan Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Took a long time getting back to me, but when you did it was solved in 10 minutes.”

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(Support) - Posted 6 years ago

Hi Ray Thank you for your review. Regards, Cobweb

Posted 6 years ago

“finally got there in the end”

Helpful Report

(Support) - Posted 6 years ago

Hi Thank you for taking the time to leave a review. Kind regards Cobweb

Posted 6 years ago

“Kieran was very helpful”

Helpful Report

(Support) - Posted 6 years ago

Hi Monique We are happy to hear Kieran was able to assist you, please do let us know if you require anything further. Kind Regards Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,295 reviews