Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,073 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Thank you - issue was dealt with quickly and professionally.”

Helpful Report

(Support) - Posted 12 hours ago

“the system is time comsuming. and not very friendly anymore. For every simple issue we have to comunicate and exchange several email. May be it is for me, but must a lot more like me.”

Helpful Report

(Support) - Posted 1 day ago

“Josh is always very helpful. I can't ask for more. Nice chap to boot, as well!”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review. We're glad Josh was helpful and that you had a good experience. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“...........”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review. We're glad you're happy with Cobweb. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“Very good at what they do”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review. We're glad to hear you're happy with what we do. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“so far the issue has not reoccured and hopefully the solution enabled by Josh fixed it”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review. We're glad to hear the issue hasn't reoccurred and that Josh's solution seems to have helped. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review. We're glad to hear from you. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“Josh was very patient and helpful.”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review. We're glad Josh was very patient and helpful. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“Rhys was very helpful!!”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review. We're glad Rhys was very helpful. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“Thx for your help.”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review. We're glad you found our help. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“COB 126036-Z8V6Y9 Top Rate service - First problem since 2014 on this system -”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review. We're glad the service was top rate and that this was the first problem since 2014 on this system. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 14 hours ago

“Quick service. Resolved my issue very efficiently”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your review. We're glad the service was quick and that your issue was resolved efficiently. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 days ago

“Fantastic back-up, super helpful !!”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your review. We're glad the back-up was fantastic and super helpful. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 3 days ago

“Very helpful rech support. Fast and efficient”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your review. We’re glad the support was very helpful, fast and efficient. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 3 days ago

“Efficient and prompt service”

Helpful Report

(Support) - Posted 5 days ago

Hi there, Thanks for your review. We're glad the service was efficient and prompt. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 3 days ago

“Above and beyond A complex and jargon-ridden area was explained clearly, patiently and with examples. I couldnt have asked for more. Great suppport as ever but this time exceptional!”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review. We're glad the area was explained clearly, patiently, and with examples, and that you found the support exceptional this time. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 3 days ago

“Josh was brilliant, resolved the issue quickly and very effeciently. Thank you.”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review. We’re glad Josh resolved the issue quickly and efficiently. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 3 days ago

“Fast efficient response to my request for an additional billing contact”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review. We’re glad the response was fast and efficient regarding your request for an additional billing contact. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 3 days ago

“Good advice given”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review. We’re glad you found the advice useful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 3 days ago

“We’ve been with Cobweb for about 20 years. Their customer service used to be good. It’s not terrible so we’re leaving”

Helpful Report

(Support) - Posted 6 days ago

Cobweb is rated 4.8 based on 8,073 reviews