Cobweb Reviews

4.51 Rating 831 Reviews
89% of reviewers recommend Cobweb

About Cobweb: Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:
0333 331 4962

Email:
customerrelations@cobweb.com

Location:
Cobweb Solutions Ltd, Delme 3, Delme Place, Cams Hall Estate

Are you a business owner?
See Business Solutions
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"fast fixing of my issue"
Helpful Report
(Support) - Posted 14 minutes ago
Hi Alexander

We're happy to hear you were pleased with the service provided by our support team.   Please do let us know if there is anything else we can help you with.

Regards,

Cobweb
Posted 6 minutes ago
Visit Website
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Your customer support team absolutely rocks. Always has. Probably always will. Thanks"
Helpful Report
(Support) - Posted 4 hours ago
Hi Keith

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great team work.   Please do let us know if there is anything else we can help you with.

Regards,

Cobweb
Posted 3 hours ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"received a thorough answer to my questions"
Helpful Report
(Support) - Posted 7 hours ago
Hi Frida

Great to hear. Thank you for taking the time to review Cobweb!

Regards,
Posted 7 hours ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"You provided information regarding update from version 8.2 to Version 9 of Dynamics CRM"
Helpful Report
(Support) - Posted 3 days ago
HI Simon

Thank you for taking the time to review Cobweb

Regards,
Posted 3 days ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Ok. You hate Macs. So tedious when you can’t advise, the technology to share screens fails, no follow up/ call backs. I had to chase and figure out somehow. Thanks for nothing"
Helpful Report
(Support) - Posted 4 days ago
Hi Mary

We are very sorry to hear your experience didn’t meet expectation on this occasion. Customer Relations will contact you shortly to gather your feedback.

Regards,

Cobweb
Posted 4 days ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"You guys are awesome, very responsive!"
Helpful Report
(Support) - Posted 5 days ago
Hi Denny

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team.   Please do let us know if there is anything else we can help you with.

Regards,

Cobweb
Posted 4 days ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"very friendly and approachable - engineers were quick and very experienced"
Helpful Report
(Support) - Posted 5 days ago
Hi Raja

Great to hear. Thank you for taking the time to review Cobweb!

Regards,
Posted 4 days ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"solved the problem"
Helpful Report
(Support) - Posted 5 days ago
Hi Clare

Thank you for your feedback

Regards,

Cobweb
Posted 5 days ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Top man, polite and informative - what more can you ask for :-)"
Helpful Report
(Support) - Posted 1 week ago
Hi Sam

We are happy to hear that, many thanks for your review. Have a good day!

Regards,

Cobweb
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Forgotten Password emergency sorted with calm. Thanks Cobweb!"
Helpful Report
(Support) - Posted 1 week ago
Hi Ash

Thank you for taking the time to review Cobweb

Regards,
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Awesome service as always!"
Helpful Report
(Support) - Posted 1 week ago
Hi Peter

Thank you for taking the time to review Cobweb

Regards,
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"very good customer service"
Helpful Report
(Support) - Posted 1 week ago
Hi Maseehullah

Thank you, we are pleased to hear that.

Regards,

Cobweb
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Replied fast to our query and came up with the solution right away. Friendly emails."
Helpful Report
(Support) - Posted 1 week ago
Hi Andrew

Good to hear, thank you for reviewing Cobweb!

Regards,
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"'Cobweb' makes me think of spiders and I like spiders. Also I can get into my email again."
Helpful Report
(Support) - Posted 1 week ago
Hi,

Many thanks for your review.

Kindest regards

Cobweb
Posted 1 week ago
How would you rate the set-up process?
Was the setup completed within the agreed timescale? yes
"Chris was excellent and helped us resolve a complex issue"
Helpful Report
(New Customer) - Posted 1 week ago
Hi Susan

We're happy to hear you were pleased with the service provided by Chris.   Please do let us know if there is anything else we can help you with.

Regards,

Cobweb
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Quick response, solution worked"
Helpful Report
(Support) - Posted 1 week ago
Hi Lauren

Great to hear. Thank you for taking the time to review Cobweb!

Regards,
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Prompt, helpful, friendly and efficient service"
Helpful Report
(Support) - Posted 1 week ago
Hi David

Good to hear, thank you for reviewing Cobweb!

Regards,
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"As usual, highly efficient at resolving customer enquiries and worth every penny."
Helpful Report
(Support) - Posted 1 week ago
Hi Peter

Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great team work.   Please do let us know if there is anything else we can help you with.

Regards,

Cobweb
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Alex Cheug was brilliant today thankyou !!!"
Helpful Report
(Support) - Posted 1 week ago
Hi Su

Thank you for your review, we are very glad to hear you were happy with the service provided by Alex. If there is anything else we can help you with then please do contact us.

Regards,

Cobweb
Posted 1 week ago
Please rate the service and knowledge you received from our Customer Service Advisor
The speed of resolving the issue
"Cobweb as usual fixed the issue with no drama. Job done!"
Helpful Report
(Support) - Posted 1 week ago
Hi Ash

We are glad we were able to assist. Please do contact us if there is anything else we can help you with.

Regards,

Cobweb
Posted 1 week ago
Cobweb is rated 4.51 based on 831 reviews
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This