Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,767 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great response from Evan”

Helpful Report

(Support) - Posted 2 hours ago

“Great Support, Knowledgeable, thorough and patient”

Helpful Report

(Service Addition) - Posted 4 hours ago

Hi Richard, Thanks for your review! We're glad you found our support great, knowledgeable, thorough and patient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 hours ago

“Very proactive, collaboraive and knowlegable. First rate project delivery.”

Helpful Report

(Service Addition) - Posted 23 hours ago

Hi James, Thanks for your review! We're glad you found us proactive, collaborative and knowledgeable. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 7 hours ago

“Great service as always :)”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you had great service as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 23 hours ago

“Always knowledgable, professional and I have never had an issue that they have not been able to solve. highly recommend them. Ray”

Helpful Report

(Support) - Posted 1 day ago

Hi Ray, Thanks for your review! We’re glad you find us knowledgeable, professional, and that we’ve been able to solve every issue. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 day ago

“I had an issue with my email but Cobweb resolved it quickly and professionally. Reuben was especially nice and patient . He made sure everything was working before closing the case, Highly recommended!”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your review! We're glad Cobweb resolved your email issue quickly and professionally, and that Reuben was especially nice and patient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 day ago

“From Notifying Our Account Manager To The Support Team Contacting Us The Support Was Quick And Informative.”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your review! We're glad the support was quick and informative. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Patient and helpful with addressing the issue raised.”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your review! We're glad you found us patient and helpful with addressing the issue raised. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Very good service thank you”

Helpful Report

(Support) - Posted 5 days ago

Hi there, Thanks for your review! We're glad you had very good service. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Great service as always”

Helpful Report

(Support) - Posted 5 days ago

Hi there, Thanks for your review! We're glad you had great service as always. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Cobweb as a company are not anywhere near as good as they were 15yrs ago ...I have been a customer fir over 23yrs and they get poorer in trrms of quality every year ..Im not sure if they have new management or whether they have been bought over ..but they are just a shadow of their former self However the young guy Reuben that dealt with my most recent complaint was excellent ...very attentive and efficient in dealing with my complaint...maybe if you had more Reuben you would have a better company”

Helpful Report

(Support) - Posted 5 days ago

Hi there, We’re sorry to hear your experience hasn’t met expectations and that you feel we’ve declined in quality. Thank you for being with us for so long. We’ll take your feedback on management and overall service seriously and review this as a priority. I’m glad to hear Reuben treated you well—rest assured we’ll pass on your commendation and look to ensure more of the team provide the same level of attentiveness. We’ll be in touch to discuss further and resolve what we can. Kind regards, Team Cobweb

Posted 4 days ago

“Pleased and entirely satisfied with the service provided”

Helpful Report

(Service Addition) - Posted 5 days ago

Hi there, Thanks for your review! We're glad you were pleased and entirely satisfied with the service provided. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 5 days ago

“Great support”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review! We're glad you had a great experience with Cobweb. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 5 days ago

“Thanks for looking into this with me Evan!”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review! We're glad you had a great experience. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 5 days ago

“Cobweb provide excellent service”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review! We're glad Cobweb provided excellent service. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 5 days ago

“Very helpful as always”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your review! We're glad Cobweb was very helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Vey helpful”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad Cobweb was very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Brilliant as always.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad Cobweb could help as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Cobweb is a great firm for small firms. I use the MS 365 suite and whenever I manage to create gremlin, Cobweb always manage to solve the problem.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad Cobweb could help with your MS 365 gremlin and that you find Cobweb great for small firms. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Evan provided a great detailed answer to my support query.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad Evan provided a great detailed answer to your support query. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

Cobweb is rated 4.7 based on 7,767 reviews