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Cobweb Reviews

4.8 Rating 7,968 Reviews
95 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
The process was slick and the onboarding team - esp Andy - held my hand to make sure eveertyhign was set up properly. V good, attentive service from him. Thank you.
Helpful Report
(Service Addition) - Posted 23 minutes ago
Just get repeated auto generated messages that do not actually help solve the problem.
Helpful Report
(Support) - Posted 47 minutes ago
Thank you for the quick response
Helpful Report
(Support) - Posted 17 hours ago
Outstanding service in resolving an issue - quick, excellent communication and very supportive. Thank you to Josh in particular.
Helpful Report
(Support) - Posted 19 hours ago
Hi there, Thanks for your feedback. We’re glad to hear the issue was resolved quickly and that Josh provided excellent support. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 18 hours ago
Simple problem but speedy and courteous response
Helpful Report
(Support) - Posted 19 hours ago
Hi there, Thanks for your feedback. We’re glad to hear the problem was simple and that you received a speedy and courteous response. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 18 hours ago
Calm, understanding and back working in minutes.....all remotely!! Wonderful
Helpful Report
(Support) - Posted 20 hours ago
Hi there, Thanks for your feedback. We’re glad to hear you were calm, understood what was happening, and back to work quickly. If you need anything else, we’re here to help. Kind regards, Team Cobweb
Posted 20 hours ago
Each time i go to Cobweb for help i end up learning a bit more about how the system works. Thank-you for tolerating and educating me.
Helpful Report
(Support) - Posted 23 hours ago
Hi there, Thanks for your feedback. We’re glad you found the guidance helpful and that you left with a better understanding of how the system works. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 20 hours ago
Author didn't leave any comments.
Helpful Report
(Support) - Posted 2 days ago
Hi there, Thanks for your feedback. We’re glad you had a great experience and that everything went smoothly. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 1 day ago
Very happy, good service, isssue sorted quickly
Helpful Report
(Support) - Posted 2 days ago
Hi there, Thanks for your feedback. We’re glad you had a great experience and that the issue was sorted quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
Great service - kind, helpful, quick and accurate
Helpful Report
(Support) - Posted 2 days ago
Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
Sorted issue out quickly and without issue.
Helpful Report
(Support) - Posted 2 days ago
Hi there, Thanks for your feedback. We’re glad you had a quick and smooth resolution. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
perfect thankyou
Helpful Report
(Support) - Posted 2 days ago
Hi there, Thanks for your feedback. We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
Always trying to go the extra mile. Knowledgable and courteous.
Helpful Report
(Service Addition) - Posted 3 days ago
Hi there, Thanks for your feedback. We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
Good zzzzzzzzz
Helpful Report
(Support) - Posted 4 days ago
Hi there, Thanks for your feedback. We’re glad you had a good experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
Always a great experience with cobweb
Helpful Report
(Support) - Posted 5 days ago
Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
Great help by Reuben.
Helpful Report
(Support) - Posted 5 days ago
Hi there, Thanks for your feedback. We’re glad Reuben could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 2 days ago
Your agent Ben Slee was great to work with and solved the problem swiftly and courteously. We find Cobweb techs are always calm and helpful and approachable.
Helpful Report
(Support) - Posted 5 days ago
Hi there, Thanks for your feedback. We’re glad Ben Slee and our Cobweb team could help quickly, calmly, and courteously. If you need anything else, we’re here to help. Kind regards, Team Cobweb
Posted 2 days ago
Very helpful and professional service.
Helpful Report
(Support) - Posted 5 days ago
Hi there, Thanks for your feedback. We’re glad you found the service very helpful and professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 5 days ago
Unusual mail cleared as safe
Helpful Report
(Support) - Posted 5 days ago
Hi there, Thanks for your feedback. We’re glad the unusual mail was cleared as safe. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 5 days ago
fast andn good service
Helpful Report
(Support) - Posted 6 days ago
Hi there, Thanks for your feedback. We're glad you had a fast and good service. If you need anything else, we're here to help. Warm regards, Team Cobweb
Posted 6 days ago
Cobweb is rated 4.8 based on 7,968 reviews