Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,462 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good support”

Helpful Report

(Support) - Posted 11 hours ago

“Great client care”

Helpful Report

(Support) - Posted 1 day ago

Hi Peter, Thank you for your fantastic review! We're so pleased to hear that you experienced great client care with us. Your satisfaction is what drives us to continually improve our service, and your kind feedback truly motivates our team! Warm regards, Team Cobweb

Posted 22 hours ago

“Super speedy resolution enabling me to get on with my day!”

Helpful Report

(Support) - Posted 1 day ago

Hi Jo, Thank you for your wonderful review! We're delighted that our speedy resolution helped you get back to your day without any hassle. Your satisfaction is our top priority, and your kind words truly inspire us! Warm regards, Team Cobweb

Posted 22 hours ago

“Great help”

Helpful Report

(Support) - Posted 1 day ago

Hi Muhammed, Thank you for your great review! We're thrilled to know that our team was able to help you effectively. Your feedback means a lot to us and motivates us to keep providing outstanding support! Best wishes, Team Cobweb

Posted 22 hours ago

“Josh Lake was an amazing support after i had technical issues with my mailbox. No question was too much for him and he dealt with it himself frm start to finish. Thank you”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thank you for your amazing review! We're so glad to hear that Josh provided such supportive and effective assistance with your mailbox issues. It's fantastic when our team can help, and your kind words mean a lot to us! Best wishes, Team Cobweb

Posted 1 day ago

“Great care with a client with very obvious limited IT skills”

Helpful Report

(Support) - Posted 2 days ago

Hi Peter, Thank you for your fantastic review! We're glad to hear that our team provided great care while assisting you, especially considering your unique IT needs. Your feedback encourages us to continue delivering personalized support to all our clients! Kind regards, Team Cobweb

Posted 1 day ago

“The support agent Josh was excellent, extremely knowledgeable and professional. A great job.”

Helpful Report

(Support) - Posted 2 days ago

Hi W, Thank you for your wonderful review! We're delighted to hear that Josh provided you with excellent support and showcased his knowledge and professionalism. Your feedback truly inspires us to continue delivering outstanding service! Best wishes, Team Cobweb

Posted 1 day ago

“Joshua was excellent today. Sorted my email intercept issue out very quickly and efficiently. Explained everything in plain English so was easy to understand. Been a delight!”

Helpful Report

(Support) - Posted 2 days ago

Hi Terry, Thank you for your fantastic review! We're thrilled to hear that Joshua was able to quickly resolve your email intercept issue and explain everything in plain English. Your kind words truly motivate us to keep delivering excellent service! Warm regards, Team Cobweb

Posted 1 day ago

“We suffered our first malicioius mail breach which was swiftly thwarted by Evans Cook. It was a new form of attack that bypassed Mimecast. Cobweb's security team excelled in getting us back up and running within an hour.”

Helpful Report

(Support) - Posted 2 days ago

Hi Ash, Thank you for your incredible review! We’re so pleased to hear that our team was able to swiftly address the malicious mail breach and get you back on track in no time. Your trust in our expertise is greatly appreciated, and we’re always here to support you with the highest level of security! Warm regards, Team Cobweb

Posted 1 day ago

“I had a simple request and i was emailed within a few minutes and the request was dealt with straight away.”

Helpful Report

(Support) - Posted 2 days ago

Hi Fred, Thank you for your great review! We're so pleased to hear that your request was handled swiftly and efficiently. Your satisfaction means the world to us, and we're always here to help! Warm regards, Team Cobweb

Posted 1 day ago

“Efficient and secure”

Helpful Report

(Support) - Posted 2 days ago

Hi Michael, Thank you for your wonderful review! We're delighted to hear that you found our service efficient and secure. Your confidence in us fuels our commitment to providing top-notch support every day! Warm regards, Team Cobweb

Posted 1 day ago

“Whenever I have an issue and need to call the technical support team at Cobweb, I get exemplary service. Thanks guys!”

Helpful Report

(Support) - Posted 2 days ago

Hi Yvonne, Thank you so much for your fantastic review! We're thrilled to hear that our technical support team consistently provides you with exemplary service. Your feedback inspires us to keep striving for excellence in everything we do! Warm regards, Team Cobweb

Posted 1 day ago

“Prompt, friendly, effective response. Very helpful and quickly resolved my issue with one of my linked email accounts.”

Helpful Report

(Support) - Posted 2 days ago

Hi Kirsten, Thank you for your kind words and fantastic review! We’re thrilled to hear that our team was able to help you quickly and effectively with your email account issue. Your satisfaction is our top priority, and your feedback truly motivates us to continue delivering great service! Warm regards, Team Cobweb

Posted 2 days ago

“Amazing customer service from Josh!”

Helpful Report

(Support) - Posted 4 days ago

Hi Steve, Thank you so much for your fantastic review! We're thrilled to hear that Josh provided you with amazing customer service. Your kind words mean the world to us and motivate us to keep delivering the best experience possible! Warm regards, Team Cobweb

Posted 2 days ago

“Very prompt and efficient service, thank you.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your wonderful review! We're pleased to hear that you found our service prompt and efficient. Your feedback means a lot to us and encourages us to keep up the good work! Warm regards, Team Cobweb

Posted 1 week ago

“Helpful and Swift”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your great review! We’re glad to hear you found our service helpful and swift. Your feedback keeps us motivated to provide an even better experience for all our customers! Warm regards, Team Cobweb

Posted 1 week ago

“Very helpful and proactive in finding a solution”

Helpful Report

(Support) - Posted 1 week ago

Hi Nikolas, Thank you for your wonderful review! We’re thrilled to hear that you found our team helpful and proactive in finding a solution. Your feedback inspires us to continue striving for excellence! Warm regards, Team Cobweb

Posted 1 week ago

“Always good service”

Helpful Report

(Support) - Posted 1 week ago

Hi James, Thank you for your great review! We're delighted to hear that you consistently receive good service. Your kind words motivate us to keep providing the best experience possible! Warm regards, Team Cobweb

Posted 1 week ago

“Excellent support”

Helpful Report

(Support) - Posted 1 week ago

Hi David, Thank you for your fantastic review! We're thrilled to hear that you found our support to be excellent. Your satisfaction is our top priority, and we’re here to help whenever you need us! Cheers, Team Cobweb

Posted 1 week ago

“Absolutely brilliant support, very patiently guided us to the solution.”

Helpful Report

(Support) - Posted 1 week ago

Hi Nigel, Thank you so much for your brilliant review! We're so glad to hear that our support team was able to guide you patiently to a solution. Your feedback truly means a lot to us, and we’re here for you whenever you need assistance! Best wishes, Team Cobweb

Posted 1 week ago

Cobweb is rated 4.7 based on 7,462 reviews