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Cobweb Reviews

4.7 Rating 6,276 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your response was appreciated and I do understand your protocol and a safety net can be useful in the majority of occasions however it does not perhaps fit all purposes particularly where sensitive information is involved and needs to be cleared. But thank you anyway”

(Support) - Posted 6 years ago

Hi Stella Thank you for your feedback Regards, Cobweb

Posted 6 years ago

“Sang me a merry song, silently?”

(Support) - Posted 6 years ago

Hi Tim Thank you for your feedback Regards, Cobweb

Posted 6 years ago

“Just brilliantly fast service needed to delete two email addresses and add two new ones - took minutes... Mike”

(Support) - Posted 2 months ago

Hi Eaasm, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kind Regards Cobweb

Posted 2 months ago

“I am delighted to share my overwhelmingly positive experience working with Adam Harper and Andrew Sharpe on our recent Intune implementation project and Microsoft Defender configurations. Their expertise and dedication have truly set a new standard for excellence in IT consultancy. From the outset, Adam and Andrew demonstrated a deep understanding of our organisation's unique requirements and seamlessly translated them into a comprehensive Intune implementation plan. Their knowledge in conditional access and compliance policies was nothing short of remarkable, allowing us to enhance our security posture while maintaining a user-friendly environment. What sets Adam and Andrew apart is not just their technical prowess but also their commitment to client satisfaction. They consistently went above and beyond to address any questions or concerns, making the entire implementation process smooth and stress-free. Their clear communication and willingness to explain complex concepts in a way that was easy to understand were particularly appreciated.”

(Service Addition) - Posted 2 months ago

Hi Alina, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Andrew and Adam. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 months ago

“Lloyd was a superstar, he was very responsive, very helpful and did a great job.”

(Service Addition) - Posted 3 months ago

hi, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lloyd. Please do let us know if there is anything else we can help you with. Kind regards Cobwe

Posted 3 months ago

“Regular updates and informative! Elliot was a great help to both myself and the end user!”

(Support) - Posted 7 months ago

Hi, We are happy to hear that, many thanks for your review and five star review Kind regards Cobweb

Posted 7 months ago

“My problem was identified very quickly and it did not even need to access my desk top to fix it.”

(Support) - Posted 10 months ago

Hi Peter, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 9 months ago

“Geo and Naveen, they give us a fabulous support. Their skill on understanding problem and solving it is outstanding. In sales team, Sanjay and Pooja are very helpful and quick on my request. In the finance team, Chirag helped us on all invoice related issues and especially on the migration happened on March 2022.”

(Support) - Posted 1 year ago

Hi Vijesh, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 1 year ago

“very good thanks”

(Support) - Posted 2 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 2 years ago

“Alex was brilliant... a quick and polite reply, and a very quick resolution.....”

(Support) - Posted 2 years ago

Hi Brian That's great to hear and thank you for your review for Alex. Regards, Cobweb

Posted 2 years ago

“Excellent service as ever.”

(Support) - Posted 3 years ago

Hi Peter Thank you for your 5 star review. Kind regards Cobweb

Posted 3 years ago

“Question was answered”

(Support) - Posted 4 years ago

Hi Susan We are happy our support team was able to assist. Kind regards Cobweb

Posted 4 years ago

“solved the issue”

(Support) - Posted 6 years ago

Hi Geoff Thank you for taking the time to review Cobweb Regards,

Posted 6 years ago

“Helpful, clear and patient.”

(Support) - Posted 6 years ago

Hi Jody, We are happy to hear that, many thanks for your review. Have a good day! Regards, Cobweb

Posted 6 years ago

“Communications with my daughter have been restored in a week when she is off to the US this Saturday and has lots to do and lots for us to see to whilst she is away. However I am concerned if there are any other emails that have been spammed by your system that I don't know about ...”

(Support) - Posted 6 years ago

Hi Margaret, thank you so much for taking the time to give us a review! I've passed along your comments to our Customer Service team and a member will be in contact soon.

Posted 6 years ago

“The company is very helpful with their support and service. When things don't work, they are very good to find solutions and proactive in suggesting options.”

Posted 4 years ago

Hi Thank you for your kind words, we are really pleased to hear you are happy with the support provided by Cobweb. Kind regards Cobweb

Posted 4 years ago

“Cobweb do not back up your data! Avoid.”

(Support) - Posted 6 years ago

Cobweb is rated 4.7 based on 6,276 reviews