Cobweb Reviews - Read 3,496 Genuine Customer Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

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Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, quick and efficient service.”

(Support) - Posted 1 day ago

Hi John

Thank you for your 5 star review.

Kind regards

Cobweb

Posted 1 day ago

“Solved an issue he didn't have too, top bloke”

(Support) - Posted 2 days ago

Hi Jake

Thank you so much for your review, have a great day!

Kind regards

Cobweb

Posted 2 days ago

“Good Service - Thanks”

(Support) - Posted 3 days ago

Hi Luigi

That's good to hear - thank you for your feedback.

Regards,

Cobweb

Posted 3 days ago

“Provided all the information I needed - thanks.”

(Support) - Posted 3 days ago

Hi Andrew

Thank you for your 5 star review.

Kind regards

Cobweb

Posted 3 days ago

“Once I got through to Cobweb (via finance who were very helpful) and spoken to Andrew the problem was resolved quickly. Getting through has been awful!”

(Support) - Posted 4 days ago

Hi Lynsey

Thank you for your review, we really appreciate your patience.

Kind regards

Cobweb

Posted 3 days ago

“Rapid and efficient service”

(Support) - Posted 4 days ago

Hi Ian

Thank you for your review and feedback, it is much appreciated.

Regards,

Cobweb

Posted 4 days ago

Hi Ian

Thank you for your 5 star review, have a great day.

Kind regards

Cobweb

Posted 4 days ago

“The technical supports gentleman was very helpful”

(Support) - Posted 4 days ago

Hi Ian

Thank you for your review.

Regards,

Cobweb

Posted 4 days ago

“Cobweb staff have been exceptional whenever I have had to contact them for whatever reason large or small”

(Support) - Posted 5 days ago

Hi David

Thank you so much for your kind words, we are really pleased to hear you are happy with the support provided.

Kind regards

Cobweb

Posted 5 days ago

“Thank you for the very swift and professional support in resolving my issue”

(Support) - Posted 6 days ago

Hi Claudine

We are delighted to hear that, thank you for your review.

Kind regards

Cobweb

Posted 6 days ago

“Issue dealt with efficiently and resolved quickly”

(Support) - Posted 6 days ago

Hi

We are really pleased to hear that, thank you for your review.

Kind regards

Cobweb

Posted 6 days ago

“Excellent service.”

(Support) - Posted 6 days ago

Hi Adam

Thank you for your feedback and 5 star review.

Regards,

Cobweb

Posted 6 days ago

“I haven't got a clue when it comes to technology so was filled with dread when I had to call the support team but they were great, very patient with me. They knew what I meant, even by my rather vague description of the problem & with my lack of correct terminology and soon got me sorted which was a huge relief.”

(Support) - Posted 1 week ago

Hi

Thank you for your review, we are pleased we were able to help.

Regards,

Cobweb

Posted 6 days ago

“As usual, the team were excellent.”

(Support) - Posted 1 week ago

Hi Ian

Thank you for your review.

Regards,

Cobweb

Posted 6 days ago

“Just sorted very quickly
Thanks”

(Support) - Posted 1 week ago

Hi Ian

Thank you for your review and feedback.

Regards,

Cobweb

Posted 6 days ago

“Very helpful young man who sorted out the problem for me.”

(Support) - Posted 1 week ago

Hi Tony

Thank you for your feedback, we're happy to hear you have been pleased with the service provided.

Regards,

Cobweb

Posted 6 days ago

“Very good process and well maintained”

(Service Addition) - Posted 1 week ago

Hi Debasish

Thank you for your feedback, we are glad to hear you were pleased with your set up.

Regards,

Cobweb

Posted 1 week ago

“Very helpful”

(Support) - Posted 1 week ago

Hi Alex

Thank you for your review and feedback.

Regards,

Cobweb

Posted 1 week ago

“It was obvious that an issue had arisen with with the change of email platform.
Eventual tech support was patient and excellent”

(Support) - Posted 1 week ago

Hi Peter

Thank you for your review.

Regards,

Cobweb

Posted 1 week ago

“Always great and friendly support from Cobweb people.”

(Service Addition) - Posted 1 week ago

Hi Neill

That is fantastic to hear, thank you so much for your review.

Kind regards

Cobweb

Posted 1 week ago

“Alex provided prompt and excellent support!”

(Support) - Posted 1 week ago

Hi Andrew

We are delighted to hear that Alex was able to assist you.

Kind regards

Cobweb

Posted 1 week ago

Cobweb is rated 4.69 based on 3,496 reviews