Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,849 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Metrics

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The support team are excellent... Ronnie is very knowledgeable and helpful; highly recommend Cobweb.”

Helpful Report

(Support) - Posted 1 day ago

“Great turnaround and attention to detail”

Helpful Report

(Support) - Posted 1 day ago

“Cibi was excellent, very helpful as usual. Thank you!”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for sharing your feedback. We’re glad Cibi was excellent and very helpful as usual. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“cibi understand, and go into deep to resolve the issue.”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for sharing your feedback. We’re glad our team understood your issue and dug deep to resolve it. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Matt is very helpful”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for sharing your feedback. We’re glad Matt was very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Good comms to clarify what was needed.”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for sharing your feedback. We’re glad our communications helped clarify what was needed. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Super helpful and very quick to resolve my issue! Thank you!”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for sharing your kind words. We’re thrilled the issue was resolved quickly and that you found the support helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 days ago

“Fast, efficient & professional- thanks”

Helpful Report

(Support) - Posted 5 days ago

Hi there, Thanks for sharing your positive experience with Cobweb. We’re delighted to hear the service was fast, efficient, and professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 5 days ago

“We'd like to share our positive experience with Cobweb during our recent migration project. Morgan, our sales executive, ensured clear communication and careful planning. Oliver, the consultant, handled the technical side with expertise, making the process smooth and minimally disruptive. Their support gave us full confidence in Cobweb, and we look forward to working with them again. We would rate Oliver’s service and knowledge as exceptional. He demonstrated deep expertise throughout our setup and migration, was always approachable for any questions, and ensured the transition was seamless. His professionalism made a real difference, and we’re very satisfied with the outcome. We’d also like to recognize Morgan’s contributions. His guidance was clear and proactive from the start. Morgan ensured we had a thorough understanding of the process, promptly addressed any concerns, and helped us feel well-supported throughout. His professionalism gave us confidence that we were in good hands”

Helpful Report

(Service Addition) - Posted 5 days ago

Hi Joanne, Thank you for sharing your positive experience with Cobweb. We’re delighted to hear Morgan and Oliver delivered clear communication, expertise, and a smooth, minimally disruptive migration. Your confidence and satisfaction mean a lot to us, and we look forward to supporting your future projects. Warm regards, Team Cobweb

Posted 5 days ago

“IMMEDIATE RESPONSE , SLOVING THE ISSUES IN MINUTES”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your wonderful review! We’re thrilled to hear you received an immediate response and that the issues were solved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Cobweb managed our full migration from Google Workspace to Microsoft, including account setup, data transfer, and remote support for all staff. The process was handled efficiently and with minimal disruption to the business. Their team was knowledgeable, responsive, and provided clear guidance throughout. Their services were reasonably priced and delivered excellent value. I would not hesitate to recommend them. Look forward to working with you again”

Helpful Report

(Service Addition) - Posted 1 week ago

Hi there Paula, Thanks for your wonderful review! We’re thrilled to hear that Cobweb managed your migration from Google Workspace to Microsoft smoothly and with minimal disruption. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Evan sorted a malicious mail thta slipped by Nimecast”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear Evan sorted the malicious mail that slipped by Mimecast. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“great help very efficient”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear we were of help and efficient. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 week ago

“Very responsive, and quick service”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear we were responsive and provided quick service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“The MDs email account got hacked. We called Cobweb and the Technician patiently talked us through how to 'fix' the issue. The relief was immense!”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear the technician patiently talked you through the fix and that the relief was immense. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“instant response understood the ongoing issues, made decision and followed course of action to correct matter. Fixed in 1 phone call potentially as working correctly before phone call/ online access was completed. Even assisted with add-in issues. Provided confidence to know support readily at hand, especially for us that are technincally challenged.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear the remote log-on was quick and the issue was solved with minimal fuss. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Hi Cobweb, Problem solved. All the best to your Tec. (Josh) found a way to answer away my problem calm & collected. Many thanks from this old `fart` Michael Fleming / wingfield studios”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear the problem was solved calmly and that Josh could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Prompt response and dealt with quickly and politely”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear the response was prompt and handled quickly and politely. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“No issues with our service, we were updated all the way through the process, many thanks”

Helpful Report

(Service Addition) - Posted 1 week ago

Hi there, Thanks for your review! We’re glad to hear there were no issues and you were updated throughout the process. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Cibi has been excellent. He has been patient and clearly explained the range of options. He has also been flexible allowing me to work around the IT issues to attend important calls. He scheduled calls, made a home visit and was overall exemplary.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We’re thrilled that Cibi was excellent, patient, flexible, and that he could attend to you with calls and a home visit. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

Cobweb is rated 4.8 based on 7,849 reviews