Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,625 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always helpful”

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(Support) - Posted 16 hours ago

“Got the answer I asked for withing the expected timeline”

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(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you got the answer within the expected timeline. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 19 hours ago

“Excellent response and very helpful.”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you found the response excellent and very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 19 hours ago

“excellent customer support, quick to help”

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(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you had excellent customer support and that we were quick to help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 19 hours ago

“Really helpful as always”

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(Support) - Posted 2 days ago

Hi there, Thanks for your review! We’re glad Cobweb was really helpful as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Excellent ...”

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(Support) - Posted 2 days ago

Hi there, Thanks for your review! We’re glad you enjoyed Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Very helpful and extremely patient”

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(Support) - Posted 2 days ago

Hi there, Thanks for your review! We’re glad you found us helpful and patient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Great Service from Michael Foster - always recveive a good service from Cobweb at Sure Sales & Lettings.”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review! We’re glad Michael Foster provided great service as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Excellent service from Jamie Mason as always”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review! We’re glad Jamie Mason provided excellent service as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Swift password reset - thanks”

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(Support) - Posted 3 days ago

Hi there, Thanks for your review! We’re glad the password reset was swift. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“I needed a steer on a security software conflict. ben sorted it swiftly like all Clever Spidermen chez Cobweb”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your review! We’re glad the issue was sorted swiftly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“VERY PROMPT AND SOLVED THE ISSUE”

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(Support) - Posted 3 days ago

Hi there, Thanks for your review! We're glad the issue was resolved promptly. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Review for Evan at Cobweb I want to give a huge thank you to Evan from Cobweb for the outstanding support he provided today. We had a serious security incident involving a malicious file that entered our system through a trusted external contact. To be completely honest, I opened the door, but Evan closed it before anything damaging could happen. Evan handled the situation like a forensic cyber detective, methodical, calm, and absolutely relentless in tracking the source of the issue and securing our Microsoft 365 environment. He approached the problem with total determination, digging into the logs, isolating the threat, removing the malicious file, and ensuring no further spread. Without his quick action and technical expertise, the outcome could have been far worse for us. Cobweb have always provided solid support for our business, and today Evan went above and beyond. His knowledge, professionalism, and clear communication made a stressful situation much easier to manage. I'm so pleased we made the right decision to have Cobweb manage our cloud services. Thank you Evan, you truly saved my skin today. John”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your review! We're thrilled to hear Evan could help and that Cobweb’s support made a difference. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“The issue was resolved straightaway”

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(Support) - Posted 4 days ago

Hi there, Thanks for your review! We're glad the issue was resolved straightaway. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 days ago

“Efficient service”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review! We're glad you found the service efficient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Great support from Chris..”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review! We're glad you had great support from Chris. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“excellent service”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your review! We're glad you had excellent service. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Sorted issue out quickly”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review! We're glad you found it sorted quickly. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Prompt and effective”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review! We're glad you found it prompt and effective. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Minimum 10 characters.”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review! If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

Cobweb is rated 4.7 based on 7,625 reviews