Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,598 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 18 hours ago

Hi there, Thanks for your review! We’re glad you’re enjoying Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 18 hours ago

“Quick fix, thank you!”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you found Cobweb quick fix. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 21 hours ago

“Helpful knowledgable person”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you found Cobweb helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 21 hours ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you enjoyed Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 21 hours ago

“very good and helpful on a quite complicated support issue”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your review! We’re glad you found the support very good and helpful on a quite complicated issue. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 21 hours ago

“Very prompt and effective”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your review! We're glad you found us very prompt and effective. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Exctrmely helpful and knowledgeable technical support rep”

Helpful Report

(Support) - Posted 5 days ago

Hi there, Thanks for your review! We’re glad you found our technical support rep extremely helpful and knowledgeable. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Quick and prompt response. Thank you”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thank you for your kind words! We’re glad you found our response quick and prompt. If there’s anything else you need, we’re here to help. Warm regards, Team Cobweb

Posted 5 days ago

“Always helpful and knowledgeable, there's a reason why we have been a customer of theirs for 15 years!”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thank you for your kind words! We’re glad you’ve found us helpful and knowledgeable over the past 15 years. If there’s ever anything else you need, we’re here for you. Warm regards, Team Cobweb

Posted 5 days ago

“Very good service. Josh resolved my problem quickly.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad Josh resolved your problem quickly. We’ll pass along your thanks to Josh. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Very patient and helpful agent. Sorted out my problem in a timely manner. Thank You”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad the agent was patient and helped in a timely manner. We’ll pass along your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Great support by Chris”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad the support from Chris was helpful. We’ll pass along your thanks to Chris. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Very helpful, knowledgeable clear and friendly dialogue/instructions which resolved my problem quickly. Thank Michael for your help.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad the dialogue and instructions were helpful and resolved your problem quickly. We’ll pass along your thanks to Michael. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Very grateful for the time and patience to get a compromised and blocked account reinstated again. Couldn’t ask for any more. Thank you.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad the time and patience taken to reinstate your compromised and blocked account met your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Short wait time Polite, fast, effective support responses to my queries including linking to my machine and seeing the error. A quick conversation with a colleague as RH is new in post and it was sorted. Well worth the cost of my custom and much appreciated”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad you found the wait short and our support polite, fast, and effective, and that the issue was sorted. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Always so quick. polite and professional”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad you found us quick, polite, and professional. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 week ago

“Rapid response, with a quick resolution. Excellent service.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad the rapid response and quick resolution provided excellent service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“very helpful”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad you found Cobweb very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Straightforward on boarding for ESU, comprehensive instructions provided and very easy to follow”

Helpful Report

(Service Addition) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad the onboarding for ESU was straightforward and the instructions were easy to follow. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“very helpful support from Reuban, thank you”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thank you for your kind words! We’re glad Reuban could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

Cobweb is rated 4.7 based on 7,598 reviews