Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,972 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service as always!”

Helpful Report

(Support) - Posted 2 days ago

“easy to communicate”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your feedback. We’re glad to hear communication was easy. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Resolved our issues with invoices very swiftly. Really pleased with the quality of service and customer care. Thank you”

Helpful Report

(Support) - Posted 2 days ago

Hi there, Thanks for your feedback. We’re glad to hear invoices were resolved swiftly and you’re pleased with our service and customer care. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 days ago

“The process was slick and the onboarding team - esp Andy - held my hand to make sure eveertyhign was set up properly. V good, attentive service from him. Thank you.”

Helpful Report

(Service Addition) - Posted 3 days ago

Hi there, Thanks for your feedback. We’re glad to hear the onboarding team, especially Andy, kept you supported and that everything was set up properly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 days ago

“Thank you for the quick response”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We’re glad to hear the response was quick. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 days ago

“Outstanding service in resolving an issue - quick, excellent communication and very supportive. Thank you to Josh in particular.”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We’re glad to hear the issue was resolved quickly and that Josh provided excellent support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Simple problem but speedy and courteous response”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We’re glad to hear the problem was simple and that you received a speedy and courteous response. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Calm, understanding and back working in minutes.....all remotely!! Wonderful”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We’re glad to hear you were calm, understood what was happening, and back to work quickly. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 4 days ago

“Each time i go to Cobweb for help i end up learning a bit more about how the system works. Thank-you for tolerating and educating me.”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We’re glad you found the guidance helpful and that you left with a better understanding of how the system works. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 days ago

Author didn't leave any comments.

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your feedback. We’re glad you had a great experience and that everything went smoothly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 5 days ago

“Very happy, good service, isssue sorted quickly”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your feedback. We’re glad you had a great experience and that the issue was sorted quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Great service - kind, helpful, quick and accurate”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Sorted issue out quickly and without issue.”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your feedback. We’re glad you had a quick and smooth resolution. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“perfect thankyou”

Helpful Report

(Support) - Posted 6 days ago

Hi there, Thanks for your feedback. We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Always trying to go the extra mile. Knowledgable and courteous.”

Helpful Report

(Service Addition) - Posted 6 days ago

Hi there, Thanks for your feedback. We’re glad you had a positive experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Always a great experience with cobweb”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you had a great experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Great help by Reuben.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Reuben could help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Your agent Ben Slee was great to work with and solved the problem swiftly and courteously. We find Cobweb techs are always calm and helpful and approachable.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Ben Slee and our Cobweb team could help quickly, calmly, and courteously. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 6 days ago

“Very helpful and professional service.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you found the service very helpful and professional. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Unusual mail cleared as safe”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad the unusual mail was cleared as safe. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

Cobweb is rated 4.8 based on 7,972 reviews