Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,320 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cibi was extremely helpful, professional, and patient while assisting with my IT issue. Thank you, Cibi, for your excellent support very much appreciated.”

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(Support) - Posted 14 hours ago

“Thank you so much for sorting that out for me, I really appreciate your help and the quick response.”

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(Support) - Posted 18 hours ago

“Many thanks Andy!”

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(Service Addition) - Posted 20 hours ago

“I am always impressed with the speed and quality of Cobweb support, thanks”

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(Support) - Posted 1 day ago

Hi Eric, Thanks for sharing. We’re glad you’re impressed with the speed and quality of Cobweb support. If you need anything else, just let us know. Kind regards, Team Cobweb

Posted 21 hours ago

“Excellent services today as always. Thank you.”

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(Support) - Posted 1 day ago

Hi SGP, Thanks for the kind words. We’re glad you’re happy with the service today as always. If you need anything else, just let us know. Kind regards, Team Cobweb

Posted 21 hours ago

“Matt Archdale resolved the ticket very quickly and left a note of the procedure to follow should the same issue arise again.”

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(Support) - Posted 2 days ago

Hi Edward, Thanks for sharing. We’re glad Matt Archdale resolved the ticket quickly and left a note of the procedure to follow should the same issue arise again. If you need anything else, just let us know. Kind regards, Team Cobweb

Posted 1 day ago

“Great company to have looking after your IT needs”

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(Support) - Posted 2 days ago

Hi Harry, Thanks for the kind words. We’re glad you’re happy with us looking after your IT needs. If you ever need anything, just let us know. Kind regards, Team Cobweb

Posted 1 day ago

“Thank you very much for the help Matt. really appreciated.”

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(Support) - Posted 2 days ago

Hi there, You’re very welcome. We’re glad Matt could help. If you need anything else, just let us know. Kind regards, Team Cobweb

Posted 1 day ago

“Hi Alex, Thank you for looking into this and for releasing the email. I also appreciate you adding the sender’s address to the allowed list.”

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(Support) - Posted 2 days ago

Hi Alex, Thanks for confirming and for listing the sender’s address to the allowed list. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 day ago

“Always provide positive responses and solutions whenever I have a query or issue.”

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(Support) - Posted 5 days ago

Hi there, Thanks for your feedback. We’re glad you find our responses positive and helpful. If you have any queries or issues, we’re here to help. Kind regards, Team Cobweb

Posted 2 days ago

“Proactive and effective resolution of tech issues with Acronis backups. Thanks!”

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(Support) - Posted 5 days ago

Hi Peter, Thanks for your feedback. We’re glad the proactive resolution with Acronis backups was effective. Kind regards, Team Cobweb

Posted 2 days ago

“Efficient resolution”

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(Support) - Posted 5 days ago

Hi there, Thanks for your feedback. We’re glad the resolution was efficient. Kind regards, Team Cobweb

Posted 2 days ago

“Good advice as always re a suspicious mail from Josh at the Cobweb support team”

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(Support) - Posted 5 days ago

Hi Ash, Thanks for your feedback. We’re glad the advice re a suspicious email from Josh at the Cobweb support team was helpful. Kind regards, Team Cobweb

Posted 2 days ago

“Rhys was so helpful with trying to sort out my issue. He spent a long time with me and he managed to get to the bottom of it.”

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(Support) - Posted 5 days ago

Hi there, Thanks for your feedback. We’re glad Rhys was helpful and got to the bottom of it. Kind regards, Team Cobweb

Posted 2 days ago

“polite knowledgable and sorted issue thankyou”

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(Support) - Posted 5 days ago

Hi Tracy, Thanks for your feedback. We’re glad you found the issue polite, knowledgeable, and sorted. Kind regards, Team Cobweb

Posted 5 days ago

“Great Service Thank you”

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(Support) - Posted 6 days ago

Hi Mike, Thanks for your feedback. We’re glad you experienced great service. Kind regards, Team Cobweb

Posted 5 days ago

“Very swift response”

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(Support) - Posted 1 week ago

Hi Rob, Thanks for your feedback. We’re glad you found the response very swift. Kind regards, Team Cobweb

Posted 6 days ago

“understood the issue, and while issue cause not clear found solution to situation and guided as to how to manage similar problems ongoing”

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(Support) - Posted 1 week ago

Hi Dave, Thanks for your feedback. We’re glad you understood the issue, found a solution, and that the guidance for managing similar problems ongoing was helpful. Kind regards, Team Cobweb

Posted 6 days ago

“Ben was very helpful today. Resolvedthe issue.”

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(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad Ben was very helpful today and that the issue was resolved. Kind regards, Team Cobweb

Posted 6 days ago

“The John Lewis of IT service providers”

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(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you see us as the John Lewis of IT service providers. Kind regards, Team Cobweb

Posted 1 week ago

Cobweb is rated 4.8 based on 8,320 reviews