Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,986 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My query were answered quickly and completely.”

Helpful Report

(Support) - Posted 1 day ago

Hi there, Thanks for your feedback. We're glad your query was answered quickly and completely. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Prompt service”

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(Support) - Posted 2 days ago

Hi there, Thanks for your feedback. We're glad the service was prompt. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 day ago

“Quick, efficient and very helpful !”

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(Support) - Posted 3 days ago

Hi there, Thanks for your feedback. We're glad the service was quick, efficient and very helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Savannah Clark's help throughout the support I required was exemplary. Her emails were very thorough and honest and I appreciated her help.”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your feedback. We're glad Savannah provided exemplary help and that her emails were thorough and honest. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Good quick response time to resolve enquiry.”

Helpful Report

(Support) - Posted 3 days ago

Hi there, Thanks for your feedback. We're glad the quick response helped resolve your enquiry. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 days ago

“Josh was very helpfull and patient.”

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(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We're glad Josh was very helpful and patient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 days ago

“Excellent service - very helpful and prompt.”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We're glad the service was excellent, helpful, and prompt. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 3 days ago

“Reply to query recived re Microsoft was very efficient and gave all of the knowledge that was requires to solve what the contents of the email from Microsoft meant”

Helpful Report

(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We're glad the Microsoft query was handled efficiently and that you got the knowledge you needed to understand the email contents. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 4 days ago

“responded quickly”

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(Support) - Posted 4 days ago

Hi there, Thanks for your feedback. We’re glad the response was swift. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 days ago

“This is an absolutely fantastic company. I have been with them for 26 years and they have been fantastic in every way. Every problem I have is sorted within a couple of hours. The technical support is amazing. I thoroughly recommend them.”

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(Support) - Posted 5 days ago

Hi there, Thanks for your feedback. We’re thrilled to hear you’ve had such a positive experience for 26 years. If you ever need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Minimum 10 characters.”

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(Support) - Posted 5 days ago

Hi there, Thanks for your feedback. We’re glad to hear you’re satisfied. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 4 days ago

“Exccellent as always”

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(Support) - Posted 5 days ago

Hi there, Thanks for your feedback. We’re glad to hear the service was excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 5 days ago

“Excellent service as always!”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear the service was excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 5 days ago

“easy to communicate”

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(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear communication was easy. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Resolved our issues with invoices very swiftly. Really pleased with the quality of service and customer care. Thank you”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear invoices were resolved swiftly and you’re pleased with our service and customer care. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“The process was slick and the onboarding team - esp Andy - held my hand to make sure eveertyhign was set up properly. V good, attentive service from him. Thank you.”

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(Service Addition) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear the onboarding team, especially Andy, kept you supported and that everything was set up properly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Thank you for the quick response”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear the response was quick. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Outstanding service in resolving an issue - quick, excellent communication and very supportive. Thank you to Josh in particular.”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear the issue was resolved quickly and that Josh provided excellent support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Simple problem but speedy and courteous response”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear the problem was simple and that you received a speedy and courteous response. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Calm, understanding and back working in minutes.....all remotely!! Wonderful”

Helpful Report

(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad to hear you were calm, understood what was happening, and back to work quickly. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 week ago

Cobweb is rated 4.8 based on 7,986 reviews