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Cobweb Reviews

4.7 Rating 6,281 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great thank you!”

(Support) - Posted 2 days ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 days ago

“Quick response.”

(Support) - Posted 2 weeks ago

Hi Dave, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 week ago

“Everything ok but I never know the name on the Cobweb employee who onboard me !”

(Service Addition) - Posted 1 month ago

Hi Trevor, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 1 month ago

“very efficient”

(Support) - Posted 1 month ago

Hi Trevor, Thank you for your review - we really appreciate your feedback. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 1 month ago

“Your system to me was not user friendly. It was better before”

(Support) - Posted 2 months ago

Hi Ali, Thank you for your feedback and 4-star review. Kind Regards Cobweb

Posted 2 months ago

“good response and very helpfull”

(Support) - Posted 2 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind Regards Cobweb

Posted 2 months ago

“Always prompt and efficient”

(Support) - Posted 2 months ago

Hi, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 2 months ago

“good communication”

(Support) - Posted 2 months ago

Hi Kork, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 2 months ago

“My issue has been resolved in a timely manner. Great support from Cobweb”

(Support) - Posted 3 months ago

Hi Adrian, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest Regards Cobweb

Posted 3 months ago

“Good, as usual!”

(Support) - Posted 3 months ago

Hi Paul, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“It took its time because the problem was not a everyday problem but the service guy was interested and solved the problem at last. Many Thanks for this Thomas Fritscher”

(Support) - Posted 4 months ago

Hi Rob & Thomas, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 4 months ago

“Good service, quick response”

(Support) - Posted 5 months ago

Hi Gaetano, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 5 months ago

“Mitchell was very helpful and hopefully managed to resolve the issue.”

(Support) - Posted 5 months ago

hi, We are glad Mitchell was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Good service”

(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 5 months ago

“Ronny Thanks for your help. The hardware is old 32 bit (but very good): the software is also old - it cost $7,000 (and is not replaceable) - however it earns £60K to £80k per annum and has done so for more than 20 years. I will use a 64 bit laptop for email. Regards Dr Ed Dr E Clymer EngD CEng MIM Emeritis professor of plastics engineering at Brunel University”

(Support) - Posted 5 months ago

Hi Edmund, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronny. Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 5 months ago

“Very helpful. Unfortunately could not resolved (outside remit) but alternative set up and advice given.”

(Support) - Posted 5 months ago

Hi Jane, Thank you for taking the time to review Cobweb. Kind Regards Cobweb

Posted 5 months ago

“Really helpful”

(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 5 months ago

“Just fine thanks”

(Service Addition) - Posted 6 months ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 6 months ago

“Fast reply and problem solved”

(Support) - Posted 6 months ago

Hi Mark Thank you for your review and feedback. Regards, Cobweb

Posted 6 months ago

“Always helpful!”

(Support) - Posted 6 months ago

Hi, Thank you for taking the time to review Cobweb. Kind Regards Cobweb

Posted 6 months ago

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Cobweb is rated 4.7 based on 6,281 reviews