Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,767 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Metrics

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Requested reset of passwords. Had an initial problem with a bad ID verification link but all sorted shortly thereafter. Thanks to Evan!”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re happy with the support and that the password reset issue was sorted quickly. We’ll pass on your thanks to Evan. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“To my satisfaction”

Helpful Report

(Support) - Posted 2 weeks ago

Hi there, Thanks for your review! We’re glad you’re satisfied. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“As a long term very small long term user everything works well with the possible exception of Cobweb customer interface changes, a major one of which has now been encountered and is in the process of being evaluated.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi there, Thanks for your review! We’re glad things generally work well, and we appreciate you flagging the Cobweb interface changes. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Good advice, fast delivery.”

Helpful Report

(Service Addition) - Posted 3 weeks ago

Hi there, Thanks for your review! We’re glad you found the advice helpful and that the delivery was fast. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 weeks ago

“quick and efficient response”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review! We’re glad the response was quick and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Pretty knowledgable when awkward problems arise.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review! We're glad you found our knowledge helpful when awkward problems arise. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 2 months ago

“This was completed quickly once raised”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi there, Thanks for your review. We’re glad it was completed quickly once raised. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Great service, problem solved well once I called.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your kind words! We’re glad the service was great and the problem was solved after your call. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Problem solved”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thank you for your review! We're glad to hear that we were able to solve your problem. Your satisfaction is important to us, and we appreciate your support. If you need any further assistance, just let us know! Warm regards, Team Cobweb

Posted 2 months ago

“I am giving 4 stars out of 5 because you are using a third party website to verify who I am which includes taking my ID and a scan of my face. Big brother is now well and truly watching...”

Helpful Report

(Support) - Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback with us! We understand your concerns about privacy, and we take these matters very seriously. The use of third-party verification is intended to protect your information and provide a safer experience for everyone. We appreciate your understanding as we strive to ensure security while offering our services. If you have any further questions or concerns, please feel free to reach out. Warm regards, Team Cobweb

Posted 3 months ago

“THe IDE checks are vqry long winded”

Helpful Report