Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,972 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very well done both on the techical issues and speed of response”

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(Support) - Posted 3 days ago

Hi there, Thanks for your feedback. We’re glad to hear the technical issues were handled well and the speed of response met your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 3 days ago

“Good zzzzzzzzz”

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(Support) - Posted 1 week ago

Hi there, Thanks for your feedback. We’re glad you had a good experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 days ago

“Tedious uninspiring process from pre-sales, then onboarding was much more energised - would have been good to know process would take 7 days early on.”

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(Service Addition) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad the onboarding felt more energised, and we’ll take your note about the 7-day process into account to set clearer expectations earlier in the journey. If there’s anything else you’d like us to improve, we’re here to help. Warm regards, Team Cobweb

Posted 1 week ago

“Cobweb were very communicative and follow up regular to check in. The issue was resolved at our end in the end but replies were prompt to help the process.”

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(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re glad you found our communication helpful and that the issue was resolved. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Could not resolve problem but referred me to Apple Support”

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(Support) - Posted 2 weeks ago

Hi there, Thanks for your feedback. We’re sorry we couldn’t resolve the problem and that you were referred to Apple Support. If there’s anything else we can assist with or if you’d like us to take another look, please let us know. Warm regards, Team Cobweb

Posted 2 weeks ago

“help with email account login was good thanks”

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