Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,257 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Response & resolve time & service excellent as always.”

Helpful Report

(Support) - Posted 1 week ago

Hi Pauline, Thank you for your wonderful 4-star review! We're delighted to hear that you experienced our excellent response, resolution time, and service. Your feedback is invaluable to us, and we look forward to continuing to provide outstanding support in the future! Warm regards, Team Cobweb

Posted 1 week ago

“Good, responsive”

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(Support) - Posted 2 weeks ago

Hi there, Thank you for your positive 4-star review! We appreciate your feedback and are glad to hear that you found us to be good and responsive. Your thoughts help us improve and strive for that perfect score! Best wishes, Team Cobweb

Posted 1 week ago

“It's apparently not clear to anyone what happened? but has been resolved.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Pauline, Thank you for your feedback! We're glad to hear that the issue has been resolved. If you ever need further assistance or have any other questions, please don't hesitate to reach out. Your satisfaction is our priority! Warm regards, Team Cobweb

Posted 3 weeks ago

“Good today.”

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(Support) - Posted 1 month ago

Hi Jane, Thank you for your positive review! We’re glad to hear that you had a good experience with us today. Your feedback is always appreciated and motivates us to keep improving. Warm wishes, Team Cobweb

Posted 1 month ago

“Thank you Marc for your support”

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(Support) - Posted 1 month ago

Hi Marc, Thank you for the great 4-star review! We appreciate your support and are glad to hear you had a positive experience with us. If there's anything more we can do to make your next experience a 5-star one, just let us know! Warm wishes, Team Cobweb

Posted 1 month ago

“Thanks for effective response”

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(Support) - Posted 1 month ago

Hi Jonathan, Thank you for your kind review! We're thrilled to hear that you found our response effective. Your feedback encourages us to keep striving for excellence! Best regards, Cobweb

Posted 1 month ago

Author didn't leave any comments.

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(Service Addition) - Posted 1 month ago

Hi Steve, Thank you for your review. Regards, Cobweb

Posted 1 month ago

“Managed to be resolved in the same business day.”

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(Support) - Posted 2 months ago

Hi Chee-Hoong Wong We really appreciate your feedback. Thank you Regards, Cobweb

Posted 2 months ago

“Everything was fine”

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(Support) - Posted 2 months ago

Hi Joel, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Hopefully all is back to normal now. The problem was dealt with quickly and efficiently”

Helpful Report

(Support) - Posted 2 months ago

Hi Stan, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“good service , as always”

Helpful Report

(Support) - Posted 3 months ago

Hi Tom, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Cobweb helped us during a period of change where we changed our domaine and transferred all our staffs email addresses. They were informative and supportive throughout and it has been a relitively painless procedure, thanks for your help.”

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(Service Addition) - Posted 3 months ago

Hi Mike Thank you for your feedback, we are happy to hear you were pleased with the support to provision your services. Regards, Cobweb

Posted 3 months ago

“Clear and reassuring.”

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(Support) - Posted 3 months ago

Hi Jane That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 3 months ago

“After 3 calls in 24 hours we managed to crack the issue. All v helpful people on the calls”

Helpful Report

(Support) - Posted 3 months ago

Hi Edward, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 3 months ago

“good support but slow response time - had to chase”

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(Support) - Posted 4 months ago

Hi Andy, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 4 months ago

“satisfactory service and prompt response”

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(Support) - Posted 4 months ago

Hi Chris, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

“I was suprsied when they increased thmonthlycharge to £10 per week out of the blue to double that existing, but thus far they aghve been cooperative inadvsoing an alterntive procedure”

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(Support) - Posted 4 months ago

Hi Nicholas, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 4 months ago

“Good result in the end”

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(Support) - Posted 4 months ago

Hi Gerard, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 4 months ago

“good .”

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(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 5 months ago

“I was grateful for a prompt response to my enquiry”

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(Support) - Posted 6 months ago

Hi Jamie, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided and thank you for your feedback. Many thanks Cobweb

Posted 6 months ago

Cobweb is rated 4.7 based on 7,257 reviews