Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,090 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“can't be bothered sorry!”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review. Sorry you’re feeling that way. If there’s anything we can do to help, please let us know. Kind regards, Team Cobweb

Posted 6 days ago

“so far the issue has not reoccured and hopefully the solution enabled by Josh fixed it”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review. We're glad to hear the issue hasn't reoccurred and that Josh's solution seems to have helped. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 1 week ago

“Josh was very patient and helpful.”

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(Support) - Posted 1 week ago

Hi there, Thanks for your review. We're glad Josh was very patient and helpful. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 1 week ago

“................................”

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(Support) - Posted 3 weeks ago

Hi there, Thanks for your review. We’re glad you had a good overall experience with Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 weeks ago

“Evan was fast to call me, get connected and get the problem fixed. Polite and competent. Very good. Thank you. Jane”

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(Support) - Posted 1 month ago

Hi Jane, Thanks for your feedback. We're glad Evan was fast, polite, competent, and that the problem was fixed. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Swift response - thanks. Although I do wonder if this could have been predicted and prevented!”

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(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad the response was swift. If you have any thoughts on what could have been predicted or prevented, we’re here to listen and help. Warm regards, Team Cobweb

Posted 1 month ago

“Very well done both on the techical issues and speed of response”

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(Support) - Posted 1 month ago

Hi there, Thanks for your feedback. We’re glad to hear the technical issues were handled well and the speed of response met your expectations. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 1 month ago

“Good zzzzzzzzz”

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(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad you had a good experience. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Tedious uninspiring process from pre-sales, then onboarding was much more energised - would have been good to know process would take 7 days early on.”

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(Service Addition) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad the onboarding felt more energised, and we’ll take your note about the 7-day process into account to set clearer expectations earlier in the journey. If there’s anything else you’d like us to improve, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Cobweb were very communicative and follow up regular to check in. The issue was resolved at our end in the end but replies were prompt to help the process.”

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(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad you found our communication helpful and that the issue was resolved. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“Could not resolve problem but referred me to Apple Support”

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(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re sorry we couldn’t resolve the problem and that you were referred to Apple Support. If there’s anything else we can assist with or if you’d like us to take another look, please let us know. Warm regards, Team Cobweb

Posted 2 months ago

“help with email account login was good thanks”

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(Support) - Posted 2 months ago

Hi there, Thanks for your feedback. We’re glad the help with your email account login was good. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 2 months ago

“On the case until resolved.”

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