Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I PURCHASED A REPLCEMENT NET JUST BEFORE LOCKDOWN WHEN IT CAME IT IS TO SHORT FOR OUR TRAMPOLINE SEVERAL MESSAGES SENT TO ASK IF I CAN RETURN IT AND NO RESPONCE VERY DISSAPONINTED”

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Posted 5 years ago

“Very pleased with it.”

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Posted 5 years ago

“Quality product, quick delivery and very helpful customer service department when I had a query about which net I would require, very impressed”

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Posted 5 years ago

“Very happy with the 9 x 13ft trampoline, sturdy and great bounce! Easy enough to put together and had all parts in the 3 boxes. Obvs had to wait quite a while for delivery because of Covid-19 but was made aware of this before buying. Think Jumpking did the best they could in difficult circumstances.”

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Posted 5 years ago

“Probably the best trampoline we've had and definitely the strongest. No corners cut with these, theyre solid and made from quality materials. Not cheap, but you get what you pay for. We ditched the instructions after a couple of minutes and just used common sense to put it up, so thats the only minor gripe. Would definitely recommend”

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Posted 5 years ago

“Very sturdy worth the money would buy again”

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Posted 5 years ago

“Ordered replacement net for 15x10’ oval trampoline. Quick delivery, good net. Very efficient service.”

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Posted 5 years ago

“Took 6 weeks from ordering but once it was in the country, dispatch was very quick. Would have appreciated an update emails in between ordering and delivery to reassure me that my money was safe. Excellent 14ft x17ft trampoline though. Really worth the money.....and the wait! Easy to construct.....with 3 of us! Kids very happy.”

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Posted 5 years ago

“Slick service”

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Posted 5 years ago

“Website helps make sure I picked the right replacement safety net e.g. if you have a blue surround, get the "deluxe" version etc. Net arrived promptly and fitted perfectly.”

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Posted 5 years ago

“Had a hard time finding older trampoline spare parts - ended up finding it via a google search raised link. Otherwise good e-payment portal and prompt delivery. Happy.”

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Posted 5 years ago

“Great product at a very reasonable price, very fast delivery. What more could I want”

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Posted 5 years ago

“Quick delivery and amazing quality my daughter loves it”

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Posted 5 years ago

“Very good quality products. And fast delivery, thanks definitely would recommend”

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Posted 5 years ago

“I emailed Jumpking for advice on buying a trampoline circus twnt nut got no reply. I took the risk and bought one and found the communication good once I paid for it.”

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Posted 5 years ago

“I have been asking for a delivery date for over a month. Emails are not returned. The company took over £500 from my account 7 weeks ago. No trampoline or delivery date in sight. Getting very worried now.”

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Posted 5 years ago

“Parcel of a replacement net arrived very quickly However you need to consider how you package the nets. It was wrapped in black Shrink wrap plastic and when trying to open it I accidentally caught the net with the scissors. It was impossible to see where the packaging finished and the net started. Very annoying and unnecessary.”

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Posted 5 years ago

“Unfortunately the canopy I bought would not stay up. The poles on the top kept completely sliding out so it wouldn’t stay up. The velcro pads do not hold the poles in place and there is no connecting piece at the top to prevent this either so it is poorly designed. I have tried to contact customer services by email and telephone so I may return the item however I have had no reply (now 5 days later). The terms and conditions state it must be returned within 30 days time in order for a full refund to be made. I’m concerned that I’m running out of time.”

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Posted 5 years ago

“Brilliant. Fabulous. Could not have been more helpful, understanding and...well, brilliant! Thank you. I just wish everyone else's customer service was as good.”

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Posted 5 years ago

“Great trampoline, well made kids delighted”

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Posted 5 years ago

Jumpking.eu is rated 4.3 based on 1,992 reviews