Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,005 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language:

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“Arrived in 48 hours! Kids happy to be back in action on the trampoline! Thanks”

Jumpking.eu 5 star review on 12th July 2020

Helpful Report

Posted 5 years ago

“Trampoline is great once up, however getting it up is a challenge. I attempted myself with a friend but we quickly had to call in professionals! Assembly took roughly 3 hours with two people. First problem was there are three parts to build one leg and none of the screw holes lined up to secure them together, so we had to just make sure it was all hammered in tight enough to not come apart. It’s seems sturdy enough! Also the elastics that secure the spring cover to the frame using the springs to tie it to snap off when bouncing, we have lost four already. Apart from that the rest seems fine, time will tell.”

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Posted 1 day ago

“All I can review on at the moment is the customer service I received. I bought a trampoline as a surprise present for my granddaughter. Her birthday isn't until next week so we have not unpacked it yet. Buying the trampoline was way and hassle free with such a quick delivery. Communication with them was brilliant. Thank you.”

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Posted 5 days ago

“Good solid trampoline and fairly easy to assemble my only criticism is the jumpking sign on the protective netting is upside down”

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Posted 1 week ago

“Fast delivery & excellent customer service. The trampoline is easy to put together, looks so nice and the kids are loving it!”

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Posted 1 week ago

“Really happy with our trampoline. It seems great quality and the kids are already getting so much use from it”

Jumpking.eu 5 star review on 24th April 2026

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Posted 2 weeks ago

“Was ordered beginning of March delivered in 3 separate deliveries over 4 days which i understand is one of those things. Paid for build . Waited a week for this to be done but they couldn’t complete 2 faulty parts and 1 part missing. Have phoned on Saturday and left message. Also emailed but no response. Have tried to call again today and left a further message but still nothing. We are left with partly built frame sitting in the garden and no contact from them whatsoever and 3 very disappointed children !”

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Posted 2 weeks ago

“Excellent service: kept me up to date on shipping timelines and were very responsive.”

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Posted 2 weeks ago

“Jumpkin was an exceptional company to buy a trampoline from. Great costumer service and amazing at putting the trampoline up for me. I do not have one fault with anything!! It is a five star from me 👌”

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Posted 2 weeks ago

“So glad we waited for this trampoline, very sturdy and my children have nor stopped bouncing. Easy assemble but dont get the sections mixed follow the instructions.”

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Posted 2 weeks ago

“Great service”

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Posted 3 weeks ago

“Excellent swing”

Jumpking.eu 5 star review on 11th April 2026

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Posted 4 weeks ago

“Needs replacing after 3 years, more landfill, pretty much rubbish”

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Posted 1 month ago

“Excellent service as always”

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Posted 5 months ago

“Very helpful team in sorting out the delivery. Thank you.”

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Posted 6 months ago

“Ordered item arrived promptly.”

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Posted 6 months ago

“Absolutely brilliant customer service. I had ordered - what I thought was the right part online - a lovely lady called me the next day as she was concerned the part I had ordered was from an old model. She double-checked with me, sorted the proper parts for me and they arrived a few days later. Above and beyond on customer service. 10/10 customer service.”

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Posted 6 months ago

“Had the trampoline now a little over a week, and kids love it, instructions super clear and happy with it so far. Quick delivery too.”

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Posted 7 months ago

“I ordered a 48" trampoline for my grandson for Xmas, arrived the following day. Great service. Thank you.”

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Posted 7 months ago

“Good service, but why are so many trampolines out of stock?”

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Posted 7 months ago

“Brilliant communication and fast delivery”

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Posted 7 months ago

Jumpking.eu is rated 4.3 based on 2,005 reviews