Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,973 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

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“Arrived in 48 hours! Kids happy to be back in action on the trampoline! Thanks”

Jumpking.eu 5 star review on 12th July 2020

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Posted 5 years ago

“Great communication, speedy delivery, impressed!”

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Posted 2 days ago

“Great trampoline, straightforward to assemble and seems really good quality. Delivery was fast and had regular updates. Would purchase again.”

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Posted 3 days ago

“Great and quick service and much cheaper than elsewhere for the product we wanted.”

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Posted 6 days ago

“Difficult to put together but very please with it”

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Posted 1 week ago

“No email communication at all. Not recommended.”

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Posted 1 week ago

Dear Markus, Thank you for your order. I am sorry you did not receive the automatic emails from us when you placed the order, I can confirm we also did not receive any emails from you advising of this. I understand this issue has now been rectified. Kind regards, Amanda

Posted 1 week ago

“Well made and sturdy piece of kit. Very well designed.”

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Posted 1 week ago

“Easy to deal with and quick delivery. I have be really pleased so far with the company.”

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Posted 1 week ago

“Excellent service after having been let down by another company where the item was pre ordered in may for a July delivery which now cannot be filled. Ordered on Friday, it was shpped out and arrived on Monday. This was the original trampoline we wanted but was out of our bedget at the time of ordering the other one and with the offer on last week on this trampoline we ended up with what we wanted.”

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Posted 2 weeks ago

“Très rapide et très bon produit”

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Posted 2 weeks ago

“Very happy with our trampoline. We got. 8x13 ft Oval. Order and delivery was excellent. Docked one point for the poor instructions. There were a few spellings errors and a definite mistake on it. I followed up with a phone call to the number offered and the lady I spoke to was able to clarify it. She was very pleasant.”

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Posted 3 weeks ago

“If I knew it would be coming from China I would have ordered from temu, doesn't seem to be based in UK or eu sonics misusing the .eu domain. Hasn't arrived yet , using FedEx is probably the reason for that”

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Posted 3 weeks ago

“Having inherited a jumpking trampoline from my sister that was 25 years old and still going strong, we decided to treat the grandkids to a huge one with a safety net around it! Ordered the 14 x 17ft oval one on the Thursday and it was delivered on the Friday...brilliant! It went together well, and they love it. Thank you Jumpking Team, you deliver a great product and super service. Well done.”

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Posted 3 weeks ago

“Our first Jumpking trampoline (an OvalPod) lasted 8 years before it finally died – largely due to damage from being flipped over in a storm. I have just replaced it with an “Oval Ultra” trampoline and was really happy with the service from Jumpking. The new trampoline arrived, as promised, on a pallet 3 days after I ordered it. We had a couple of problems assembling the trampoline and so I called the number on the front the instruction book. I got straight through to a UK based lady who was very knowledgeable and gave me clear advice which solved the problems I was having. The new trampoline seems as well built as the old one so fingers crossed for another 8 years. If you are after a trampoline I would not hesitate to recommend Jumpking.”

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Posted 3 weeks ago

“Excellent Service, the product is excellent, this is the second one I have purchased For my other set of grandchildren.”

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Posted 1 month ago

“Really happy with website, helpful information and able to compare options. Found ordering process good and delivery speedy. Wouldn't hesitate to recommend.”

Jumpking.eu 5 star review on 20th July 2025

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Posted 1 month ago

“Amazing swing”

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Posted 1 month ago

“5* Review for Jumpking.eu I pre-ordered my item weeks before stock availability. It was dispatched on the day stock was due to come in and I was notified. Delivered a few days later, left in my safe space, no problems at all. Customer Service was also amazing.”

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Posted 1 month ago

“Ordered and delivered within 3 days. It took longer than the 2 hours suggested to assemble as it was so large and required more than one person to help put pieces together. That said it is a beautiful, sturdy trampoline. There were a couple of minor issues which were resolved immediately although we had to wait for the replacement parts but this was not a problem. Customer services were brilliant. I would highly recommend this company and my granddaughters, both gymnasts, say it is brilliant.”

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Posted 1 month ago

“It’s up and running 🙂”

Jumpking.eu 5 star review on 12th July 2025

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Posted 1 month ago

“Very quick delivery.”

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Posted 1 month ago

Jumpking.eu is rated 4.3 based on 1,973 reviews