Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,940 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in 48 hours! Kids happy to be back in action on the trampoline! Thanks”

Jumpking.eu 5 star review on 12th July 2020

Helpful Report

Posted 4 years ago

“Great transaction, everybody was so helpful and couldn’t do or advise me enough. It’s hard to calculate with units size and children’s ages, they were great. Recommend to anybody.”

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Posted 17 hours ago

“The net is good but should come with replacement instructions. Also the rope to attach to the base should be continuous.”

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Posted 3 days ago

“Very prompt service unfortunately I had too return the item as I ordered the wrong one”

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Posted 3 days ago

“Easy to find the spares needed and fitted the new rods with no issues. A number of years ago we also ordered a new net enclosure. Being able to order spares has lengthened the life of our trampoline. Currently 10 years old and still going strong!!”

Helpful Report

Posted 1 week ago

“Trying to assemble this was a nightmare! Holes not lining up on the two black poles. Ending up having to use WD40 on the black poles and a piece of wood and mallet to bang the ends to get the poles slotted in enough for the holes to marry and only just, getting the bolts through was bad on 3 of the 4 poles. Once it was built it seems strong enough for my 11 year old but frame does sway a little. Only bought it as my son is Autistic and loves to swing and his conventional swing seat was too small for him now. He loves the new UFO swing though.”

Helpful Report

Posted 1 week ago

“The trampoline is excellent BUT I did NOT receive the cover I purchased with it. I sent an email 8 days ago to advise them of this but have had no response. I wish I'd bought the cover from Amazon instead!”

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Posted 1 week ago

“8 foot Yellow ZorbPod. Assembly a nightmare. Had to drill own holes in one of the uprights. Zip broken after a year and three months. Out of warranty. Requested zip replacement or support on zip specification to help with replacement unfortunately not very helpful. Disappointing. Note shipping charges are very steep. £13 to Northern Ireland so be aware”

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Posted 1 week ago

“Great quality excellent customer service speedy delivery”

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Posted 2 weeks ago

“Ordered a replacement net for a jump king we’ve had. Fair price and arrived within the week as stated. Thank you.”

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Posted 2 weeks ago

“Great trampoline, prompt delivery and great communication. Really happy overall 😎”

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Posted 2 weeks ago

“Very good experience with adequate delivery and fantastic product.”

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Posted 2 weeks ago

“Happy overall.”

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Posted 2 weeks ago

“Bought the right size replacement surround pad - arrived quickly, fits perfectly, now trampoline looks as good as new 🙂”

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Posted 3 weeks ago

“Very helpful when we needed more information. Item despatched to France arrived in reasonable time. Haven’t attached the skirt yet but looks the usual Jumpking quality. Best thing is you can get spares. Have had the trampoline since 2008 and still going safely thanks to the available replacement parts. Thank you.”

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Posted 3 weeks ago

“Easy to order and arrived quickly.”

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Posted 3 weeks ago

“Long order processing time and big delay in delivery by FedEx. I do not recommend your online shopping site.”

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Posted 4 weeks ago

“Très bien”

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Posted 4 weeks ago

“Honestly such a frustrating experience. I would not recommend.”

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Posted 4 weeks ago

“Es war kein Seil zum befestigen darum,wid angegeben.”

Helpful Report

Posted 1 month ago

“Whilst we are very happy with our 12ft JumpKing JumpPod trampoline we found the instructions very difficult to follow, one of the eyelets was missing and it took 4 of us to put it up.”

Helpful Report

Posted 1 month ago

Jumpking.eu is rated 4.3 based on 1,940 reviews