Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 2,016 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Arrived in 48 hours! Kids happy to be back in action on the trampoline! Thanks”

Jumpking.eu 5 star review on 12th July 2020

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Posted 5 years ago

“We ordered a trampoline for our grandchildren and we are delighted with the product. It was delivered in good time and easy to assemble with good instructions. We were missing one of the safety net connectors ( or maybe we mislaid it) but once we contacted Jumpking they sent us a replacement promptly. Excellent service. Safe and functional trampoline and great value for money.”

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Posted 1 week ago

“Kids and Adults love it”

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Posted 1 week ago

“Very quick response and very helpful with my telephone call query.”

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Posted 2 weeks ago

“Replacement enclosure caps for our old Jumpking trampoline. Good advice from customer service as to which size and they fit perfectly.”

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Posted 2 weeks ago

“I made the order over 2 weeks ago and it still hasn’t arrived. The payment has been taken and I have emailed twice asking for an update but haven’t had a response. I feel very disappointed.”

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Posted 3 weeks ago

“Didn't realise I'd preordered when I rang up 3 times in the space of a couple of weeks the lady was so kind patient and helpful.”

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Posted 3 weeks ago

“I am waiting on someone to come build this for us as I paid for this service”

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Posted 3 weeks ago

“Quick delivery, nearly half the price compared to Amazon.”

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Posted 4 weeks ago

“Would love to write a review but still waiting for ladder and fix down clamps,could you please advise on delivery time”

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Posted 4 weeks ago

“We were very impressed with the quality of our trampoline. It was delivered within the time stated and well packed and easy to assemble. Once assembled it provides a safe activity.”

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Posted 1 month ago

“Faulty net with hole appearing after only a few days of normal use.. no reply from the company despite phone calls and emails.. not what I'd expected for the price I went with this company as they claimed their trampolines are durable but I am yet to see this.”

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Posted 1 month ago

“Trampoline is great once up, however getting it up is a challenge. I attempted myself with a friend but we quickly had to call in professionals! Assembly took roughly 3 hours with two people. First problem was there are three parts to build one leg and none of the screw holes lined up to secure them together, so we had to just make sure it was all hammered in tight enough to not come apart. It’s seems sturdy enough! Also the elastics that secure the spring cover to the frame using the springs to tie it to snap off when bouncing, we have lost four already. Apart from that the rest seems fine, time will tell.”

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Posted 1 month ago

“All I can review on at the moment is the customer service I received. I bought a trampoline as a surprise present for my granddaughter. Her birthday isn't until next week so we have not unpacked it yet. Buying the trampoline was way and hassle free with such a quick delivery. Communication with them was brilliant. Thank you.”

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Posted 1 month ago

“Good solid trampoline and fairly easy to assemble my only criticism is the jumpking sign on the protective netting is upside down”

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Posted 1 month ago

“Fast delivery & excellent customer service. The trampoline is easy to put together, looks so nice and the kids are loving it!”

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Posted 1 month ago

“Really happy with our trampoline. It seems great quality and the kids are already getting so much use from it”

Jumpking.eu 5 star review on 24th April 2026

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Posted 1 month ago

“Was ordered beginning of March delivered in 3 separate deliveries over 4 days which i understand is one of those things. Paid for build . Waited a week for this to be done but they couldn’t complete 2 faulty parts and 1 part missing. Have phoned on Saturday and left message. Also emailed but no response. Have tried to call again today and left a further message but still nothing. We are left with partly built frame sitting in the garden and no contact from them whatsoever and 3 very disappointed children !”

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Posted 2 months ago

“Excellent service: kept me up to date on shipping timelines and were very responsive.”

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Posted 2 months ago

“Jumpkin was an exceptional company to buy a trampoline from. Great costumer service and amazing at putting the trampoline up for me. I do not have one fault with anything!! It is a five star from me 👌”

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Posted 2 months ago

“So glad we waited for this trampoline, very sturdy and my children have nor stopped bouncing. Easy assemble but dont get the sections mixed follow the instructions.”

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Posted 2 months ago

Jumpking.eu is rated 4.3 based on 2,016 reviews