Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,925 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product. we have had a 14ft trampoline for 5 years and the kids love it. we had to replace the net after a tree fell on it, and the replacement one was not quite the same fit, but close enough. customer services very helpful. Thanks”

Helpful Report

Posted 4 years ago

“Was kept updated on progress of stock.”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Quick delivery, no missing parts. I had some difficulty puuting together called customer service but still not had a call back.”

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Posted 4 years ago

“Very good value and great customer service. A very happy 10 year old! Cheers Jumpking!!”

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Posted 4 years ago

“Very good service thank you”

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Posted 4 years ago

“Great UFO swing, just took a while for it to be back in stock.”

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Posted 4 years ago

“Amazing equipment but poor assembly instructions. Made contact, left contact details no response”

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Posted 4 years ago

“Quick delivery service and great product to protect the foam”

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Posted 4 years ago

“Our trampoline was ordered in the midst of lockdown and delivered when promised with excellent communication from Amy. Very happy with the quality of the product. Two very happy boys - thank you!”

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Posted 4 years ago

“Really good customer service and communication with regard to shipping / delivery. Even during lockdown was kept up to date. Thank you for our JumpPOD. Kids and adults love it!”

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Posted 4 years ago

“Great trampoline once up. Instructions were hopeless! 2 poles were completely bent out of shape and could not get hold of customer services by email or telephone.”

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Posted 4 years ago

“It was difficult to put up and it’s quite squeaky when you’re jumping on it took ages to come and very little communication about timings I think it would be better if the company provided a service of putting the trampoline up and maybe didn’t take lots of orders when the product wasn’t available”

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Posted 4 years ago

“Very efficient service in difficult times. Trampoline arrived within the timeline, all parts were present and in good condition. The trampoline is of high quality and is real value for money. Would highly recommend.”

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Posted 4 years ago

“Very good trampoline, good price and good is the man bring it to us very good man, I am happy with all I receive the only inconvenience I have is the delay 1 moth and 11 day I been waiting for the order and for me that a lot waiting, thank you”

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Posted 4 years ago

“great service and great value for money. thanks!”

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Posted 4 years ago

“This has been our third trampoline for our grandchildren and I don’t think we will have to get another as the Jumpking is a far superior model ,very sturdy great design and great value for money. The grandchildren ages from 8 years to teenagers love it are very pleased that it’s been the best so far and of course they are the experts i am Nana of the year. Thank you Jumpking.”

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Posted 4 years ago

“Customer service not good. Sent 2 messages before delivery. No reply from you. Sent a message after delivery asking about a tie down kit, again no reply. The trampoline is okay.”

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Posted 4 years ago

“I had bought a 12 foot jumpking trampoline about 4 years ago- it has been a fantastic purchase. My kids are now aged 12,10 and 8 but still get great use out of it. I needed to replace the poles around the top of the net and it was possible to buy these separately. My only minor gripe would be thst the postage to Ireland is not included initially- however the office can emsil the price and set up payment. Otherwise, a great purchase.”

Helpful Report

Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,925 reviews