Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,942 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and value for money”

Helpful Report

Posted 1 day ago

“Great transaction, everybody was so helpful and couldn’t do or advise me enough. It’s hard to calculate with units size and children’s ages, they were great. Recommend to anybody.”

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Posted 6 days ago

“Very prompt service unfortunately I had too return the item as I ordered the wrong one”

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Posted 1 week ago

“Easy to find the spares needed and fitted the new rods with no issues. A number of years ago we also ordered a new net enclosure. Being able to order spares has lengthened the life of our trampoline. Currently 10 years old and still going strong!!”

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Posted 2 weeks ago

“Great quality excellent customer service speedy delivery”

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Posted 3 weeks ago

“Ordered a replacement net for a jump king we’ve had. Fair price and arrived within the week as stated. Thank you.”

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Posted 3 weeks ago

“Great trampoline, prompt delivery and great communication. Really happy overall 😎”

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Posted 3 weeks ago

“Very good experience with adequate delivery and fantastic product.”

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Posted 3 weeks ago

“Bought the right size replacement surround pad - arrived quickly, fits perfectly, now trampoline looks as good as new 🙂”

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Posted 3 weeks ago

“Very helpful when we needed more information. Item despatched to France arrived in reasonable time. Haven’t attached the skirt yet but looks the usual Jumpking quality. Best thing is you can get spares. Have had the trampoline since 2008 and still going safely thanks to the available replacement parts. Thank you.”

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Posted 4 weeks ago

“Très bien”

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Posted 1 month ago

“Whilst we are very happy with our 12ft JumpKing JumpPod trampoline we found the instructions very difficult to follow, one of the eyelets was missing and it took 4 of us to put it up.”

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Posted 1 month ago

“Prompt delivery”

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Posted 1 month ago

“Excellent company with quality products. The best.”

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Posted 1 month ago

“Delivery was fast, trampoline frame is huge compared to our old one, really thick metal and good quality material all round, the kids love it! Box was slightly damaged on arrival but everything was packaged well and protected. Very impressed so far! As for customer service I’m not sure as I haven’t needed to return anything or get spares yet.”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“Very good service & quick delivery very easy”

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Posted 1 month ago

“Item arrived promptly. Trampoline went up easily and seems very solid. Looks like it will provide years of fun for the kids.”

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Posted 1 month ago

“I've bought Jumpking in past and both times fast delivery with no problems at all. Put up in just over a hour, two people.”

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Posted 1 month ago

“It is one of the best trampolines I have ever seen; it is of excellent quality. It is also great for the safety of little ones. Their customer support is fantastic—thanks to Harriet for all the communication. The parcel came by FedEx, and the boxes had no issues.”

Helpful Report

Posted 2 months ago

Jumpking.eu is rated 4.3 based on 1,942 reviews