Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,956 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 12th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“5* Review for Jumpking.eu I pre-ordered my item weeks before stock availability. It was dispatched on the day stock was due to come in and I was notified. Delivered a few days later, left in my safe space, no problems at all. Customer Service was also amazing.”

Helpful Report

Posted 11 hours ago

“Ordered and delivered within 3 days. It took longer than the 2 hours suggested to assemble as it was so large and required more than one person to help put pieces together. That said it is a beautiful, sturdy trampoline. There were a couple of minor issues which were resolved immediately although we had to wait for the replacement parts but this was not a problem. Customer services were brilliant. I would highly recommend this company and my granddaughters, both gymnasts, say it is brilliant.”

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Posted 14 hours ago

“It’s up and running 🙂”

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Posted 1 day ago

“Very quick delivery.”

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Posted 3 days ago

“Super quick delivery. Easy instructions to follow for build and great quality.”

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Posted 1 week ago

“Speedy delivery… literally 3 days. Nervous of some of the reviews, but so far, so good! 7 by 10 is defo a two man job but clear instructions & build quality looks good. Few compliments from the neighbours (everyone has them on our road) & obviously it’s a winner with the kids.”

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Posted 1 week ago

“No problems, kids loving trampoline”

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Posted 2 weeks ago

“Trampoline arrived within a few days, assembly was pretty straightforward and kids very happy with the end result! Only comment is I can see netting not lasting too long due to weak looking holes for attaching to the frame. Overall though v pleased and would recommend”

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Posted 2 weeks ago

“Very good service and value for money”

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Posted 4 weeks ago

“Great transaction, everybody was so helpful and couldn’t do or advise me enough. It’s hard to calculate with units size and children’s ages, they were great. Recommend to anybody.”

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Posted 1 month ago

“Very prompt service unfortunately I had too return the item as I ordered the wrong one”

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Posted 1 month ago

“Easy to find the spares needed and fitted the new rods with no issues. A number of years ago we also ordered a new net enclosure. Being able to order spares has lengthened the life of our trampoline. Currently 10 years old and still going strong!!”

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Posted 1 month ago

“Great quality excellent customer service speedy delivery”

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Posted 1 month ago

“Ordered a replacement net for a jump king we’ve had. Fair price and arrived within the week as stated. Thank you.”

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Posted 1 month ago

“Great trampoline, prompt delivery and great communication. Really happy overall 😎”

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Posted 1 month ago

“Very good experience with adequate delivery and fantastic product.”

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Posted 1 month ago

“Bought the right size replacement surround pad - arrived quickly, fits perfectly, now trampoline looks as good as new 🙂”

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Posted 1 month ago

“Very helpful when we needed more information. Item despatched to France arrived in reasonable time. Haven’t attached the skirt yet but looks the usual Jumpking quality. Best thing is you can get spares. Have had the trampoline since 2008 and still going safely thanks to the available replacement parts. Thank you.”

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Posted 1 month ago

“Très bien”

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Posted 2 months ago

“Whilst we are very happy with our 12ft JumpKing JumpPod trampoline we found the instructions very difficult to follow, one of the eyelets was missing and it took 4 of us to put it up.”

Helpful Report

Posted 2 months ago

Jumpking.eu is rated 4.3 based on 1,956 reviews