Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,818 Reviews

82 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,818 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 22nd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent everything was delivered and fitted perfectly. Trampoline looks like new”

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Posted 2 weeks ago

“Commandé il y a 15 jours toujours non reçu ! Tres déçue”

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Posted 2 weeks ago

“Well made and designed to be very easy to assemble, yet robust and sturdy once erected. I would have appreciated a word of advice on the easiest way to drop the net in order to cover the main frame after use.”

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Posted 2 weeks ago

“My son loves his new swing. Easy to assemble. This is my second swing, brought one for the grandparents house a few years ago and now one for my house.”

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Posted 2 weeks ago

“Excellent Service. Quality equipment”

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Posted 2 weeks ago

“Replacement enclosure net fitted perfect. Looks like a new trampoline with new net fitted. Great price from Jumpking and delivered quickly. Great service.”

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Posted 3 weeks ago

“Excellent service.”

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Posted 3 weeks ago

“We still haven't received the purchase....emailed to try and locate my order.”

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Posted 3 weeks ago

Dear Mr Bailey, I am sorry your items took longer than expected to arrive with you. I have tracked all these items and can see they have now all been delivered. Please do let us know if we can assist with anything else. Kind regards.

Posted 2 weeks ago

“This company is superb and so refreshing in today's world. Comms is fast and excellent. They deal promptly with any questions or issues you have. Our son loves his trampoline even at age 17 now. Can't fault these folk.”

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Posted 3 weeks ago

“Attention arnaque !!! J ai commandé trampoline + bâche et je n'ai reçu qu'un colis de 3kg avec la bâche, les 2 articles avaient le même numéro de suivi et sont noté comme livré, adresse fictive, numéro de téléphone fictif, jamais de réponse à mes mails heureusement j'ai payé via PayPal litige en cours pour récupérer mon argent mais toujours sans réponse du vendeur à ce jour !!”

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Posted 4 weeks ago

“Brilliant srvice very quick delivery”

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Posted 1 month ago

“Great service, speedy delivery!”

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Posted 1 month ago

“Good quality and great value for money.”

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Posted 1 month ago

“fast service. cheaper than ebay”

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Posted 1 month ago

“Excellent customer service. We had a problem with the delivery. I got in touch with them, they were friendly and helpful Thank you”

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Posted 1 month ago

“Just one word: PERFECT First of all, the trampoline is of very good quality, solid and robust. Ideal for our teenagers. Then, the after-sales service is great. I had to request an additional anchor kit and the delivery was extremely fast. Thank you so much.”

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Posted 1 month ago

“This is my second purchase of a Jumpking Trampoline, given the first is still working perfectly. Certainly in comparison to other brands, these are well built and of the quality I expect from such an item.”

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Posted 2 months ago

“Brilliant service from Amanda, really helpful and would highly recommend”

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Posted 2 months ago

“I recently ordered a number of replacement items for a 12 year old 15’ Jumpking trampoline including a net that was on a special discount but I accidentally ordered the wrong type for my trampoline base. Jumpkiing.eu were proactive and immediately contacted me too advise that according to my previous purchase several years ago, I had ordered the wrong net. They advised me of the correct net and offered it at the same special discounted price as the one I had ordered. The items all arrived quickly and safely packaged.. Fantastic service!”

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Posted 2 months ago

“Amanda Gowling was very helpful and gave me the information that I`d asked for!”

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Posted 2 months ago

Jumpking.eu is rated 4.3 based on 1,818 reviews