Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,925 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered this for my granddaughter who is two and a half. She loved it and will have many happy hours playing in this when she visits and stays. Great first Gingerbread house. Very please with quality and product.”

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Posted 4 years ago

“I ordered a replacement mat for my grandsons trampoline and was sent wrong size ,so contacted company and when I told them problem and asked for postal advice I haven't heardfrom them since and cannot get an answer from their phone or emails that I sent and as my grandson has autism it is hard to explain the situation to him,so be aware they will take your money but wont rectify their own mistakes.”

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Posted 4 years ago

“Brilliant! My grandchildren have endless fun on this”

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Posted 4 years ago

“We ordered the circus tent cover for our daughter's birthday party and were delighted to receive it much faster than expected. It's been a huge hit and we will definitely buy from this company again.”

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Posted 4 years ago

“We needed a replacement net for our ovalpod. It took months to come into stock and customer services weren’t that helpful- wouldn’t reserve one or give a date for new stock. When it arrived the new net was totally different to the original. Much lower quality and clearly they have cut corners to save money. There is no reinforcement along the bottom of the net and it comes with cheap cord to tie it down. Really substandard and not the quality we would expect from Jumpking. It now says the net has to be replaced every year! Won’t be buying Jumpking in the future.”

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Posted 4 years ago

“Prompt and courteous service. Postage rates very reasonable.”

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Posted 4 years ago

“Have tried to contact several times but no response”

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Posted 4 years ago

“I pre-ordered the UFO swing. It came when it stated it was due to arrive. Communication from Jumpking was good.”

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Posted 4 years ago

“Product as described. Great price. Delivery was easy, clear timings. Would recommend. Didn't hear back from customer service about a query I had but this was in the middle of COVID so not normal times!”

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Posted 4 years ago

“Ordered easily. Received quickly. Good quality item.”

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Posted 4 years ago

“Great to get a replacement net for the kid's trampoline as nowhere else seemed to stock it.”

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Posted 4 years ago

“Very helpful customer service. item dispatched quickly and all in order. Thank you.”

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Posted 4 years ago

“Very pleased with the result, I bought a 12ft by 8 ft rectangular trampoline , fairly easy to construct and kids love it”

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Posted 4 years ago

“The ordering process was very simple. It was a pre-order and the estimated delivery date was very precise so very happily received the trampoline when expected. They have good prices, provide good updates and the goods we received were of the highest quality. Fully recommend using this company.”

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Posted 4 years ago

“Trampoline delivered as promised, not too hard to put together (mum and 2x kids) very pleased with purchase”

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Posted 4 years ago

“Super happy with our purchase, great communication. We pre- ordered and was kept up to date and it arrived on our sons birthday! Amazing service thank you!”

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Posted 4 years ago

“The quality of the swing was quite good. I had some issues with the alignment that of the holes for the bolts. One of the holes was out by an inch. I had to drill new holes. Got the whole assembly together and it looks great.”

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Posted 4 years ago

“Very good, arrived on time and had good stock when other providers did not.”

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Posted 4 years ago

“Very efficient service & good quality products. Wouldn’t hesitate to recommend them.”

Jumpking.eu 5 star review on 4th July 2020

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Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,925 reviews