Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,992 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service”

Helpful Report

Posted 4 years ago

“Great fast service and perfect net for our trampoline - thank you so much!”

Helpful Report

Posted 4 years ago

“I still haven’t received it. Nobody can tell me when it will arrive.”

Helpful Report

Posted 4 years ago

“Great trampoline Comes in 3 parts which were delivered separately. Customer service excellent in chasing up the remaining piece for delivery”

Helpful Report

Posted 4 years ago

“Impossible to get anyone to call me back to answer a question about what I needed, so in the end I have ordered and I hope that it works”

Helpful Report

Posted 4 years ago

“Our trampoline, advertised next day delivery took 10 days, including Easter some of the boxes were lost by the courier. On the 3rd call with customer services I struck lucky and got a lady called Harriet, who on my request, despatched a new trampoline on next day delivery with an alternative courier. Thanks so much Harriet!”

Helpful Report

Posted 4 years ago

“Excellent service and the lady I spoke to at jump king was so so helpful , I got cut off speaking to her and she called me straight back”

Helpful Report

Posted 4 years ago

“Really bad customer service would never shop with them again very unhappy”

Helpful Report

Posted 4 years ago

“Wat can I say it does wat its ment to do very quick delivery would use again”

Helpful Report

Posted 4 years ago

“Disappointed as the zip on the net broke on the 2nd day. JumpKing have agreed to send a replacement but I am worried that the zip is not a very good design as is a curve and having to operate under a lot of tension. Fingers crossed the replacement net will last more than a day. Other than that it’s a good quality trampoline and looks really smart.”

Helpful Report

Posted 4 years ago

“Very prompt,easy to fit,looks good and safe,having great fun.”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“It is obviously a reliable company and an A+ seller. Would do business again.”

Helpful Report

Posted 4 years ago

“Great service around the purchase. The product that arrived was as expected. The only downside in the process was that I paid extra to move a Tuesday delivery forward to Saturday and the trampoline still arrived on Tuesday. Aside from that, we are happy customers and having lots of fun on the trampoline.”

Helpful Report

Posted 4 years ago

“Very efficient so easy to order delivery was very quick with Covid really pleased would definitely buy from here again and recommend”

Helpful Report

Posted 4 years ago

“Quick delivery. Well made product. Just needed xtra tarp elastic to enable fit to our standard trampoline. Very pleased indeed.”

Helpful Report

Posted 4 years ago

“Seemed straightforward to assemble however one of the poles were out of place around the edge which meant it wouldn’t slip into the joining pole. This took quite awhile to correct as the metal doesn’t bend easily. Apart from that it was ok. I seem to have 4 extendable bolts in the seat packaging which don’t seem to go anywhere...?”

Helpful Report

Posted 4 years ago

“Ordered 10 springs and got an empty bag 2 weeks later, not using them again”

Helpful Report

Posted 4 years ago

“Excellent product. Fast delivery.”

Helpful Report

Posted 4 years ago

“Good peace of kit”

Helpful Report

Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,992 reviews